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Clear photo printing but only from Word..


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#1 Mart_d

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Posted 14 April 2014 - 11:32 AM

Hi, this is the second time I have written this in here, it vanished the first time, I think I took too long..

Basically, every time I try to print from anything but an image embedded in a Microsoft word document I get a very faded and poor quality result.  I have tried replacing the printer (from a Canon to an Epson) but the problem still occurs.  I have tried printing from Paint.net, Windows Photo Viewer, Photosuite and many others besides and I have even tried the Canon printer on my laptop (also Windows 7) and the same thing happened..  I am at a loss and really don't want to rely on Microsoft Word each time I want to print a decent quality photo.

 

I have inserted a photo of the two different results with the word printing (clear and sharp) on the left and the normal photo printing on the right (rather blurry and lacking in contrast)

 

Any ideas gratefully accepted! 

Sorry the picture is rather large but at least it demonstrates the issue clearly :)

 

pic.jpg


Edited by Mart_d, 14 April 2014 - 11:35 AM.


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#2 abauw

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Posted 14 April 2014 - 01:48 PM

Hello and welcome to BC :welcome:

could you tell which version of Word that you using?

have you update your printer driver to lastest version? and please tell what printer that you use on your next post :wink:


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#3 Mart_d

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Posted 15 April 2014 - 04:06 AM

Hi there, thanks for replying. I am using Microsoft Office Word 2007. To print clear images I need to use a Word document by dragging an image onto an open page. This is the only way that I can get a clear image by using Windows. I cannot get any clear images using the Windows Photo Viewer that comes with Windows 7 or any other editing programs installed. Then problem started a few months ago, I previously used a Canon Pixma MP190 and I thought it was the settings with the printer, so I updated the driver which made no difference to the print quality. However, a few days ago I decided to buy a brand new Epson XP-215 and installed only to notice the same problem still occurs. So this has lead me to believe that there may be a problem with settings within Windows 7. However, to add to this problem I tried printing with a laptop the normal way using Windows Photo Viewer, also the same problem.  

 

So I am at my wits end, I've done everything I can think of, installed a driver for previous printer, checked ink levels & settings, bought a new printer, tried  using a laptop instead from my home pc...but no luck.

 

I am grateful for any help



#4 smax013

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Posted 16 April 2014 - 08:09 PM

Have you tried adjusting the "quality" settings in the print dialog box? Most inkjet printers offer "draft", "normal", and "best" for print settings. It almost seems like when printing from any application other than Word, it is use the "draft" setting.

#5 Mart_d

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Posted 17 April 2014 - 12:33 PM

Thanks for replying, the setting in dialog box is set on best quality photo.



#6 Chris Cosgrove

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Posted 19 April 2014 - 04:49 PM

I have been looking at this topic for a day and a half now and it is perhaps the weirdest problem I have come across in a long time, especially as I was trained in fault finding!

 

You have tried two different computers; two different printers; and several different applications and you are getting the same fault. When all is said and done, while you can print images in a Word document it was never designed for specialist image printing - I would expect to use a graphics package for that. What makes it even more confusing is that until late last year I used a Canon printer - which did an excellent job of printing images, especially photos - and when it went 'funny' on me I replaced it with an Epson because it was the only one that fully met my specification and was available now. It may be because I haven't got the settings quite right, but it isn't as good at printing photos but other graphics come out fine.

 

The only commonality I can see is that both the printers you used were 'all-in-ones', as is my present printer, an Epson XP-700. I don't know if it is any help at all, but the quality you are getting in the right hand image in your OP looks a bit like the image you sometimes get if you scan a document and 'copy' it as in using the printer as a photocopier. It's almost as though the resolution was getting reduced between your computer and the printer.

 

I am probably clutching at straws here, but have a look at the scanner settings on your printer. I am thinking that the printer is seeing an image, say a .JPEG, as a scanned image while a Word document is not an image format and therefore goes to the printer as a Word .DOCX and prints the way you expect.

 

Is it only photos you are having this problem with? Does any other sort of graphic print properly?

 

Chris Cosgrove



#7 smax013

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Posted 20 April 2014 - 12:08 AM

Thanks for replying, the setting in dialog box is set on best quality photo.


Just out of curiosity, have you tried the "normal" setting or even the "draft" setting? If do, does it change anything when you print from the Viewer or some other editing application.

Also, have you tried printing a photo from a browser to see what happens with that? Same thing?

#8 Mart_d

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Posted 24 April 2014 - 03:11 PM

Thanks again for your continued support, we may be onto something at last. It was mentioned above that it may be a seeing a JPEG picture as a scanned image and also it was mentioned that I should try printing from a browser to see what happens. Something interesting has happened, this is what I did: I browsed an image of a photo of a spider and then printed it straight from the browser and had a reasonable quality print. I then saved the same image onto my PC and printed the image (JPEG) as normal using Windows Photo Viewer but only to find the same problem as previously reported (also the printing process seemed to take ages). I tried one more thing, I copied & pasted the image onto a Word document and realised this quality was the same as when I used browser, which was reasonable.

 

I found that the image is ok when printing directly from using browser & pasting onto a Word document, but not ok when printing from any editing programs such as Windows Photo Viewer etc.

 

So far all your support has been fantastic and I feel we are getting somewhere with this.

 

Any ideas what should try next?

 

Thank you all again



#9 smax013

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Posted 24 April 2014 - 03:46 PM

Do you have a program installed that allows you to "print" to a PDF file? If so, one thing to try would be to "print" a picture file from Windows Photo Viewer or some other "editing" program that has printed out the lower quality printouts to a PDF file and THEN print that PDF to the print from Acrobat (or some other PDF program). This might help determine if it really is something just with the programs or the print driver.

The other thing is I am wondering if color calibration might be the issue. I believe that graphics oriented programs (such as Windows 7 Photo Gallery/Photo Viewer) take advantage of color calibration while things like browsers and Word generally do not. So, it might be possible that it is a color calibration issue. This kind of talks about (mainly in terms of monitors…but it is related to printing):

http://www.rightinfonow.com/win7-bad-image-quality/

This gives some idea about how it relates between monitor and printer:

http://desktoppub.about.com/cs/colorcalibration/a/cal_printer.htm

#10 smax013

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Posted 24 April 2014 - 03:48 PM

And this might help:

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/printer-only-prints-faded-images/aeb71c97-e666-4957-9cd7-f18483ea947c

or this

http://answers.microsoft.com/en-us/windows/forum/windows_vista-pictures/color-seems-faded-when-printing-photos-from/037eb162-7758-471a-989e-7c941e0d3a00

#11 Mart_d

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Posted 28 April 2014 - 03:05 PM

I would like to say a big thank you to everyone that has helped with this printing issue, as the picture quality when using Windows Photo Viewer has improved. I'm not sure exactly how I did it, or what process, but something has seemed to work? I followed every single advice throughout this thread, trying everything, clicking on links and adjusting a few setting here and there etc, and took all weekend to find the correct process that eventually led to an improved picture quality.

 

Everyone has been scratching their heads with this one, it's was a bit of an odd issue. I don't know how I could have done this without all your support on here.

 

Again, thank you guys for your support.

 

Martin






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