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HOWTODECRYPT -Not able to recover files after HOWTODECRYPT ransomeware infection

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6 replies to this topic

#1 satish_jadhav


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Posted 13 April 2014 - 08:35 AM



My laptop has been infected with HOWTODECRYPT ransomeware. To clean the infection, I have installed SpyHunter - Malware Security Suite. The suite has removed the infection but not able to recover the infected files. As per SpyHunter - Support team, they had suggested to refer URL - http://www.bleepingcomputer.com/virus-removal/cryptorbit-ransomware-information. I have refered the URL and installed the Anti-CryptorBitV2, but installed software is not able to recover my files.


Could you please help to recover infected files?




Attached Files

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Posted 18 April 2014 - 08:40 AM

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#3 satish_jadhav

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Posted 19 April 2014 - 08:15 AM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 1.6.0_14
Run by satish at 18:43:21 on 2014-04-19
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.91.1033.18.3062.927 [GMT 5.5:30]
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ================
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\BlueStacks\HD-LogRotatorService.exe
C:\Program Files\BlueStacks\HD-UpdaterService.exe
C:\Program Files\Microsoft Forefront UAG\Endpoint Components\3.1.0\uagqecsvc.exe
C:\Program Files\Reliance Netconnect - Broadband+\bin\MonServiceUDisk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee Security Scan\3.8.141\SSScheduler.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Games\FreeCell\FreeCell.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
============== Pseudo HJT Report ===============
uStart Page = about:blank
mStart Page = hxxp://in.yahoo.com/?fr=fp-spt_gen
mDefault_Page_URL = hxxp://in.yahoo.com/?fr=fp-spt_gen
uProxyOverride = <local>
mWinlogon: Shell = c:\windows\Explorer.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.141\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Logitech SetPoint: {AF949550-9094-4807-95EC-D1C317803333} - c:\program files\logitech\setpointp\SetPointSmooth.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: {c585d593-e7f4-4852-a200-561686ee02e4} - <orphaned>
uRun: [Dynamic Software Inc] "c:\programdata\dynasoft\ctoslyznktb.exe"
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [20131121] c:\program files\avast software\avast\setup\emupdate\2c833399-0ef9-4cab-add0-374e752a172b.exe /check
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [Dynamic Software Inc] "c:\programdata\dynasoft\clhhnkfrd.exe"
StartupFolder: c:\users\satish\appdata\roaming\micros~1\windows\startm~1\programs\startup\FLASHU~1.LNK -
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ADOBEG~1.LNK -
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.8.141\SSScheduler.exe
uPolicies-Explorer: TaskbarNoNotification = dword:1
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8D9563A9-8D5F-459B-87F2-BA842255CB9A} - hxxps://appgate.mphasis.com/InternalSite/WhlCompMgr.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: NameServer =
TCP: Interfaces\{E997924D-8B4C-4A10-9FF1-B136CDF73F9D} : DHCPNameServer =
TCP: Interfaces\{E997924D-8B4C-4A10-9FF1-B136CDF73F9D}\A41646861667F5452554E444E65647 : DHCPNameServer =
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\34.0.1847.116\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: mbam.exe - gtq.exe
IFEO: mbamgui.exe - ttd.exe
IFEO: rstrui.exe - safpdn.exe
================= FIREFOX ===================
FF - ProfilePath -
============= SERVICES / DRIVERS ===============
R2 BstHdDrv;BlueStacks Hypervisor;c:\program files\bluestacks\HD-Hypervisor-x86.sys [2014-2-18 113424]
R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\bluestacks\HD-LogRotatorService.exe [2014-2-18 385808]
R2 BstHdUpdaterSvc;BlueStacks Updater Service;c:\program files\bluestacks\HD-UpdaterService.exe [2014-2-18 766736]
R2 HWDeviceService.exe;HWDeviceService.exe;c:\programdata\datacardservice\hwdeviceservice.exe -/service --> c:\programdata\datacardservice\HWDeviceService.exe -/service [?]
R2 SpyHunter 4 Service;SpyHunter 4 Service;c:\progra~1\enigma~1\spyhun~1\SH4SER~1.EXE [2014-1-9 770432]
R2 uagqecsvc;Microsoft Forefront UAG Quarantine Enforcement Client;c:\program files\microsoft forefront uag\endpoint components\3.1.0\uagqecsvc.exe [2013-9-21 150928]
R2 UDisk Monitor;UDisk Monitor;c:\program files\reliance netconnect - broadband+\bin\MonServiceUDisk.exe [2012-8-20 512000]
R3 anvsnddrv;AnvSoft Virtual Sound Device;c:\windows\system32\drivers\anvsnddrv.sys [2013-3-2 32896]
R3 huawei_enumerator;huawei_enumerator;c:\windows\system32\drivers\ew_jubusenum.sys [2013-5-31 73216]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-14 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-14 661504]
S2 BstHdAndroidSvc;BlueStacks Android Service;c:\program files\bluestacks\HD-Service.exe [2014-2-18 402192]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-3 162408]
S2 syshost32;syshost32;"c:\windows\installer\{abc98ac4-1d94-7134-23b7-a9460368d04a}\syshost.exe" /service --> c:\windows\installer\{abc98ac4-1d94-7134-23b7-a9460368d04a}\syshost.exe [?]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-5-13 30312]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 DMService;Microsoft Forefront UAG Endpoint Component Manager;c:\windows\downlo~1\DMService.exe [2013-9-21 468368]
S3 esgiguard;esgiguard;c:\program files\enigma software group\spyhunter\esgiguard.sys [2014-1-7 15384]
S3 EsgScanner;EsgScanner;c:\windows\system32\drivers\EsgScanner.sys [2012-6-22 19984]
S3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;c:\windows\system32\drivers\LEqdUsb.sys [2012-9-18 43704]
S3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;c:\windows\system32\drivers\LHidEqd.sys [2012-9-18 12216]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.8.141\McCHSvc.exe [2014-1-16 235696]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-5-13 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-5-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-5-13 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-5-13 114280]
S3 vncserver;VNC Server;c:\program files\realvnc\vnc server\vncserver.exe [2013-1-21 3565448]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-8-14 1343400]
S3 ztemtusbser;ZTEMT Legacy Serial Communication;c:\windows\system32\drivers\CT_ZTEMT_U_USBSER.sys [2012-8-20 105472]
=============== Created Last 30 ================
2014-04-16 17:40:50    --------    d-----w-    c:\users\satish\appdata\local\join.me
2014-03-31 16:18:36    --------    d-sh--w-    c:\program files\%APPDATA%
2014-03-31 16:17:33    --------    d-----w-    c:\program files\McAfee Security Scan
2014-03-25 15:36:03    --------    d-----w-    c:\programdata\McAfee Security Scan
2014-03-21 16:43:56    --------    d-----w-    c:\programdata\epft
2014-03-21 16:36:05    56832    ----a-w-    c:\windows\system32\drivers\5c2090afb6816744.sys
2014-03-21 16:27:56    --------    d-----w-    C:\sh4ldr
2014-03-21 16:27:56    --------    d-----w-    c:\program files\Enigma Software Group
2014-03-21 16:27:56    --------    d-----w-    \sh4ldr
2014-03-21 16:27:43    --------    d-----w-    c:\windows\AF54923662584AC6A0435B5B89C6EB61.TMP
2014-03-21 16:27:41    --------    d-----w-    c:\program files\common files\Wise Installation Wizard
2014-03-21 15:30:46    --------    d-----w-    c:\programdata\rfhsgnt
2014-03-21 15:30:45    --------    d-----w-    c:\programdata\xgx
2014-03-20 15:47:30    --------    d-----w-    c:\programdata\jovqo
2014-03-20 15:47:29    --------    d-----w-    c:\programdata\tprxeh
==================== Find3M  ====================
2014-03-18 16:23:10    258296    ----a-w-    c:\programdata\liazfu.dat
2014-03-18 16:20:43    59904    ---ha-w-    c:\windows\zlib1.dll
2014-03-18 16:20:43    12800    ---ha-w-    c:\windows\aplib64.dll
2014-03-18 16:20:43    11264    ---ha-w-    c:\windows\aplib.dll
2014-03-17 16:41:17    10099    ----a-w-    c:\windows\system32\out.bin
2014-03-02 05:06:31    0    --sha-r-    \MSDOS.SYS
2014-03-02 05:06:31    0    --sha-r-    \IO.SYS
2014-02-02 14:43:50    410984    ----a-w-    c:\windows\system32\deploytk.dll
2013-10-15 16:28:51    50053120    ----a-w-    c:\program files\GUT8106.tmp
============= FINISH: 18:44:00.92 ===============

#4 satish_jadhav

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Posted 19 April 2014 - 08:17 AM

Attaching the log file

Attached Files

Edited by satish_jadhav, 19 April 2014 - 08:19 AM.

#5 Oh My!

Oh My!

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Posted 23 April 2014 - 06:38 PM


The best thing for you to do is to review the lengthy post at http://www.bleepingcomputer.com/forums/t/517689/howdecrypt-or-cryptorbit-encrypting-ransomware-500-usd-ransom-topic/ and then post your information if you want. Although many pages, please review the information before you post. You may be out of luck since the infection has been removed already.

Please let me know when you have read this so that I may close the thread.
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#6 Oh My!

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Posted 26 April 2014 - 10:02 PM



3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 Oh My!

Oh My!

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Posted 28 April 2014 - 08:56 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
If I do not reply within 24 hours please send me a Personal Message.

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