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Multiple Problems


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5 replies to this topic

#1 Jwana

Jwana

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  • Local time:12:47 AM

Posted 13 April 2014 - 11:06 PM

Hi there

 

I seem to be having different problems with a range of browsers:

 

When using IE, if I try to load the Google search page, & sometimes Gmail or Youtube, I receive the following message:  dhttp2_handshake_failed.  I can still search using other search engines such as Bing but this is limited to certain sites and the same message will appear in sections of pages after they are loaded.

When using Firefox, if I try to open any site a pop-up window appears asking me if I want to download an octet stream file. Even if I try to download it, I'm taken in a loop. I cannot load any pages now in Firefox despite having uninstalled it & re-installed it several times.

 

When using Google Chrome, it just downloads files & asks me if I want to open them & I'm taken in the same loop as when using Firefox.

 

I've tried changing various settings, have run my anti-virus software many times & even disabled it for a while to see if it made a difference, & have also run Spybot & Malwarebytes Anti-Malware trial version.

 

After doing some of these things the system runs Ok for a short while & then reverts to the above.

 

Any suggestions welcome as this has been going on for several weeks now.

 

Thanks! :) 
 



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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:47 PM

Posted 14 April 2014 - 11:22 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jwana

Jwana
  • Topic Starter

  • Members
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  • Local time:12:47 AM

Posted 17 April 2014 - 01:20 AM

Hi Broni

 

Thank you for your reply. I've followed your instructions (or tried my best to) & have pasted all the results below. Please let me know if you need more information.

 

Best wishes

J. :)

 

SecurityCheck.exe

Results of screen317's Security Check version 0.99.81 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

 Windows Firewall Disabled! 

Kaspersky Internet Security  

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 MVPS Hosts File 

 Spybot - Search & Destroy

 Java 7 Update 25 

 Java version out of Date!

  Adobe Flash Player 11.6.602.180 Flash Player out of Date! 

 Adobe Reader XI 

 Mozilla Firefox (28.0)

 Google Chrome 33.0.1750.154 

 Google Chrome 34.0.1847.116 

````````Process Check: objlist.exe by Laurent```````` 

 Malwarebytes Anti-Malware mbamservice.exe 

 Malwarebytes Anti-Malware mbam.exe 

 Kaspersky Lab Kaspersky Internet Security 14.0.0 avpui.exe 

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 

````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 25-02-2014

Ran by Jo (administrator) on 15-04-2014 at 08:30:23

Running from "C:\Users\Jo\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6ND21ZE0"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall"=DWORD:0

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

 

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by Jo (administrator) on 15-04-2014 at 13:47:20

Running from "C:\Users\Jo\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6ND21ZE0"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

"network.proxy.type", 0

========================= Hosts content: =================================

 

 

127.0.0.1                                                              activate.adobe.com

127.0.0.1                                                              practivate.adobe.com

127.0.0.1                                                              ereg.adobe.com

127.0.0.1                                                              activate.wip3.adobe.com

127.0.0.1                                                              wip3.adobe.com

127.0.0.1                                                              3dns-3.adobe.com

127.0.0.1                                                              3dns-2.adobe.com

127.0.0.1                                                              adobe-dns.adobe.com

127.0.0.1                                                              adobe-dns-2.adobe.com

127.0.0.1                                                              adobe-dns-3.adobe.com

127.0.0.1                                                              ereg.wip3.adobe.com

127.0.0.1                                                              activate-sea.adobe.com

127.0.0.1                                                              wwis-dubc1-vip60.adobe.com

127.0.0.1                                                              activate-sjc0.adobe.com

127.0.0.1                               adobe.activate.com

127.0.0.1                               adobeereg.com                       

127.0.0.1                               www.adobeereg.com                   

127.0.0.1                               wwis-dubc1-vip60.adobe.com          

127.0.0.1                               125.252.224.90                      

 

There are 15318 more lines starting with "127.0.0.1"

 

========================= IP Configuration: ================================

 

Intel® Centrino® Wireless-N 130 = Wireless Network Connection (Connected)

Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Jo-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : DC-A9-71-81-19-6B

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 130

   Physical Address. . . . . . . . . : DC-A9-71-81-19-6A

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::51e:1d52:5bad:4c4c%16(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.252.49(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.252.0

   Lease Obtained. . . . . . . . . . : 15 April 2014 13:26:38

   Lease Expires . . . . . . . . . . : 15 April 2014 14:26:37

   Default Gateway . . . . . . . . . : 192.168.252.1

   DHCP Server . . . . . . . . . . . : 192.168.252.1

   DHCPv6 IAID . . . . . . . . . . . : 467446129

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-37-C1-EC-E8-11-32-DD-01-25

   DNS Servers . . . . . . . . . . . : 41.0.1.1

                                       196.15.217.102

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : E8-11-32-DD-01-25

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Bluetooth Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

   Physical Address. . . . . . . . . : DC-A9-71-81-19-6E

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{30D7C833-E5FA-4C80-A89C-D88799B00E4D}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{4E012F31-1B00-43E7-A0CE-FFF1DA5A4731}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{37841E7C-3FC0-4ED0-862F-8BCE08513852}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3c3f:1dfc:3f57:3ce(Preferred)

   Link-local IPv6 Address . . . . . : fe80::3c3f:1dfc:3f57:3ce%18(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter isatap.{AFBD04B6-D9CB-4431-90D2-778148188533}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  gogo.vodacombusiness.co.za

Address:  41.0.1.1

 

DNS request timed out.

    timeout was 2 seconds.

Name:    google.com

Address:  2c0f:fb50:4002:801::1001

 

 

Pinging google.com [197.80.128.25] with 32 bytes of data:

Request timed out.

Reply from 197.80.128.25: bytes=32 time=23ms TTL=51

 

Ping statistics for 197.80.128.25:

    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 23ms, Maximum = 23ms, Average = 23ms

Server:  gogo.vodacombusiness.co.za

Address:  41.0.1.1

 

Name:    yahoo.com

Addresses:  206.190.36.45

                  98.139.183.24

                  98.138.253.109

 

 

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=287ms TTL=43

Reply from 98.139.183.24: bytes=32 time=287ms TTL=43

 

Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 287ms, Maximum = 287ms, Average = 287ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 22...dc a9 71 81 19 6b ......Microsoft Virtual WiFi Miniport Adapter

 16...dc a9 71 81 19 6a ......Intel® Centrino® Wireless-N 130

 13...e8 11 32 dd 01 25 ......Realtek PCIe GBE Family Controller

 12...dc a9 71 81 19 6e ......Bluetooth Device (Personal Area Network)

  1...........................Software Loopback Interface 1

 28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

 26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

 27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0    192.168.252.1   192.168.252.49     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

    192.168.252.0    255.255.252.0         On-link    192.168.252.49    281

   192.168.252.49  255.255.255.255         On-link    192.168.252.49    281

  192.168.255.255  255.255.255.255         On-link    192.168.252.49    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link    192.168.252.49    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link    192.168.252.49    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 18     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 18     58 2001::/32                On-link

 18    306 2001:0:9d38:6ab8:3c3f:1dfc:3f57:3ce/128

                                    On-link

 16    281 fe80::/64                On-link

 18    306 fe80::/64                On-link

 16    281 fe80::51e:1d52:5bad:4c4c/128

                                    On-link

 18    306 fe80::3c3f:1dfc:3f57:3ce/128

                                    On-link

  1    306 ff00::/8                 On-link

 18    306 ff00::/8                 On-link

 16    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)

Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)

x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (04/13/2014 06:28:46 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (04/13/2014 06:28:46 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

 

Error: (04/13/2014 03:21:02 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 03:21:01 AM) (Source: VMCService) (User: )

Description: conflictManagerTypeValue

 

Error: (04/11/2014 05:18:43 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/11/2014 05:18:33 AM) (Source: VMCService) (User: )

Description: conflictManagerTypeValue

 

Error: (04/10/2014 05:21:01 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/10/2014 05:20:59 PM) (Source: VMCService) (User: )

Description: conflictManagerTypeValue

 

Error: (04/09/2014 08:58:57 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/09/2014 08:58:57 PM) (Source: VMCService) (User: )

Description: conflictManagerTypeValue

 

 

System errors:

=============

Error: (04/15/2014 06:12:53 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service.

 

Error: (04/14/2014 06:25:52 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.

 

Error: (04/13/2014 07:08:00 PM) (Source: VDS Basic Provider) (User: )

Description: Unexpected failure. Error code: 490@01010004

 

Error: (04/13/2014 03:18:48 AM) (Source: DCOM) (User: )

Description: {3EB3C877-1F16-487C-9050-104DBCD66683}

 

Error: (04/12/2014 09:57:32 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP service.

 

Error: (04/11/2014 02:04:27 PM) (Source: Service Control Manager) (User: )

Description: The Kaspersky Anti-Virus Service service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

 

Error: (04/11/2014 01:16:21 PM) (Source: Service Control Manager) (User: )

Description: The Kaspersky Anti-Virus Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

 

Error: (04/11/2014 05:17:29 AM) (Source: DCOM) (User: )

Description: {3EB3C877-1F16-487C-9050-104DBCD66683}

 

Error: (04/10/2014 06:32:12 AM) (Source: DCOM) (User: )

Description: {3EB3C877-1F16-487C-9050-104DBCD66683}

 

Error: (04/10/2014 05:34:59 AM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

 

 

Microsoft Office Sessions:

=========================

Error: (04/13/2014 06:28:46 PM) (Source: SideBySide)(User: )

Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestD:\Applications\Adobe\Acrobat9.0\Designer 8.2\FormDesigner.exe

 

Error: (04/13/2014 06:28:46 PM) (Source: SideBySide)(User: )

Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestD:\Applications\Adobe\Acrobat9.0\Designer 8.2\FormDesigner.exe

 

Error: (04/13/2014 03:21:02 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 03:21:01 AM) (Source: VMCService)(User: )

Description: conflictManagerTypeValue

 

Error: (04/11/2014 05:18:43 AM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/11/2014 05:18:33 AM) (Source: VMCService)(User: )

Description: conflictManagerTypeValue

 

Error: (04/10/2014 05:21:01 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/10/2014 05:20:59 PM) (Source: VMCService)(User: )

Description: conflictManagerTypeValue

 

Error: (04/09/2014 08:58:57 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/09/2014 08:58:57 PM) (Source: VMCService)(User: )

Description: conflictManagerTypeValue

 

 

CodeIntegrity Errors:

===================================

  Date: 2013-11-25 08:02:31.632

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 08:02:31.611

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 08:02:31.563

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 08:02:31.376

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:54:40.229

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:54:40.225

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:54:40.220

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:54:40.214

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:30:04.699

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

  Date: 2013-11-25 07:30:04.695

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

 

=========================== Installed Programs ============================

 

???? ??? Windows Live (Version: 15.4.3502.0922)

???? Windows Live (Version: 15.4.3502.0922)

?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)

???????? ?????????? Windows Live (Version: 15.4.3502.0922)

?????????? Windows Live (Version: 15.4.3502.0922)

??????????? ?? Windows Live (Version: 15.4.3502.0922)

„Windows Live Essentials“ (Version: 15.4.3502.0922)

„Windows Live Mail“ (Version: 15.4.3502.0922)

„Windows Live Messenger“ (Version: 15.4.3502.0922)

„Windows Live“ fotogalerija (Version: 15.4.3502.0922)

Adobe Acrobat 9 Pro Extended - English, Français, Deutsch (Version: 9.1.2)

Adobe Acrobat 9.1.2 - CPSID_49166

Adobe AIR (Version: 3.4.0.2710)

Adobe Digital Editions 2.0 (Version: 2.0)

Adobe Flash Player 11 Plugin (Version: 11.6.602.180)

Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)

Adobe Reader XI (11.0.06) (Version: 11.0.06)

Agatha Christie - Death on the Nile (Version: 2.2.0.82)

Apple Application Support (Version: 2.3.4)

Apple Software Update (Version: 2.1.3.127)

Awakening: The Dreamless Castle (Version: 3.0.2.51)

BBC iPlayer Desktop (Version: 3.2.15)

BBC iPlayer Downloads (Version: 1.0.2)

Bejeweled 2 Deluxe (Version: 2.2.0.95)

Build-a-lot (Version: 2.2.0.82)

Canon iP2700 series Printer Driver

CCleaner (Version: 3.12)

Chuzzle Deluxe (Version: 2.2.0.82)

CyberLink Media Suite (Version: 8.0.2227)

CyberLink Media+ Player10 (Version: 10.0.1110.00)

CyberLink MediaShow (Version: 5.0.1130a)

CyberLink Power2Go (Version: 6.1.3802)

CyberLink PowerDirector (Version: 8.0.3306)

CyberLink YouCam (Version: 3.1.4417)

D3DX10 (Version: 15.4.2368.0902)

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Diner Dash (Version: 2.2.0.97)

Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)

Download Navigator (Version: 3.4.0)

Easy File Share (Version: 1.1.1699)

Easy Migration (Version: 1.0)

Easy Settings (Version: 1.1)

Easy Software Manager (Version: 1.1.16.14)

Easy Support Center 1.0 (Version: 1.1.36)

Epson Connect

Epson Customer Participation (Version: 1.0.0.0)

Epson Event Manager (Version: 2.50.0000)

EPSON NX430 Series Printer Uninstall

EPSON NX430 TX435 Series Printer Uninstall

EPSON Scan

EpsonNet Print (Version: 2.4j)

ETDWare PS/2-X64 10.0.7.2_WHQL (Version: 10.0.7.2)

Farm Frenzy (Version: 2.2.0.82)

Fotogalerija Windows Live (Version: 15.4.3502.0922)

Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)

Galería fotográfica de Windows Live (Version: 15.4.3502.0922)

Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)

Galerie de photos Windows Live (Version: 15.4.3502.0922)

Galerie foto Windows Live (Version: 15.4.3502.0922)

Google Chrome (Version: 34.0.1847.116)

Google Update Helper (Version: 1.3.23.9)

Insaniquarium Deluxe (Version: 2.2.0.82)

Intel PROSet Wireless

Intel® Management Engine Components (Version: 7.0.0.1144)

Intel® Processor Graphics (Version: 8.15.10.2266)

Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (Version: 1.1.0.0157)

Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.1.0.0537)

Intel® PROSet/Wireless WiFi Software (Version: 14.01.1000)

Intel® Rapid Storage Technology (Version: 10.1.5.1001)

Java 7 Update 25 (64-bit) (Version: 7.0.250)

Java 7 Update 25 (Version: 7.0.250)

Java Auto Updater (Version: 2.1.9.5)

John Deere Drive Green (Version: 2.2.0.82)

Junk Mail filter update (Version: 15.4.3502.0922)

Kaspersky Internet Security (Version: 14.0.0.4651)

KNOWHOW™ APP CENTRE (Version: 22447)

Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)

Mesh Runtime (Version: 15.4.5722.2)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000)

Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)

Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)

Microsoft Silverlight (Version: 5.1.30214.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)

Mozilla Firefox 28.0 (x86 en-GB) (Version: 28.0)

Mozilla Maintenance Service (Version: 28.0)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT_amd64 (Version: 15.4.2862.0708)

Multimedia POP (Version: 1.0)

Norton Online Backup (Version: 2.1.17869)

NVIDIA Display Control Panel (Version: 6.14.12.6883)

NVIDIA Graphics Driver 268.83 (Version: 268.83)

NVIDIA Install Application (Version: 2.265.42.0)

NVIDIA Optimus 1.0.23 (Version: 1.0.23)

NVIDIA Update Components (Version: 1.0.23)

Opera 11.51 (Version: 11.51.1087)

Peggle (Version: 2.2.0.82)

Penguins! (Version: 2.2.0.82)

Plants vs. Zombies (Version: 2.2.0.82)

Poczta uslugi Windows Live (Version: 15.4.3502.0922)

Podstawowe programy Windows Live (Version: 15.4.3502.0922)

Polar Golfer (Version: 2.2.0.82)

Pošta Windows Live (Version: 15.4.3502.0922)

QuickTime (Version: 7.74.80.86)

Raccolta foto di Windows Live (Version: 15.4.3502.0922)

Rapport (Version: 3.5.1205.20)

Rapport (Version: 3.5.1304.66)

Realtek Ethernet Controller Driver (Version: 7.44.421.2011)

Realtek High Definition Audio Driver (Version: 6.0.1.6413)

S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)

Samsung Recovery Solution 5 (Version: 5.0.1.5)

SISShortcut (Version: 1.0.0.3)

Skype™ 6.14 (Version: 6.14.104)

Software Launcher (Version: 1.0.2)

Spotify (Version: 0.9.0.128.g3134f863)

Spybot - Search & Destroy (Version: 1.6.2)

T-Mobile Internet Manager (Version: 11.301.05.01.105)

Trusteer Endpoint Protection (Version: 3.5.1304.66)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition

Update Installer for WildTangent Games App

User Guide (Version: 1.3)

VC 9.0 Runtime (Version: 1.0.0)

Viber (Version: 3.0.0.133372)

VirtualCloneDrive

VLC media player 2.0.3 (Version: 2.0.3)

Vodafone Mobile Connect Lite (Version: 9.4.4.19931)

WildTangent Games (Version: 1.0.4.0)

WildTangent Games App (Version: 4.0.10.17)

Windows Live ?? (Version: 15.4.3502.0922)

Windows Live ?? ??? (Version: 15.4.3502.0922)

Windows Live ??? (Version: 15.4.3502.0922)

Windows Live ??? (Version: 15.4.3508.1109)

Windows Live ???? (Version: 15.4.3502.0922)

Windows Live Communications Platform (Version: 15.4.3502.0922)

Windows Live Essentials (Version: 15.4.3502.0922)

Windows Live fotoattelu galerija (Version: 15.4.3502.0922)

Windows Live Fotogaléria (Version: 15.4.3502.0922)

Windows Live Fotogalerie (Version: 15.4.3502.0922)

Windows Live Foto-galerija (Version: 15.4.3502.0922)

Windows Live Fotogalleri (Version: 15.4.3502.0922)

Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)

Windows Live Fotótár (Version: 15.4.3502.0922)

Windows Live Galeria de Fotos (Version: 15.4.3502.0922)

Windows Live Galerija fotografija (Version: 15.4.3502.0922)

Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)

Windows Live Installer (Version: 15.4.3502.0922)

Windows Live Language Selector (Version: 15.4.3508.1109)

Windows Live Mail (Version: 15.4.3502.0922)

Windows Live Mesh (Version: 15.4.3502.0922)

Windows Live Messenger (Version: 15.4.3502.0922)

Windows Live MIME IFilter (Version: 15.4.3502.0922)

Windows Live Movie Maker (Version: 15.4.3502.0922)

Windows Live Photo Common (Version: 15.4.3502.0922)

Windows Live Photo Gallery (Version: 15.4.3502.0922)

Windows Live PIMT Platform (Version: 15.4.3508.1109)

Windows Live Pošta (Version: 15.4.3502.0922)

Windows Live Remote Client (Version: 15.4.5722.2)

Windows Live Remote Client Resources (Version: 15.4.5722.2)

Windows Live Remote Service (Version: 15.4.5722.2)

Windows Live Remote Service Resources (Version: 15.4.5722.2)

Windows Live SOXE (Version: 15.4.3502.0922)

Windows Live SOXE Definitions (Version: 15.4.3502.0922)

Windows Live Temel Parçalar (Version: 15.4.3502.0922)

Windows Live UX Platform (Version: 15.4.3502.0922)

Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)

Windows Live Writer (Version: 15.4.3502.0922)

Windows Live Writer Resources (Version: 15.4.3502.0922)

Windows Liven asennustyökalu (Version: 15.4.3502.0922)

Windows Liven sähköposti (Version: 15.4.3502.0922)

Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)

WinZip Malware Protector (Version: 2.1.1000.10798)

Zuma Deluxe (Version: 2.2.0.95)

 

========================= Devices: ================================

 

Name: Bluetooth Peripheral Device

Description: Bluetooth Peripheral Device

Class Guid:

Manufacturer:

Service:

Problem: : The drivers for this device are not installed. (Code 28)

Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 35%

Total physical RAM: 6057.55 MB

Available physical RAM: 3927.2 MB

Total Pagefile: 12113.27 MB

Available Pagefile: 7706.51 MB

Total Virtual: 4095.88 MB

Available Virtual: 3964.81 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:105 GB) (Free:22.34 GB) NTFS

2 Drive d: () (Fixed) (Total:573.32 GB) (Free:279.92 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\JO-PC

 

Administrator            Guest                    Jo                      

UpdatusUser             

 

 

**** End of log ****

 

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 04/15/2014 02:43:27 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Firewall Disabled

 

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

   "EnableFirewall" = dword:00000000

 

Checking Windows Service Integrity:

 

 * No issues found.

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * Cannot edit the HOSTS file.

 * Permissions Fixed. Administrators can now edit the HOSTS file.

 

 * HOSTS file entries found:

 

  127.0.0.1                                                            activate.adobe.com

  127.0.0.1                                                            practivate.adobe.com

  127.0.0.1                                                            ereg.adobe.com

  127.0.0.1                                                            activate.wip3.adobe.com

  127.0.0.1                                                            wip3.adobe.com

  127.0.0.1                                                            3dns-3.adobe.com

  127.0.0.1                                                            3dns-2.adobe.com

  127.0.0.1                                                            adobe-dns.adobe.com

  127.0.0.1                                                            adobe-dns-2.adobe.com

  127.0.0.1                                                            adobe-dns-3.adobe.com

  127.0.0.1                                                            ereg.wip3.adobe.com

  127.0.0.1                                                            activate-sea.adobe.com

  127.0.0.1                                                            wwis-dubc1-vip60.adobe.com

  127.0.0.1                                                            activate-sjc0.adobe.com

  127.0.0.1                               adobe.activate.com

  127.0.0.1                               adobeereg.com                       

  127.0.0.1                               www.adobeereg.com                   

  127.0.0.1                               wwis-dubc1-vip60.adobe.com          

  127.0.0.1                               125.252.224.90                      

  127.0.0.1                               125.252.224.91

 

  20 out of 15338 HOSTS entries shown.

  Please review HOSTS file for further entries.

 

Program finished at: 04/15/2014 02:45:56 PM

Execution time: 0 hours(s), 2 minute(s), and 29 seconds(s)

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 15/04/2014
Scan Time: 08:56:35
Logfile: Malware log.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.15.04
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jo

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 288982
Time Elapsed: 18 min, 40 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org

Database version: v2014.04.15.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
Jo :: JO-PC [administrator]

15/04/2014 14:05:02
mbar-log-2014-04-15 (14-05-02).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 286270
Time elapsed: 22 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17041

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 6351798272, free: 3965919232

Downloaded database version: v2014.04.15.05
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E4B06CC1

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 220200960

    Partition 2 type is Extended with LBA (0xf)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 220407808  Numsec = 1202345984

    Partition 3 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1422753792  Numsec = 42393600

Disk Size: 750156374016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1465129168-1465149168)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 04/15/2014 02:43:27 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1    activate.adobe.com
  127.0.0.1    practivate.adobe.com
  127.0.0.1    ereg.adobe.com
  127.0.0.1    activate.wip3.adobe.com
  127.0.0.1    wip3.adobe.com
  127.0.0.1    3dns-3.adobe.com
  127.0.0.1    3dns-2.adobe.com
  127.0.0.1    adobe-dns.adobe.com
  127.0.0.1    adobe-dns-2.adobe.com
  127.0.0.1    adobe-dns-3.adobe.com
  127.0.0.1    ereg.wip3.adobe.com
  127.0.0.1    activate-sea.adobe.com
  127.0.0.1    wwis-dubc1-vip60.adobe.com
  127.0.0.1    activate-sjc0.adobe.com
  127.0.0.1                               adobe.activate.com
  127.0.0.1                               adobeereg.com                       
  127.0.0.1                               www.adobeereg.com                   
  127.0.0.1                               wwis-dubc1-vip60.adobe.com          
  127.0.0.1                               125.252.224.90                      
  127.0.0.1                               125.252.224.91

  20 out of 15338 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 04/15/2014 02:45:56 PM
Execution time: 0 hours(s), 2 minute(s), and 29 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,707 posts
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  • Local time:04:47 PM

Posted 17 April 2014 - 02:33 PM

FSS log is incomplete.

Please redo.

 

Then...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Jwana

Jwana
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  • Local time:12:47 AM

Posted 19 April 2014 - 12:14 PM

Hi Broni

 

Thanks for those suggestions. I will run those programs soon & post the logs but I wanted to ask a question first. I accidentally downloaded the WinZip Malware Protector software the other day (I thought I was clicking on the Malwarebytes link) and it's now telling me my laptop is infected with 26 items including a Trojan - of course I have to purchase the software for it to go to the next stage & clean it! I just wanted to ask how legitimate this software is & should I just go ahead & use it to clean my laptop? It just seems weird that it has located 26 items when no other malware software I've used lately has detected anything so far.

 

Many thanks.

 

J.



#6 Broni

Broni

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Posted 19 April 2014 - 05:28 PM

I'm not familiar with WinZip Malware Protector.

It looks legit but I'd uninstall it since I don't see any track record for it.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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