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Go Daddy Root Certificate is corrupt


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#1 TinMan811

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Posted 15 April 2014 - 09:54 AM

My client (still on XP-SP3) cannot connect to any secure sites that rely on the Go Daddy root certificate, saying the certificate is corrupt or altered.

I went to the Go Daddy site and downloaded the .crt file and attempted to import it into the secure store but while the Cert Manager reported success, nothing changed that I can tell. The cert is still considered corrupt and the user cannot access certain websites, such as dropbox.com and others.

I have been working in IT for years but have no experience with this particular type of problem   Any help would be greatly appreciated.



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#2 hamluis

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Posted 15 April 2014 - 11:29 AM

See http://help.smugmug.com/customer/portal/articles/84385-how-do-i-install-the-godaddy-root-certificate-in-windows- .

 

Louis



#3 TinMan811

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Posted 15 April 2014 - 02:16 PM

Thank you Moderator, but that is exactly the process that I used; I just did not get the desired result. After importing the certificate it still shows corrupt/altered.



#4 hamluis

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Posted 15 April 2014 - 03:35 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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