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CPU 100% usage


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#1 veronMC

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Posted 12 April 2014 - 04:56 AM

 Hello, I'm a Win 7 64 bit user from Hong Kong. My CPU has been staying on 100% since I open the computer, also a "ProcessUsage.exe stopped running" message comes out when I open the computer. If you know the solution, may you kindly reply below? Thanks for your help!


Edited by veronMC, 12 April 2014 - 05:36 AM.


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#2 noknojon

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Posted 12 April 2014 - 06:07 AM

Hello and Welcome -

 

We can run a few scans first and look at installed programs (and problems).
Please download all programs to desktop, unless directed, and Copy and Paste all logs.

Please ask if you are not sure at any time, or do not quite understand what I have posted.
Sometimes it can just be my way of expressing myself in a question or reply.

 

First -

Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If a security program requests permission to access the Internet, allow it to do so.

 

 

Next -

Please download MiniToolBox to desktop and run it.
Checkmark following boxes:

* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

 

Next -

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

* Double-click on the Rkill desktop icon to run the tool.
* If using Vista or Windows 7 right-click on it and choose Run As Administrator.
* A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
* If not, delete the file, then download and use the one provided in Link 2.
* Do not reboot until instructed.
* If the tool does not run from any of the links provided, please let me know.

NOTE - If normal mode still doesn't work, run the tool from safe mode.
When the scan is done Notepad will open with rKill log.
Post it in your next reply.
NOTE. rKill.txt log will also be present on your desktop.

 

Please do not reboot, but run this next program

 

Download AdwCleaner by Xplode and save to your Desktop.
•Double click on AdwCleaner.exe to run the tool.
•Vista/Windows 7/8 users right-click and select Run As Administrator
•Click on the Scan button.
•AdwCleaner will begin...be patient as the scan may take some time to complete.
•When it's done you'll see: Pending: Uncheck any elements you don't want removed.
•Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
•Look over the log especially under Files/Folders for any program you want to save.
•If there's a program you want to save, just uncheck it from AdwCleaner.
•If you're not sure, post the log for review.
•If you're ready to clean it all up.....click the Clean button.
•After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
•Copy and paste the contents of that logfile in your next reply.
•A copy of that logfile will also be saved in the C:\AdwCleaner folder.
•Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
•To restore an item that has been deleted (if necessary):
•Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

 

 

Last -

Scan with ESET Online Scan
1. Please go to Here to run the online scannner from ESET.
2. Temporarily Disable Your Anti-virus while performing the online scan
3. Tick the box next to YES, I accept the Terms of Use.
4. Click Start
5. When asked, allow the ActiveX control to install
6. Click Start
7. Make sure that the option Remove found threats is ticked
8. Click on Advanced Settings and ensure these options are ticked:
Scan for potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth Technology

9, Click Scan
10. Wait for the scan to finish. This can take quite a while to download the program and then updates for a first scan.
11. If any threats were found, click the 'List of found threats' , then click Export to text file....
12. Save it to your desktop, then please copy and paste that log as a reply to this topic.



#3 veronMC

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Posted 12 April 2014 - 12:37 PM

Thanks for your help! Here are the results of the programs...

 

Screen317 :

 

Results of screen317's Security Check version 0.99.81  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
McAfee  Anti-Virus 與 Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 McAfee SiteAdvisor    
 Java 7 Update 45  
 Java version out of Date! 
 Adobe Flash Player 12.0.0.77  
 Adobe Reader XI  
 Google Chrome 33.0.1750.154  
 Google Chrome 34.0.1847.116  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 
 
 
 
 
MiniToolBox:
 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Veron (administrator) on 13-04-2014 at 01:33:32
Running from "C:\Users\Veron\Desktop"
Microsoft Windows 7 家用進階版  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP 設定
 
成功清除 DNS 解讀器快取。
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/12/2014 05:57:18 PM) (Source: CVHSVC) (User: )
Description: 僅資訊。
Error: invalid descriptor, filepath = C:\ProgramData\VirtualizedApplications\Patch_ready\{90140011-0066-0404-0000-0000000FF1CE}\descriptor.xml Type: 45::InvalidMetadataFile.
 
Error: (04/12/2014 05:57:18 PM) (Source: CVHSVC) (User: )
Description: 僅資訊。
Error: XML document load failed for file: C:\ProgramData\VirtualizedApplications\Patch_ready\{90140011-0066-0404-0000-0000000FF1CE}\descriptor.xml HResult: 0x1. OException caught while loading the descriptor xml
 
Error: (04/12/2014 05:47:41 PM) (Source: Application Error) (User: )
Description: 失敗的應用程式名稱: ProcessUsage.exe,版本: 0.0.0.0,時間戳記: 0x5307a5ee
失敗的模組名稱: amdocl.dll,版本: 2.4.595.0,時間戳記: 0x4d783e64
例外狀況碼: 0xc0000417
錯誤位移: 0x002bb5b1
失敗的處理程序識別碼: 0x16ac
失敗的應用程式開始時間: 0xProcessUsage.exe0
失敗的應用程式路徑: ProcessUsage.exe1
失敗的模組路徑: ProcessUsage.exe2
報告識別碼: ProcessUsage.exe3
 
Error: (04/12/2014 05:47:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (04/12/2014 05:47:17 PM) (Source: CVHSVC) (User: )
Description: 僅資訊。
無法完成此動作,請再試一次。如果問題持續發生,請連絡 Microsoft 產品支援。
 
Error: (04/12/2014 05:47:17 PM) (Source: CVHSVC) (User: )
Description: 僅資訊。
無法完成此動作,請再試一次。如果問題持續發生,請連絡 Microsoft 產品支援。
 
Error: (04/12/2014 05:47:17 PM) (Source: CVHSVC) (User: )
Description: 僅資訊。
Error: XML document load failed for file: C:\ProgramData\VirtualizedApplications\Patch_ready\{90140011-0066-0404-0000-0000000FF1CE}\descriptor.xml HResult: 0x1. OException caught while loading the descriptor xml
 
Error: (04/12/2014 05:47:13 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 1
 
Error: (04/12/2014 05:37:29 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: LogMeIn Hamachi -- Error 1714. The older version of LogMeIn Hamachi cannot be removed.  Contact your technical support group.  System Error 1612.
 
Error: (04/12/2014 05:37:14 PM) (Source: Application Error) (User: )
Description: 失敗的應用程式名稱: ProcessUsage.exe,版本: 0.0.0.0,時間戳記: 0x5307a5ee
失敗的模組名稱: amdocl.dll,版本: 2.4.595.0,時間戳記: 0x4d783e64
例外狀況碼: 0xc0000417
錯誤位移: 0x002bb5b1
失敗的處理程序識別碼: 0x1438
失敗的應用程式開始時間: 0xProcessUsage.exe0
失敗的應用程式路徑: ProcessUsage.exe1
失敗的模組路徑: ProcessUsage.exe2
報告識別碼: ProcessUsage.exe3
 
 
System errors:
=============
Error: (04/12/2014 05:47:05 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_NUM
 
Error: (04/12/2014 05:47:05 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_COMPLETE
 
Error: (04/12/2014 05:47:04 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_REQUEST
 
Error: (04/12/2014 05:47:04 PM) (Source: Service Control Manager) (User: )
Description: Protect Monitor 服務無法啟動,因為下列錯誤: 
%%1053
 
Error: (04/12/2014 05:47:04 PM) (Source: Service Control Manager) (User: )
Description: 等候 Protect Monitor 服務連線時發生逾時 (30000 毫秒)。
 
Error: (04/12/2014 05:47:00 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_NUM
 
Error: (04/12/2014 05:47:00 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_COMPLETE
 
Error: (04/12/2014 05:46:59 PM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_REQUEST
 


#4 veronMC

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Posted 12 April 2014 - 12:39 PM

RKill:
 
 
Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/13/2014 01:35:18 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\jmesoft\Service.exe (PID: 2008) [WD-HEUR]
 * C:\Windows\jmesoft\hotkey.exe (PID: 2428) [WD-HEUR]
 * C:\Windows\jmesoft\JME_LOAD.exe (PID: 2408) [WD-HEUR]
 * C:\Users\Veron\AppData\Local\Temp\TasksWatch.exe (PID: 5104) [T-HEUR]
 * C:\Users\Veron\Desktop\SecurityCheck.exe (PID: 3328) [UP-HEUR]
 
5 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/13/2014 01:35:54 AM
Execution time: 0 hours(s), 0 minute(s), and 36 seconds(s)


#5 veronMC

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Posted 12 April 2014 - 12:45 PM

AdwCleaner:

 

# AdwCleaner v3.023 - Report created 13/04/2014 at 01:41:46
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Veron - VERON-PC
# Running from : C:\Users\Veron\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Tencent
Folder Deleted : C:\Program Files (x86)\baidu
[!] Folder Deleted : C:\Program Files (x86)\Surftastic
Folder Deleted : C:\Program Files (x86)\Tencent
Folder Deleted : C:\Program Files (x86)\Common Files\Tencent
Folder Deleted : C:\Users\Veron\AppData\Roaming\Tencent
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SoftonicDownloader_for_hamachi_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D54C859C-6066-4F31-8FE0-2AAEDCAE67D7}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\TENCENT
Key Deleted : HKLM\Software\TENCENT
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Google Chrome v34.0.1847.116
 
[ File : C:\Users\Veron\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [1949 octets] - [13/04/2014 01:38:08]
AdwCleaner[S0].txt - [1829 octets] - [13/04/2014 01:41:46]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1889 octets] ##########


#6 noknojon

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Posted 12 April 2014 - 05:10 PM

Hi -

Have you done the ESET scan yet ?

 

And with MiniToolBox I asked to tick
* List Installed Programs

* List Users, Partitions and Memory size

- but they are not there ?

 

Please update us with the computers problem, after you do these things.



#7 veronMC

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Posted 12 April 2014 - 09:48 PM

Sorry, the result of MiniToolBox is here:
 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by Veron (administrator) on 13-04-2014 at 10:47:01
Running from "C:\Users\Veron\Desktop"
Microsoft Windows 7 家用進階版  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP 設定
 
成功清除 DNS 解讀器快取。
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/13/2014 10:40:33 AM) (Source: Application Error) (User: )
Description: 失敗的應用程式名稱: VideoUsage.exe,版本: 0.0.0.0,時間戳記: 0x532a64b9
失敗的模組名稱: ole32.dll,版本: 6.1.7601.17514,時間戳記: 0x4ce7b96f
例外狀況碼: 0xc0000005
錯誤位移: 0x00039342
失敗的處理程序識別碼: 0x102c
失敗的應用程式開始時間: 0xVideoUsage.exe0
失敗的應用程式路徑: VideoUsage.exe1
失敗的模組路徑: VideoUsage.exe2
報告識別碼: VideoUsage.exe3
 
Error: (04/13/2014 10:40:33 AM) (Source: Application Error) (User: )
Description: 失敗的應用程式名稱: TasksWatch.exe,版本: 0.0.0.0,時間戳記: 0x532a76f2
失敗的模組名稱: ole32.dll,版本: 6.1.7601.17514,時間戳記: 0x4ce7b96f
例外狀況碼: 0xc0000005
錯誤位移: 0x0003aff2
失敗的處理程序識別碼: 0x1018
失敗的應用程式開始時間: 0xTasksWatch.exe0
失敗的應用程式路徑: TasksWatch.exe1
失敗的模組路徑: TasksWatch.exe2
報告識別碼: TasksWatch.exe3
 
Error: (04/13/2014 02:23:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6833
 
Error: (04/13/2014 02:23:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6833
 
Error: (04/13/2014 02:23:30 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2014 02:23:29 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5834
 
Error: (04/13/2014 02:23:29 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5834
 
Error: (04/13/2014 02:23:29 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/13/2014 02:23:28 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4773
 
Error: (04/13/2014 02:23:28 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4773
 
 
System errors:
=============
Error: (04/13/2014 10:40:26 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_NUM
 
Error: (04/13/2014 10:40:26 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_COMPLETE
 
Error: (04/13/2014 01:42:59 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_NUM
 
Error: (04/13/2014 01:42:59 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_COMPLETE
 
Error: (04/13/2014 01:42:58 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_REQUEST
 
Error: (04/13/2014 01:42:56 AM) (Source: Service Control Manager) (User: )
Description: Util Surftastic 服務無法啟動,因為下列錯誤: 
%%2
 
Error: (04/13/2014 01:42:56 AM) (Source: Service Control Manager) (User: )
Description: Update Surftastic 服務無法啟動,因為下列錯誤: 
%%2
 
Error: (04/13/2014 01:42:54 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_NUM
 
Error: (04/13/2014 01:42:54 AM) (Source: RTL8192Ce) (User: )
Description: OID_SCAN_COMPLETE
 
Error: (04/13/2014 01:42:54 AM) (Source: Service Control Manager) (User: )
Description: Protect Monitor 服務無法啟動,因為下列錯誤: 
%%1053
 
 
Microsoft Office Sessions:
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=========================== Installed Programs ============================
 
Adobe AIR (Version: 4.0.0.1390)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.06) - Chinese Traditional (Version: 11.0.06)
AMD APP SDK Runtime (Version: 2.4.595.1)
Angry Birds (Version: 1.0.0)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Apple 應用程式支援 (Version: 2.3.6)
ArcSoft PhotoStudio Paint (Version: 1.0.1.27)
ATI Catalyst Install Manager (Version: 3.0.820.0)
Bonjour (Version: 3.0.0.10)
Borderlands 2
Catalyst Control Center (Version: 2011.0309.2206.39672)
Catalyst Control Center Graphics Previews Common (Version: 2011.0309.2206.39672)
Catalyst Control Center InstallProxy (Version: 2011.0309.2206.39672)
Catalyst Control Center Localization All (Version: 2011.0309.2206.39672)
Catalyst Control Center Profiles Mobile (Version: 2011.0309.2206.39672)
CCC Help Chinese Standard (Version: 2011.0309.2205.39672)
CCC Help Chinese Traditional (Version: 2011.0309.2205.39672)
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ccc-utility64 (Version: 2011.0309.2206.39672)
Cheat Engine 6.3
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DoubleOptMedia (Version: 11.041.44)
Driver & Application Installation (Version: 6.01.0930)
EBTrainer (Version: 1.2)
EBTrainer (Version: 3.0)
ESET Online Scanner v3
Free YouTube to MP3 Converter version 3.12.16.1030 (Version: 3.12.16.1030)
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Google Drive (Version: 1.14.6059.644)
Google Update Helper (Version: 1.3.23.9)
Happy Hit (Version: 1.36.063010)
HAWKEN
HP LaserJet Professional P1100-P1560-P1600 Series
Idea Touch 3.0 (Version: 3.00.011.0519)
Intel® Management Engine Components (Version: 7.0.0.1144)
ITE Infrared Transceiver (Version: 1.00.0000)
iTools 2.0
iTunes (Version: 11.1.3.8)
Java 7 Update 45 (Version: 7.0.450)
Java 7 Update 51 (64-bit) (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
JW_Weblauncher Uninstall (Version: v1.0.0.5)
Left 4 Dead 2
Lenovo Blacksilk USB Keyboard Driver (Version: V1.3.11.0525)
Lenovo BrgVolOSD (Version: 1.0.03)
Lenovo Camera Fun Zone (Version: 0.8.9.3)
Lenovo Dynamic Brightness System (Version: 4.0.01.33221)
Lenovo EBook&QuickNotes (Version: 1.0.3.17)
Lenovo Eye Distance System (Version: 4.0.0032210)
Lenovo Power2Go (Version: 6.0.3720)
Lenovo Rescue System (Version: 3.0.1409)
Lenovo USB2.0 UVC Camera (Version: 1.00.0000)
Lenovo VeriTouch  (Version: 2.0.1.19)
Lenovo VeriTouch2.0 (Version: 2.0.1.19)
Lenovo YouCam (Version: 3.1.4612)
LenovoUtility version 1.0 (Version: 1.0)
lightshot-5.1.0.15 (Version: 5.1.0.15)
LogMeIn Hamachi (Version: 2.2.0.109)
LVT (Version: 4.0.4.1013)
McAfee SiteAdvisor (Version: 3.6.135)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (CHT) (Version: 4.5.50938)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft .NET Framework 4.5.1 (繁體中文) (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel 2007 Help 更新程式 (KB963678)
Microsoft Office Excel MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office IME (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Powerpoint 2007 Help 更新程式 (KB963669)
Microsoft Office PowerPoint MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (Chinese (Traditional)) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office Starter 2010 - 中文 (繁體) (Version: 14.0.4763.1000)
Microsoft Office Word 2007 Help 更新程式 (KB963665)
Microsoft Office Word MUI (Chinese (Traditional)) 2007 (Version: 12.0.6612.1000)
Microsoft Office 隨選即用 2010 (Version: 14.0.4763.1000)
Microsoft PowerPoint Viewer (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft XNA Framework Redistributable 4.0 (Version: 4.0.20823.0)
Monaco
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Mumble 1.2.5 (Version: 1.2.5)
Music Star (Version: 1.41.063010)
NBA2K Online
osu! (Version: 0.0.0.0)
Overwolf (Version: 0.46.271)
Papers, Please (Version: 2.0.0.4)
PAYDAY 2
PC Data App
PowerCinema (Version: 7.0.5221)
QQ拼音?入法4.6 (Version: 4.6)
RadeonPro 1.0 (Build 1.1.1.0)
RC語音 (Version: 8.0.6-1.0.11358.388)
Realtek Ethernet Controller Driver (Version: 7.45.516.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6312)
Realtek PCIE Card Reader (Version: 6.1.7601.82)
REALTEK Wireless LAN Driver (Version: 1.00.0168)
Saints Row IV
Saints Row: The Third
SRS Premium Sound Control Panel (Version: 1.11.3500)
Steam
Surftastic (Version: 2014.03.28.233834)
Team Fortress 2
TeamSpeak 3 Client (Version: 3.0.14)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Warframe
Windows Live ?件包 (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Live 程式集 (Version: 15.4.3502.0922)
Windows Live 程式集 (Version: 15.4.3508.1109)
Windows Live 照片? (Version: 15.4.3502.0922)
Windows Live 影像中心 (Version: 15.4.3502.0922)
WinRAR 5.01 測試版 1 (64 位元) (Version: 5.01.1)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
用于?程?接的 Windows Live Mesh ActiveX 控件(?体中文) (Version: 15.4.5722.2)
快快游? (Version: 3.7.423086.1098)
迅雷看看播放器 (Version: 4.9.12.1930)
跑Online (Version: 1.5.9.1)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 50%
Total physical RAM: 4076.4 MB
Available physical RAM: 2025.68 MB
Total Pagefile: 8150.98 MB
Available Pagefile: 5768.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.88 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:97.66 GB) (Free:20.39 GB) NTFS
2 Drive d: () (Fixed) (Total:342.84 GB) (Free:230.19 GB) NTFS
 
========================= Users: ========================================
 
\\VERON-PC 的使用者帳戶
 
Administrator            Guest                    Veron                    
命令已經成功完成。
 
 
**** End of log ****


#8 veronMC

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Posted 12 April 2014 - 09:50 PM

The ESET Online Scanner had run for 8 hours and it only finished 33%(about 151300 files). Is there too many files in my computer?

 

The process of the ESET Online Scanner---> http://prntscr.com/39hpaz


Edited by veronMC, 12 April 2014 - 09:54 PM.


#9 noknojon

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Posted 12 April 2014 - 10:45 PM


Is there too many files in my computer?

The process of the ESET Online Scanner---> http://prntscr.com/39hpaz

 

The main problem is that there are too many Infected Files shown so far.

If a system shows 30 infected files, and it has only done 30% of the scan, there is a big problem.

 

As you are badly infected, please Fully read and follow the instructions in the Preparation Guide starting at Step #6.

 

Note :If you are unable to complete any step, please post the topic and leave a full description of your problems

 

When you have done that, start a new topic and post the required logs to  Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.

 

 Please Use Copy / Paste for All Logs, and Do Not Attach them unless your helper requests this.

 

 If Help Bot responds to your topic, please follow his Step #1 so the team will be notified.

 

 After doing this, please reply back in this thread with a link to the new topic so we can close this one.

We only want the correct people to fix your problems, and not others with bad advice.






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