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No multiple monitor choices


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28 replies to this topic

#1 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 07:32 AM

I have a Dell Inspiron 530.  I upgraded from xp to Win 7 and cannot get my multiple monitor set up to work.  It worked perfectly on xp.  When I click on Screen Resolution, there is no choice for Connect to a projector.  Nor is there a Multiple Displays box.

 

I have tried to update BIOS.

I know both monitors work as I have changed the cables and both work independently.

Both monitors are Compaq S1922a and one will work fine, so I'm sure the drivers are there.

 

HELP!!

 

I know it's probably something simple that I'm missing, but I'm going mad trying to figure it out!



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#2 Kilroy

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Posted 15 April 2014 - 08:13 AM

When you select Screen Resolution do you see two monitors?



#3 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 08:32 AM

No, how do I include  a screen shot?  I can't seem to find an icon!  sorry.



#4 OldPhil

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Posted 15 April 2014 - 09:03 AM

Did you notice the detect button?  Hook up the second monitor windows usually has no problem finding it.


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#5 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 09:09 AM

It is hooked up and I've confirmed it because I can switch the cables between the 2 monitors.  When I click the detect button, it only shows 1.  There is a 'no signal' display on the 2nd monitor.



#6 Kilroy

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Posted 15 April 2014 - 09:35 AM

Have you updated your video drivers?



#7 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 10:59 AM

I didn't think I needed to update my drivers since the one is working fine and the 2nd monitor is identical, but I'll try that!  thanks!



#8 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 11:08 AM

I went to Device Manager and clicked on Monitors and went to update drivers and after a few minutes, it reported the drive is up to date.....any other ideas?



#9 hecantbreathe

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Posted 15 April 2014 - 11:18 AM

Check your display adapter in device manager



#10 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 11:35 AM

Done.  Intel Express G33/G31 Express Chipset Family up to date.  Still nothing.



#11 JohnC_21

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Posted 15 April 2014 - 12:15 PM

The Dell provides dual video outputs? Or did you add another video card and are using that?

 

See if enabling dual monitors in Intel's Graphics Control Panel works.



#12 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 12:53 PM

yes.  I have used this computer with dual monitors for well over a year.  It's just when I upgraded to Windows 7 that it isn't working anymore.  When I go to the Intel Graphics Control Panel, there is no choice for enabling dual monitors.  Maybe I'm missing something there, but I don't see anything at all.  I've clicked on everything!!!



#13 JohnC_21

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Posted 15 April 2014 - 01:07 PM

Right click on an empty part of the desktop and select Graphics Properties. Under Display, there should be a sub-menu called multiple displays. Is that there?



#14 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 01:12 PM

I just found this on the Intel website.  Seriously?  XP supports it, but Windows 7 doesn't?  Does anyone know of a workaround?

 

"The starter editions of Windows Vista* & Windows 7* do not support extended desktop mode; many computer manufacturers disable the twin mode.

Please check with your computer manufacturer for information on available and supported multiple display configurations for your computer."



#15 KimFRUSTRATEDCincy

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Posted 15 April 2014 - 01:17 PM

Wait!! I have Windows 7 Home Premium!  I'm so confused and discouraged.  Sure would love for someone to come in and be my 'computer gugu in shining armor'!!!

 

Anyone??!!






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