Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

No multiple monitor choices


  • Please log in to reply
28 replies to this topic

#1 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 07:32 AM

I have a Dell Inspiron 530.  I upgraded from xp to Win 7 and cannot get my multiple monitor set up to work.  It worked perfectly on xp.  When I click on Screen Resolution, there is no choice for Connect to a projector.  Nor is there a Multiple Displays box.

 

I have tried to update BIOS.

I know both monitors work as I have changed the cables and both work independently.

Both monitors are Compaq S1922a and one will work fine, so I'm sure the drivers are there.

 

HELP!!

 

I know it's probably something simple that I'm missing, but I'm going mad trying to figure it out!



BC AdBot (Login to Remove)

 


m

#2 Kilroy

Kilroy

  • BC Advisor
  • 3,279 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Launderdale, MN
  • Local time:03:25 PM

Posted 15 April 2014 - 08:13 AM

When you select Screen Resolution do you see two monitors?



#3 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 08:32 AM

No, how do I include  a screen shot?  I can't seem to find an icon!  sorry.



#4 OldPhil

OldPhil

    Doppleganger


  • Members
  • 3,745 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:04:25 PM

Posted 15 April 2014 - 09:03 AM

Did you notice the detect button?  Hook up the second monitor windows usually has no problem finding it.


If you don't stand for the flag then you will fall for anything!


#5 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 09:09 AM

It is hooked up and I've confirmed it because I can switch the cables between the 2 monitors.  When I click the detect button, it only shows 1.  There is a 'no signal' display on the 2nd monitor.



#6 Kilroy

Kilroy

  • BC Advisor
  • 3,279 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Launderdale, MN
  • Local time:03:25 PM

Posted 15 April 2014 - 09:35 AM

Have you updated your video drivers?



#7 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 10:59 AM

I didn't think I needed to update my drivers since the one is working fine and the 2nd monitor is identical, but I'll try that!  thanks!



#8 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 11:08 AM

I went to Device Manager and clicked on Monitors and went to update drivers and after a few minutes, it reported the drive is up to date.....any other ideas?



#9 hecantbreathe

hecantbreathe

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 11:18 AM

Check your display adapter in device manager



#10 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 11:35 AM

Done.  Intel Express G33/G31 Express Chipset Family up to date.  Still nothing.



#11 JohnC_21

JohnC_21

  • Members
  • 21,619 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:25 PM

Posted 15 April 2014 - 12:15 PM

The Dell provides dual video outputs? Or did you add another video card and are using that?

 

See if enabling dual monitors in Intel's Graphics Control Panel works.



#12 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 12:53 PM

yes.  I have used this computer with dual monitors for well over a year.  It's just when I upgraded to Windows 7 that it isn't working anymore.  When I go to the Intel Graphics Control Panel, there is no choice for enabling dual monitors.  Maybe I'm missing something there, but I don't see anything at all.  I've clicked on everything!!!



#13 JohnC_21

JohnC_21

  • Members
  • 21,619 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:25 PM

Posted 15 April 2014 - 01:07 PM

Right click on an empty part of the desktop and select Graphics Properties. Under Display, there should be a sub-menu called multiple displays. Is that there?



#14 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 01:12 PM

I just found this on the Intel website.  Seriously?  XP supports it, but Windows 7 doesn't?  Does anyone know of a workaround?

 

"The starter editions of Windows Vista* & Windows 7* do not support extended desktop mode; many computer manufacturers disable the twin mode.

Please check with your computer manufacturer for information on available and supported multiple display configurations for your computer."



#15 KimFRUSTRATEDCincy

KimFRUSTRATEDCincy
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:05:25 PM

Posted 15 April 2014 - 01:17 PM

Wait!! I have Windows 7 Home Premium!  I'm so confused and discouraged.  Sure would love for someone to come in and be my 'computer gugu in shining armor'!!!

 

Anyone??!!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users