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Avast! Free AV Failing to Launch


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#1 drummingjack2

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Posted 13 April 2014 - 08:53 PM

Hello,

 

Today I have been experiencing problems with Avast! Free AntiVirus.

 

It started randomly and when I tried to make some searches on Chrome, all of the taps did not load the page and all said "Untitled". After researching a bit I found it could be tied to my AV program. So I tried launching avast (which was strangely not running from startup like usual).

 

I first got an error saying the "side by side configuration is incorrect".

 

I did some research again, and:

-uninstalled avast

-ran Avast Clear, the official removal tool from avast

-ran Rejzor's avast cleaner tool

-searched in device manager for any remnants of avast

 

Now Chrome works fine, but I'm still not able to launch avast. I am getting the following error now:

 

"The application was unable to start correctly (0x0000022). Click OK to close the application."

 

I also know that I have windows visual c++ 2008 installed, I know some people have suggested that as an answer to the problem.

 

Any ideas what's wrong? I would be open to running a system diagnostic and posting the results if someone would walk me through it.

 

Any help is appreciated.

Thanks!



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#2 tos226

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Posted 16 April 2014 - 04:49 PM

I think error 22 is access denied message.
Perhaps if you post your computer system, avast version#, what other security software you had and now have over, at avast forum you might get some help
http://forum.avast.com/index.php?board=2.0
There might even be something in your event log with a bit more information.

Edited by tos226, 16 April 2014 - 04:50 PM.


#3 quietman7

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Posted 16 April 2014 - 06:14 PM

avast side by side configuration is incorrect
avast The application was unable to start correctly (0x0000022)

The first error could be the result of issues with another installed anti-virus or security program.

The 0x0000022 error does not appear to be specific to avast.
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#4 drummingjack2

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Posted 16 April 2014 - 06:16 PM

Hi quietman,

 

Thanks for the response. 

I have extensively researched this problem and I haven't come upon anything that works. I don't have any other AV installed at this time. I do have MBAM, but that's anti-malware.

Any ideas?



#5 quietman7

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Posted 16 April 2014 - 07:12 PM

Since the errors are not specific to avast, I was unable to find a specific solution.

Since there is no specific fix, you may want to consider removing and replacing it with another anti-virus solution such as BitDefender Antivirus Free Edition or Avira Free Antivirus.
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