Here is my current configuration:
Laptop Dell D630 + XP-SP3 + 4 GB RAM
1. Current problem
My computer “was” infected by a ZeroAccess malware, and with the great help of Jeff it seems that it looks fine:
However, my computer is not working as it used to be before the infection.
2. FRST reported these errors below
After the cleaning process, there are several remaining errors detected by FRST:
Mod Edit: Removed FRST data, not permitted/used in this forum - Hamluis.
3. Related to point 2., there XP has several bad behaviours
- The computer does not switch off by itself when I ask for a shut down or restart; instead, it gets with an empty desktop for hours if I leave it to do so.
- Windows Explorer crashes if I delete a file or manipulate files very frequently; but sometimes it does what I want to do.
- When I start a programme it takes several minutes before it is actually launch; even for notepad!
Overall, the computer is better after the infection thanks to the great help of Jeff, but it is not something that I can use to do any proper work with. My main preoccupation is more to have a working computer than a “virus free” computer (I do not think this possible Snowden revelations). Unfortunately, there some programs installed that I do not have and cannot have anymore the installation licence. Therefore, I need to keep the installation as it is, otherwise I would have long time ago reformat and re-install everything: this is something I have done several times in the past already when I had infections.
4. Repairing strategy
I have my Windows XP-SP3 disk. I am thinking instead of re-installing everything to ask XP for a repair with the goal to keep the current installation. To do so, I am thinking taking these steps:
4.1. Uninstall Internet Explorer 8
In a Microsoft support page (http://support.microsoft.com/kb/917964), it is recommended to uninstall Internet Explorer 8 first currently installed I my computer, as the repair would copy Internet Explorer version 6 files that are not compatible.
4.2. To perform a “Repair installation”
I would use my Windows XP CD.
Would this copy all missing XP system files and most importantly set all services and registry missing entries to their original status and values?
4.3. To check that Internet Explorer 7 (provided with SP3) is working
As suggest by the support page mentioned above.
4.4. To install Internet Explorer 8
4.5. To update XP with the latest patches
4.6. Create a new fresh ghost with Acronis
4.7. Repair malfunctioning programs
5. My main questions
5.1. How to solve the problems found by FRST?
5.2. How to check for others problems (I have used already jv16 to check and fix the registry and installed program list)
5.3. Is my repairing strategy the right one?
In which order you would recommend to solve these issues.
Many thanks again for your help on this.
Edited by hamluis, 14 April 2014 - 04:38 PM.