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Needhelp with error code please


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#1 herbman

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Posted 12 April 2014 - 02:04 PM

I have a message that says your computer was not assigned an address from the network (by the DHCP server) and I'm not sure if I have my laptop setup right.

 

You see I have Wireless and Wi Fi adapters that are enabled in device manager even though I only use Ethernet and don't have a router , is having those adapters enabled the proper way to go even though I don't use Wireless or what could be causing this issue.

 

Thank you


Edited by hamluis, 17 April 2014 - 03:42 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 hamluis

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Posted 13 April 2014 - 08:55 AM

If you have wireless capability and don't use it...there's no point in installing drivers for wifi, IMO.  I disable devices installed that I don't use...I disable them in the BIOS.

 

Please...post the exact wording of the error message and the occasions on which it appears.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 herbman

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Posted 13 April 2014 - 06:13 PM

Here is Mini Toolbox

 

 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Chris (administrator) on 13-04-2014 at 19:10:24
Running from "C:\Users\Chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DJKEXRPF"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (04/13/2014 04:19:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 04:02:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 02:01:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 01:44:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 01:33:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 06:12:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 05:50:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied..
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e28936-5a2a-4517-b2f5-fe1444dafa20}

 

Error: (04/12/2014 03:48:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 03:47:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 03:40:04 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

System errors:
=============
Error: (04/13/2014 05:10:27 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

 

Error: (04/13/2014 05:02:09 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

 

Error: (04/13/2014 01:43:23 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

 

Error: (04/13/2014 01:43:23 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

 

Error: (04/13/2014 01:43:18 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

 

Error: (04/13/2014 01:43:12 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

 

Error: (04/13/2014 01:42:42 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
discache
KLIF
klpd
kneps
mbamchameleon
spldr
Wanarpv6

 

Error: (04/13/2014 01:40:29 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

 

Error: (04/13/2014 01:36:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.

 

Error: (04/13/2014 01:30:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.

 

Microsoft Office Sessions:
=========================
Error: (04/13/2014 04:19:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 04:02:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 02:01:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 01:44:17 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/13/2014 01:33:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 06:12:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 05:50:24 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.

Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {71e28936-5a2a-4517-b2f5-fe1444dafa20}

 

Error: (04/12/2014 03:48:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 03:47:21 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (04/12/2014 03:40:04 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

CodeIntegrity Errors:
===================================

 Date: 2013-11-22 14:05:01.729
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

 

Date: 2013-11-22 14:05:01.727
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

 

 Date: 2013-11-22 14:05:01.725
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\ELAMBKUP\klelam.sys because the set of per-page image hashes could not be found on the system.

 

Date: 2013-11-22 14:01:07.014
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

Date: 2013-11-22 14:01:07.012
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-11-22 14:01:07.009
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 14.0.0\KLELAMX64\klelam.sys because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================

Canon MP280 series MP Drivers
CleanMem (Version: v2.4.3)
ESET Online Scanner v3
Intel PROSet Wireless
Intel® Processor Graphics (Version: 9.17.10.3347)
Intel® PROSet/Wireless WiFi Software (Version: 14.01.1000)
Kaspersky Anti-Virus (Version: 14.0.0.4651)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Realtek High Definition Audio Driver (Version: 6.0.1.6383)
Revo Uninstaller Pro 3.0.8 (Version: 3.0.8)
Sandboxie 4.08 (64-bit) (Version: 4.08)
Secunia PSI (3.0.0.9015) (Version: 3.0.0.9015)
Sonic Focus (Version: 1.0.0.4)
Speccy (Version: 1.25)
SpywareBlaster 5.0 (Version: 5.0.0)
VirusTotal Uploader 2.2

 

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 6049.14 MB
Available physical RAM: 4507.23 MB
Total Pagefile: 12096.45 MB
Available Pagefile: 10205.39 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.32 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:596.07 GB) (Free:560.3 GB) NTFS

 

========================= Users: ========================================

User accounts for \\ASUS

Administrator            Chris                    Guest                   
mike                    

**** End of log ****

 

 

 

 

 

 

 

 

 

 


Edited by hamluis, 14 April 2014 - 11:02 AM.


#4 herbman

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Posted 13 April 2014 - 06:20 PM

http://speccy.piriform.com/results/SuRipBuhdVgyfB2NmxuRsSN



#5 herbman

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Posted 16 April 2014 - 05:53 PM

Pretty sure I have been forgotten about , last post was( Posted 13 April 2014 - 07:20 PM)



#6 hamluis

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Posted 17 April 2014 - 09:15 AM

Just guessing here...but I believe this worth reading:  http://www.interact-sw.co.uk/iangblog/2004/08/30/regsrvc .

 

Louis



#7 herbman

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Posted 17 April 2014 - 02:44 PM

Thank you , I appreciate your assistance even if I am now more troubled than ever lol.    I would like to delete the reg.exe file if you feel that it may be causing all my errors but your comment  "just guessing here " makes me a bit apprehensive .

 

Do you know of any other helper on BC that may be more familiar with this thing or am I  on my own here.

 

Thanks for responding



#8 hamluis

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Posted 17 April 2014 - 03:37 PM

Well...I'm not qualified/capable of judging the presence of malware unless it's overly obvious...and I don't see anything in all the previous detail I requested and you supplied...which points in any clear direction.\

 

After looking around more...I see that I should have read This sooner.

 

I'm moving this topic to Am I Infected forum :).

 

Louis


Edited by hamluis, 17 April 2014 - 03:41 PM.


#9 herbman

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Posted 17 April 2014 - 05:39 PM

Well...I'm not qualified/capable of judging the presence of malware unless it's overly obvious...and I don't see anything in all the previous detail I requested and you supplied...which points in any clear direction.\

 

After looking around more...I see that I should have read This sooner.

 

I'm moving this topic to Am I Infected forum :).

 

Louis

 

 

Thank you hamluis , you and that guy from the foothills of California (DC something ) forgive me for forgetting,  have  always helped me a great deal but it's you who has always jumped in first and he jumps in to help after you deem it safe to do so .

 

  A pattern I suppose,( not unlike my old construction boss who sent me up on roofs to check their integrity before sending the more important workers up )  he said it was because I was expendable ,  you happen to be very important to BC though and have guts for going first .


Edited by herbman, 17 April 2014 - 05:44 PM.


#10 herbman

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Posted 17 April 2014 - 07:56 PM

Hello folks, hamluis sent me here from the Win 7 forums. I think the postings above explain everything in detail but if you need more or want me to run some things let me know .

I will tell you a few things , I am nearly positive that I am not infected with anything(other than what hamluis thinks the problem is) because I am over the top about using many different anti malware tools (not realtime protection except Mbam and Kaspersky AV 2014) which I make sure are always updated .

I regularly use Emsisoft to scan (not realtime) , Eset online scanner, bitdefender quick scan, Kaspersky TDSS , Roguekiller, RKill, JRT, AWdware , SAS , you name it I probably use it, and i know after doing and talking to the some of the developers how to read and comprehend the reports (not an expert though by any means).

Just to make sure I am clean though I also run a few Rescue disks , BitDefender , Kaspersky, Comodo etc.. and all those scans come up clean as a whistle also so I am confused why I was placed here but we will see how it goes.

My main issue and what I don't understand is even after a clean install I get a lot of errors which hamluis said was not normal.
He said (and you will see what this is about by checking previous posts) that there may be a problem with a reg.exe file that's causing all my errors

I am running Win 7 64bit SP1 and do all my surfing (very little ) in user account , as you can see I rarely install anything and keep minimal programs , I am not a risky net surfer and only use a few sites at best.

I will eagerly wait my turn and thank you so much for any assistance.

Almost forgot , I have also kept Kaspersky AV 2014 on max protection settings , do I need that level of protection , no but my laptop works well despite it, but I really want to get to the bottom of the error codes.

Edited by herbman, 17 April 2014 - 08:05 PM.


#11 herbman

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Posted 19 April 2014 - 05:18 PM

Hello, I have been waiting patiently for over a week now for assistance with my issues,  I started in the WIN 7 forums and after a while I was transferred to this forum because one of the mods thought this forum was more appropriate .

 

I said I have no problem waiting my turn but I now notice that many have come and gone that started a thread long after I did ,   the above explains my situation in detail.

 

Thank you



#12 herbman

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Posted 20 April 2014 - 01:04 PM

OK,  I won't bother you anymore but I must say I agree with many others (which I didn't at first ) about how BC has gone down the tubes .  

 

No responses after long waits , never used to happen ,  you used to get prompt help but not anymore and on top of getting no help you have some administrators who degrade you and call you out for being stupid and not understanding something and others who don't even  bother to respond to a PM when they say and invite you to contact them lol.

 

I have been extremely courteous and friendly and sincerely thanked the helpers that did decide to make an effort.

 

Take care everybody



#13 Blade

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Posted 21 April 2014 - 04:08 AM

As I mentioned in my reply to your PM, I apologize for the delay in responding to your PM. The Easter weekend has us all busy.

You were not knowingly abandoned, but unfortunately something slipped through the cracks. I can understand your frustration. I'm looking into things and will find some help for you. I ask for your patience while I do this.

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#14 hamluis

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Posted 21 April 2014 - 06:38 AM

Apologies for the lack of response...it happens.  My guess about possible malware seems to be off-base, so I'm moving topic

 

The data you submitted reflects errors within various areas...but there is not a single error that points to Internet connectivity problems, other than the 5 DCOM errors.  From what I see, this type of error when using Google...these errors have a definite affinity with malware topics posted or possbly with corrupt AV programs installed. 

 

You state that you receive an error message that is not documented in your data, which I find strange.  The quoted error message you cite in your first post is EventID 1001 DHCP Your computer was not assigned an address from the network .

 

In any case, see http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/eventid-1001-dhcp-your-computer-was-not-assigned/2b5227e0-8171-e011-8dfc-68b599b31bf5 .

 

Moving topic back to Win 7.

 

Louis


Edited by hamluis, 21 April 2014 - 06:40 AM.


#15 zingo156

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Posted 21 April 2014 - 09:28 AM

From that speccy post, your ethernet adapter was connected and had an ip:

 

Adapters List
 
Enabled
Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address: 192.168.50.10
Subnet mask: 255.255.255.0
Gateway server: 192.168.50.1
DHCP: 192.168.50.1
DNS Server: 192.168.50.1
 
Disabled
Intel® Centrino® WiMAX 6150
Intel® Centrino® Wireless-N 6150

 

A couple things to try:

 

If you have recently installed an anti-virus software, mcaffee, symantec, trend micro, zone alarm, uninstall those and re-test your connection. I have seen Kasperski cause connection problems, if you have the ability to re-install this, I suggest trying to uninstall then restart and retry your connection.

 

Next if still having problems go into device manager, under network adapters, locate the Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller, right click on it and click uninstall, then click ok. DO NOT put a check mark in the box to delete the driver at this time. After it uninstalls, restart, give it a few moments to re-install, and try to connect again.

 

If you still can not connect, with the computer on and running and connected to the modem, unplug your modem or router from the wall (remove the power), whichever the computer plugs into and then plug it back in. Check to see if it connects.

 

If it still does not connect. Lets try safe mode with networking:

 

Turn off the laptop, power on and start tapping F8 repeatedly, you should get to the "boot options menu" use your arrow keys to highlight "safe mode with networking" and then hit enter. See if you can connect and get online in safe mode.

 

If you still can not connect, let's try to rule out a problem in windows by booting to a version of linux. Something like mint or ubuntu, mint is smaller and should work fine, you can find that here: http://www.linuxmint.com/download.php (any of the versions should work but newer is generally better), download this and burn it to a disc. Boot to the disc and see if you have a connection in mint. The default browser is firefox, open this in mint and try to visit a webpage such as yahoo.com

 

If you can not connect in linux, the problem is either with the computer itself possibly the ethernet adapter (generally built into the main board), the cable (these are cheap so try with another cable first), or the modem/router.


Edited by zingo156, 21 April 2014 - 09:41 AM.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.




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