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Trojan from OptimizerPro now can't access Google


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34 replies to this topic

#1 ElleBelleAus

ElleBelleAus

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Posted 11 April 2014 - 11:11 PM

Hi. My AVG detected a SHuer4.BTLO malware this morning. I googled instructions on how to remove it as I didn't believe AVG virus vault would truly rid the laptop of the malware. I found instructions from This website by Gringo to carolmotherof4. I followed his instructions using adwcleaner and junkware, then combofix followed by running cfscript. I then ran cc cleaner, I already had malware bytes so ran that next with the latest update. I then tried to google hijackthis and found I could no longer access google. So Iv tried rkill then ran full avg scan which picked up 9 tracking cookies. I still cannot access google but I can if I type 173.194.43.40 into the address bar.
What should I do next?

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#2 ElleBelleAus

ElleBelleAus
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Posted 11 April 2014 - 11:32 PM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 11.0.9600.16518
Run by Elle at 13:19:42 on 2014-04-12
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.3037.858 [GMT 10:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
c:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\IObit\Smart Defrag 3\SmartDefrag.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Fisher-Price\Computer Cool School\FPCCSMiddleware.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Syncios\SynciosDeviceService.exe
C:\Program Files\Seagate\Seagate Dashboard 2.0\DBAgent.exe
C:\ProgramData\MobileBroadbandQuickStartService\VMBQuickStartService.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Dell\Dell WWAN\WMCore\mini_WMCore.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\AVG\AVG2014\avgemcx.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_12_0_0_77_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
uSearchURL,(Default) = hxxp://au.search.yahoo.com/search?fr=mcafee&p=%s%s
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 10\SnagitBHO.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 10\SnagitIEAddin.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Uploader] c:\program files\seagate\seagate dashboard 2.0\Seagate.Dashboard.Uploader.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [MobileConnect] c:\program files\vodafone\vodafone mobile connect\bin\MobileConnect.exe /silent
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [FPCCSMiddleware] c:\program files\fisher-price\computer cool school\FPCCSMiddleware.exe
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Syncios device service] c:\program files\syncios\SynciosDeviceService.exe
mRun: [DBAgent] "c:\program files\seagate\seagate dashboard 2.0\DBAgent.exe" /WinStart
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
Trusted Zone: dell.com
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{269835EB-6549-438E-A453-A8D10C2067CC} : DHCPNameServer = 10.143.147.147 10.143.147.148
TCP: Interfaces\{3BFA56CD-442B-4ED6-9380-06DBB12952B7} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{5E933807-402A-48C4-B040-0D769C64D346} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{95E7633D-ADC5-4449-8636-DDC599713213} : DHCPNameServer = 10.143.147.147 10.143.147.148
TCP: Interfaces\{CE6CD258-7A80-43FE-8476-295D416CA8B2} : DHCPNameServer = 10.143.147.147 10.143.147.148
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\45548435F5732323341433 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\74271697E65647 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\77962756C6563737 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\8445340205F627471626C6560284F6473707F647 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\E45445745414253323 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{D9326B2B-8AAF-4EE5-972D-FBF81226663C}\E4564734F6D6D60275962756C65637370273337373 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\elle\appdata\roaming\mozilla\firefox\profiles\g0of1u6p.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_77.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_13_0_0_182.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2014-3-27 150296]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2014-3-27 238872]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2014-3-31 108312]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2014-3-27 28440]
R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2014-1-21 18624]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2014-3-27 123160]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2014-4-1 199448]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2014-3-27 22296]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2014-3-27 193304]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2014-3-31 211224]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-10-6 37664]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 176128]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2014-4-1 3655184]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2014-3-27 291912]
R2 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files\seagate\seagate dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-10-18 16000]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2009-7-3 9216]
R2 Vodafone Mobile Broadband QuickStart;Vodafone Mobile Broadband QuickStart Service;c:\programdata\mobilebroadbandquickstartservice\VMBQuickStartService.exe [2011-12-21 229216]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2010-7-29 110592]
R2 WDFME;WD File Management Engine;c:\program files\western digital\wd smartware\front parlor\wdfme\WDFME.exe [2010-7-29 952832]
R2 WDSC;WD File Management Shadow Engine;c:\program files\western digital\wd smartware\front parlor\WDSC.exe [2010-7-29 483840]
R2 WMCoreService;Mobile Broadband Service;c:\program files\dell\dell wwan\wmcore\mini_wmcore.exe servicemode --> c:\program files\dell\dell wwan\wmcore\mini_WMCore.exe servicemode [?]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys [2014-4-12 30976]
R3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2009-7-14 229888]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-11 4231168]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2012-7-27 29472]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2012-1-6 112128]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2011-11-12 19456]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2012-1-6 102912]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\ieetwcollector.exe [2014-2-13 108032]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-8-2 18432]
S3 PCDSRVC{5B8A2B68-04D6B966-06020200}_0;PCDSRVC{5B8A2B68-04D6B966-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\my dell\pcdsrvc.pkms [2013-10-29 22640]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2012-1-7 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-1-6 1343400]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]
.
=============== Created Last 30 ================
.
2014-04-12 01:39:17 388096 ----a-r- c:\users\elle\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2014-04-12 01:39:17 -------- d-----w- c:\program files\Trend Micro
2014-04-12 01:33:02 30976 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
2014-04-12 01:20:47 -------- d-----w- c:\program files\HitmanPro
2014-04-12 01:19:14 -------- d-----w- c:\programdata\HitmanPro
2014-04-12 00:04:30 -------- d-sh--w- C:\$RECYCLE.BIN
2014-04-11 23:35:34 98816 ----a-w- c:\windows\sed.exe
2014-04-11 23:35:34 256000 ----a-w- c:\windows\PEV.exe
2014-04-11 23:35:34 208896 ----a-w- c:\windows\MBR.exe
2014-04-11 23:14:05 -------- d-----w- c:\windows\ERUNT
2014-04-11 22:39:10 5777288 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2014-04-11 12:00:15 185344 ----a-w- c:\windows\system32\wwansvc.dll
2014-04-11 12:00:13 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-04-11 12:00:08 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-04-11 12:00:05 381440 ----a-w- c:\windows\system32\wer.dll
2014-04-11 11:48:31 1212352 ----a-w- c:\windows\system32\drivers\ntfs.sys
2014-04-11 11:48:19 27072 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2014-04-11 11:48:19 234432 ----a-w- c:\windows\system32\drivers\msiscsi.sys
2014-04-11 11:48:19 149440 ----a-w- c:\windows\system32\drivers\storport.sys
2014-04-11 11:48:18 2048 ----a-w- c:\windows\system32\iologmsg.dll
2014-04-01 11:07:04 199448 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2014-03-31 06:11:58 211224 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2014-03-27 12:15:18 193304 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2014-03-27 12:14:40 123160 ----a-w- c:\windows\system32\drivers\avgdiskx.sys
2014-03-27 12:04:22 150296 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2014-03-27 12:04:02 238872 ----a-w- c:\windows\system32\drivers\avglogx.sys
2014-03-27 12:03:22 28440 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2014-03-27 12:03:20 22296 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2014-03-20 03:33:56 -------- d-----w- c:\programdata\ProductData
2014-03-20 03:33:53 -------- d-----w- c:\programdata\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D}
.
==================== Find3M  ====================
.
2014-04-12 00:36:57 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-04-12 00:36:57 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-06 10:20:26 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-02-06 10:19:55 4096 ----a-w- c:\windows\system32\ieetwcollectorres.dll
2014-02-06 10:01:36 61952 ----a-w- c:\windows\system32\iesetup.dll
2014-02-06 10:00:46 51200 ----a-w- c:\windows\system32\ieetwproxystub.dll
2014-02-06 09:47:22 112128 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-06 09:47:18 108032 ----a-w- c:\windows\system32\ieetwcollector.exe
2014-02-06 09:46:27 553472 ----a-w- c:\windows\system32\jscript9diag.dll
2014-02-06 09:25:36 4244480 ----a-w- c:\windows\system32\jscript9.dll
2014-02-06 09:09:30 1964032 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-06 08:41:35 1820160 ----a-w- c:\windows\system32\wininet.dll
2014-01-17 05:24:12 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2014-01-17 05:24:12 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
============= FINISH: 13:20:10.78 ===============
 



#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:02:23 PM

Posted 12 April 2014 - 05:57 PM


Hello ElleBelleAus

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 ElleBelleAus

ElleBelleAus
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Posted 12 April 2014 - 06:23 PM

Hi Gringo - and thanks for your assistance.

 

A quick update first - after posting yesterday, I updated firefox to the latest version and reset both firefox and IE to default settings.  I am now able to access the google homepage and search etc.

 

In my opinion, things are still a little slow, but my major issue now is the fact I have downloaded and run soooooo many anti malware programs, I obviously want to do a clean out of what I no longer need.  I've always had Malware bytes and CCleaner and wish to continue to have them.

 

Here is the log from adwcleaner and I will now go run Junkware.

 

# AdwCleaner v3.023 - Report created 13/04/2014 at 09:12:08
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (32 bits)
# Username : Elle - ELLE-PC
# Running from : C:\Users\Elle\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521

-\\ Mozilla Firefox v28.0 (en-US)

[ File : C:\Users\Elle\AppData\Roaming\Mozilla\Firefox\Profiles\o8aejx4l.default-1397292202040\prefs.js ]

*************************

AdwCleaner[R0].txt - [5542 octets] - [14/02/2014 20:06:15]
AdwCleaner[R1].txt - [1270 octets] - [12/04/2014 09:02:16]
AdwCleaner[R2].txt - [1023 octets] - [13/04/2014 09:11:05]
AdwCleaner[S0].txt - [5743 octets] - [14/02/2014 20:08:33]
AdwCleaner[S1].txt - [1345 octets] - [12/04/2014 09:03:28]
AdwCleaner[S2].txt - [946 octets] - [13/04/2014 09:12:08]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1005 octets] ##########



#5 ElleBelleAus

ElleBelleAus
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Posted 12 April 2014 - 06:45 PM

Here is log from Junkware Removal - one thing though, when it checked the modules, it said a bad module was detected and a reboot was required to remove module.  SO I said yes to reboot but when the black command screen came back up after rebooting, it was blank and nothing happened.  So I closed the window and ran Junkware again, this time choosing no to the reboot.  It then ran to completion, but this bad module hasn't been removed.  Advice?

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x86
Ran by Elle on Sun 13/04/2014 at  9:30:47.75
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

 

~~~ Folders

 

~~~ FireFox

Emptied folder: C:\Users\Elle\AppData\Roaming\mozilla\firefox\profiles\o8aejx4l.default-1397292202040\minidumps [1 files]

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 13/04/2014 at  9:34:13.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 April 2014 - 06:51 PM


Hello ElleBelleAus

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 ElleBelleAus

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Posted 12 April 2014 - 07:46 PM

Wow - that took a really long time to run, probably 3 times longer than it took when I ran it yesterday.  Apart from that running really slowly, I am not noticing anything out of the ordinary with the computer in general.

 

ComboFix 14-04-12.01 - Elle 13/04/2014  10:12:26.3.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.3037.1500 [GMT 10:00]
Running from: c:\users\Elle\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-03-13 to 2014-04-13  )))))))))))))))))))))))))))))))
.
.
2014-04-13 00:38 . 2014-04-13 00:38 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-04-13 00:38 . 2014-04-13 00:38 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2014-04-12 09:29 . 2014-03-31 00:13 2724864 ----a-w- c:\windows\system32\mshtml.tlb
2014-04-12 08:41 . 2014-03-15 08:41 46704 ----a-w- c:\program files\Mozilla Firefox\browser\components\browsercomps.dll
2014-04-12 08:41 . 2014-03-15 08:40 93808 ----a-w- c:\program files\Mozilla Firefox\webapprt-stub.exe
2014-04-12 08:41 . 2014-03-15 08:40 170960 ----a-w- c:\program files\Mozilla Firefox\webapp-uninstaller.exe
2014-04-12 08:41 . 2014-03-15 08:40 28272 ----a-w- c:\program files\Mozilla Firefox\plugin-hang-ui.exe
2014-04-12 08:41 . 2010-03-18 16:15 770384 ----a-w- c:\program files\Mozilla Firefox\msvcr100.dll
2014-04-12 08:41 . 2010-03-18 16:15 421200 ----a-w- c:\program files\Mozilla Firefox\msvcp100.dll
2014-04-12 08:41 . 2014-03-15 08:40 75376 ----a-w- c:\program files\Mozilla Firefox\breakpadinjector.dll
2014-04-12 07:47 . 2014-04-13 00:05 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2014-04-12 07:47 . 2014-04-13 00:06 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2014-04-12 01:39 . 2014-04-12 01:39 388096 ----a-r- c:\users\Elle\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2014-04-12 01:39 . 2014-04-12 01:39 -------- d-----w- c:\program files\Trend Micro
2014-04-12 01:33 . 2014-04-12 01:33 30976 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
2014-04-12 01:20 . 2014-04-12 01:20 -------- d-----w- c:\program files\HitmanPro
2014-04-12 01:19 . 2014-04-12 01:31 -------- d-----w- c:\programdata\HitmanPro
2014-04-11 23:14 . 2014-04-11 23:14 -------- d-----w- c:\windows\ERUNT
2014-04-11 22:39 . 2014-04-11 22:39 5777288 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2014-04-11 12:00 . 2014-01-28 02:07 185344 ----a-w- c:\windows\system32\wwansvc.dll
2014-04-11 12:00 . 2014-02-07 01:07 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-04-11 12:00 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-04-11 12:00 . 2014-01-29 02:06 381440 ----a-w- c:\windows\system32\wer.dll
2014-04-11 11:48 . 2014-01-24 02:18 1212352 ----a-w- c:\windows\system32\drivers\ntfs.sys
2014-04-11 11:48 . 2014-02-04 02:07 149440 ----a-w- c:\windows\system32\drivers\storport.sys
2014-04-11 11:48 . 2014-02-04 02:07 234432 ----a-w- c:\windows\system32\drivers\msiscsi.sys
2014-04-11 11:48 . 2014-02-04 02:07 27072 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2014-04-11 11:48 . 2014-02-04 02:00 2048 ----a-w- c:\windows\system32\iologmsg.dll
2014-04-01 11:07 . 2014-04-01 11:07 199448 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2014-03-31 06:11 . 2014-03-31 06:11 211224 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2014-03-31 06:11 . 2014-03-31 06:11 108312 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2014-03-27 12:15 . 2014-03-27 12:15 193304 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2014-03-27 12:14 . 2014-03-27 12:14 123160 ----a-w- c:\windows\system32\drivers\avgdiskx.sys
2014-03-27 12:04 . 2014-03-27 12:04 150296 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2014-03-27 12:04 . 2014-03-27 12:04 238872 ----a-w- c:\windows\system32\drivers\avglogx.sys
2014-03-27 12:03 . 2014-03-27 12:03 28440 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2014-03-27 12:03 . 2014-03-27 12:03 22296 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2014-03-20 03:33 . 2014-03-20 03:33 -------- d-----w- c:\programdata\ProductData
2014-03-20 03:33 . 2014-03-20 03:33 -------- d-----w- c:\programdata\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D}
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-04-12 12:47 . 2012-05-09 06:37 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-04-12 12:47 . 2012-01-07 22:00 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-17 05:24 . 2014-01-17 05:24 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2014-01-17 05:24 . 2014-01-17 05:24 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"Uploader"="c:\program files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe" [2013-10-18 122984]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2014-02-10 20922016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MobileConnect"="c:\program files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe" [2009-07-03 2328576]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"FPCCSMiddleware"="c:\program files\Fisher-Price\Computer Cool School\FPCCSMiddleware.exe" [2008-10-09 538432]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2014-01-22 106496]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-12 43848]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2014-04-06 5180432]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"Syncios device service"="c:\program files\Syncios\SynciosDeviceService.exe" [2013-11-15 723456]
"DBAgent"="c:\program files\Seagate\Seagate Dashboard 2.0\DBAgent.exe" [2013-10-18 1517128]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-02-20 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-7-1 795936]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-7-29 4456448]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0???????????\0SmartDefragBootTime.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2014-04-01 3655184]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-10-22 172192]
R2 Vodafone Mobile Broadband QuickStart;Vodafone Mobile Broadband QuickStart Service;c:\programdata\MobileBroadbandQuickStartService\VMBQuickStartService.exe [2011-12-21 229216]
R2 WMCoreService;Mobile Broadband Service;c:\program files\Dell\Dell WWAN\WMCore\mini_WMCore.exe servicemode [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-07-02 29472]
R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [2009-06-29 112128]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [2011-11-12 19456]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys [2014-04-12 30976]
R3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\DRIVERS\ewusbfake.sys [2009-06-29 102912]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-03-01 108032]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl.sys [2011-08-02 18432]
R3 PCDSRVC{5B8A2B68-04D6B966-06020200}_0;PCDSRVC{5B8A2B68-04D6B966-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\my dell\pcdsrvc.pkms [2013-10-28 22640]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-01-06 1343400]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2009-02-13 11520]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2014-03-27 150296]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2014-03-27 238872]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2014-03-27 28440]
S0 SmartDefragDriver;SmartDefragDriver;c:\windows\System32\Drivers\SmartDefragDriver.sys [2013-12-23 18624]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2014-03-27 123160]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2014-04-01 199448]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2014-03-27 22296]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2014-03-27 193304]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2014-03-31 211224]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-11-16 37664]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-08-17 176128]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2014-03-27 291912]
S2 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-10-18 16000]
S2 VMCService;Vodafone Mobile Connect Service;c:\program files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe [2009-07-03 9216]
S2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-07-29 110592]
S2 WDFME;WD File Management Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2010-07-29 952832]
S2 WDSC;WD File Management Shadow Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2010-07-29 483840]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2009-07-13 229888]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-04-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-09 12:47]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = localhost:8080
uSearchURL,(Default) = hxxp://au.search.yahoo.com/search?fr=mcafee&p=%s%s
Trusted Zone: dell.com
Trusted Zone: ticketpro.com.au\www
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Elle\AppData\Roaming\Mozilla\Firefox\Profiles\o8aejx4l.default-1397292202040\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCDSRVC{5B8A2B68-04D6B966-06020200}_0]
"ImagePath"="\??\c:\program files\my dell\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(5360)
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
.
Completion time: 2014-04-13  10:40:05
ComboFix-quarantined-files.txt  2014-04-13 00:40
ComboFix2.txt  2014-04-12 00:05
ComboFix3.txt  2014-04-11 23:47
.
Pre-Run: 264,314,290,176 bytes free
Post-Run: 264,243,904,512 bytes free
.
- - End Of File - - E0242D47F907F746A7C7EDF60B4CCED5
A36C5E4F47E84449FF07ED3517B43A31
 



#8 ElleBelleAus

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Posted 12 April 2014 - 09:07 PM

Yesterday when I reset IE and Firefox, I was able to get to both yahoo and google, I can still get to google. but unable to get to yahoo again today...



#9 ElleBelleAus

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Posted 12 April 2014 - 09:32 PM

Now links from my email will not open



#10 ElleBelleAus

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Posted 12 April 2014 - 09:47 PM

Iv been turning off my firewall to do all these malware scans, am I supposed to do that or am I opening myself up to more problems?

#11 ElleBelleAus

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Posted 13 April 2014 - 12:47 AM

It only seems to be IE this time that is affected. I can access google from Firefox but not IE.
Iv updated to IE11 and reset to default. I ran another avg scan which picked up 17 tracking cookies.

#12 gringo_pr

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Posted 13 April 2014 - 07:30 AM


Hello ElleBelleAus




Then I want you to do the following
  • Start Internet Explorer.
  • click on "safety"
  • click on "Delete Browsing History"
  • make sure all boxes are checked
  • click on "Delete"
  • click on "Tools",
  • click "Internet Options".
  • On the "Advanced" tab, click "Reset"
  • put a check mark next to "Delete Personal Settings"
  • click "Reset" to confirm
  • when complete click the "Close" button
  • restart IE
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 ElleBelleAus

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Posted 13 April 2014 - 07:19 PM

Hi Gringo - ok I did as you said in IE - it is now working properly, can access google and links will now open from my email, but loading of webpages seems slow.

Thanks,

Elle



#14 gringo_pr

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Posted 13 April 2014 - 08:58 PM


Hello ElleBelleAus

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 ElleBelleAus

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Posted 13 April 2014 - 09:53 PM

hi Gringo

 

since running the script in Combofix links will now not open from my email again, it just opens a blank page when I click on a link and I cannot access google or yahoo again.

 

ComboFix 14-04-12.01 - Elle 14/04/2014  12:35:45.4.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.61.1033.18.3037.1750 [GMT 10:00]
Running from: c:\users\Elle\Desktop\ComboFix.exe
Command switches used :: c:\users\Elle\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-03-14 to 2014-04-14  )))))))))))))))))))))))))))))))
.
.
2014-04-14 02:44 . 2014-04-14 02:44 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-04-14 02:44 . 2014-04-14 02:44 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2014-04-13 06:16 . 2014-04-13 06:16 -------- d-sh--w- c:\users\Elle\AppData\Local\EmieUserList
2014-04-13 06:16 . 2014-04-13 06:16 -------- d-sh--w- c:\users\Elle\AppData\Local\EmieSiteList
2014-04-13 05:30 . 2012-08-23 14:44 14848 ----a-w- c:\windows\system32\drivers\rdpvideominiport.sys
2014-04-13 05:30 . 2012-08-23 13:52 12800 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2014-04-13 05:30 . 2012-08-23 14:48 221184 ----a-w- c:\windows\system32\rdpudd.dll
2014-04-13 05:30 . 2012-08-23 11:12 192000 ----a-w- c:\windows\system32\rdpendp_winip.dll
2014-04-13 05:30 . 2012-08-23 10:08 2739712 ----a-w- c:\windows\system32\rdpcorets.dll
2014-04-13 05:29 . 2013-10-01 23:45 32256 ----a-w- c:\windows\system32\TsUsbGDCoInstaller.dll
2014-04-13 05:29 . 2013-10-02 00:32 12800 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyControl.exe
2014-04-13 05:29 . 2013-10-02 00:42 49152 ----a-w- c:\windows\system32\drivers\TsUsbFlt.sys
2014-04-13 05:29 . 2013-10-02 00:30 14336 ----a-w- c:\windows\system32\TsUsbRedirectionGroupPolicyExtension.dll
2014-04-13 05:29 . 2013-10-02 00:14 50176 ----a-w- c:\windows\system32\MsRdpWebAccess.dll
2014-04-13 05:29 . 2013-10-02 00:14 17920 ----a-w- c:\windows\system32\wksprtPS.dll
2014-04-13 05:29 . 2013-10-01 23:58 53248 ----a-w- c:\windows\system32\tsgqec.dll
2014-04-13 05:29 . 2013-10-01 23:08 855552 ----a-w- c:\windows\system32\rdvidcrl.dll
2014-04-13 05:29 . 2013-10-01 23:00 76288 ----a-w- c:\windows\system32\TSWbPrxy.exe
2014-04-13 05:29 . 2013-10-01 22:53 350208 ----a-w- c:\windows\system32\wksprt.exe
2014-04-13 05:29 . 2013-10-01 22:34 1068544 ----a-w- c:\windows\system32\mstsc.exe
2014-04-13 05:29 . 2013-10-01 20:55 5698048 ----a-w- c:\windows\system32\mstscax.dll
2014-04-13 05:27 . 2014-03-06 07:46 4254720 ----a-w- c:\windows\system32\jscript9.dll
2014-04-13 05:26 . 2013-09-25 01:57 792576 ----a-w- c:\windows\system32\TSWorkspace.dll
2014-04-13 05:26 . 2012-05-04 09:59 514560 ----a-w- c:\windows\system32\qdvd.dll
2014-04-13 05:17 . 2014-04-13 05:17 -------- d--h--w- c:\windows\msdownld.tmp
2014-04-12 08:41 . 2014-03-15 08:41 46704 ----a-w- c:\program files\Mozilla Firefox\browser\components\browsercomps.dll
2014-04-12 08:41 . 2014-03-15 08:40 93808 ----a-w- c:\program files\Mozilla Firefox\webapprt-stub.exe
2014-04-12 08:41 . 2014-03-15 08:40 170960 ----a-w- c:\program files\Mozilla Firefox\webapp-uninstaller.exe
2014-04-12 08:41 . 2014-03-15 08:40 28272 ----a-w- c:\program files\Mozilla Firefox\plugin-hang-ui.exe
2014-04-12 08:41 . 2010-03-18 16:15 770384 ----a-w- c:\program files\Mozilla Firefox\msvcr100.dll
2014-04-12 08:41 . 2010-03-18 16:15 421200 ----a-w- c:\program files\Mozilla Firefox\msvcp100.dll
2014-04-12 08:41 . 2014-03-15 08:40 75376 ----a-w- c:\program files\Mozilla Firefox\breakpadinjector.dll
2014-04-12 07:47 . 2014-04-13 00:05 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2014-04-12 07:47 . 2014-04-13 00:06 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2014-04-12 01:39 . 2014-04-12 01:39 388096 ----a-r- c:\users\Elle\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2014-04-12 01:39 . 2014-04-12 01:39 -------- d-----w- c:\program files\Trend Micro
2014-04-12 01:33 . 2014-04-12 01:33 30976 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
2014-04-12 01:20 . 2014-04-12 01:20 -------- d-----w- c:\program files\HitmanPro
2014-04-12 01:19 . 2014-04-12 01:31 -------- d-----w- c:\programdata\HitmanPro
2014-04-11 23:14 . 2014-04-11 23:14 -------- d-----w- c:\windows\ERUNT
2014-04-11 22:39 . 2014-04-11 22:39 5777288 ----a-w- c:\windows\system32\FlashPlayerInstaller.exe
2014-04-11 21:15 . 2014-02-04 02:04 509440 ----a-w- c:\windows\system32\qedit.dll
2014-04-11 12:00 . 2014-01-28 02:07 185344 ----a-w- c:\windows\system32\wwansvc.dll
2014-04-11 12:00 . 2014-02-07 01:07 2349056 ----a-w- c:\windows\system32\win32k.sys
2014-04-11 12:00 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-04-11 12:00 . 2014-01-29 02:06 381440 ----a-w- c:\windows\system32\wer.dll
2014-04-11 11:48 . 2014-01-24 02:18 1212352 ----a-w- c:\windows\system32\drivers\ntfs.sys
2014-04-11 11:48 . 2014-02-04 02:07 149440 ----a-w- c:\windows\system32\drivers\storport.sys
2014-04-11 11:48 . 2014-02-04 02:07 234432 ----a-w- c:\windows\system32\drivers\msiscsi.sys
2014-04-11 11:48 . 2014-02-04 02:07 27072 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2014-04-11 11:48 . 2014-02-04 02:00 2048 ----a-w- c:\windows\system32\iologmsg.dll
2014-04-01 11:07 . 2014-04-01 11:07 199448 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2014-03-31 06:11 . 2014-03-31 06:11 211224 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2014-03-31 06:11 . 2014-03-31 06:11 108312 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2014-03-27 12:15 . 2014-03-27 12:15 193304 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2014-03-27 12:14 . 2014-03-27 12:14 123160 ----a-w- c:\windows\system32\drivers\avgdiskx.sys
2014-03-27 12:04 . 2014-03-27 12:04 150296 ----a-w- c:\windows\system32\drivers\avgidshx.sys
2014-03-27 12:04 . 2014-03-27 12:04 238872 ----a-w- c:\windows\system32\drivers\avglogx.sys
2014-03-27 12:03 . 2014-03-27 12:03 28440 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2014-03-27 12:03 . 2014-03-27 12:03 22296 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
2014-03-20 03:33 . 2014-03-20 03:33 -------- d-----w- c:\programdata\ProductData
2014-03-20 03:33 . 2014-03-20 03:33 -------- d-----w- c:\programdata\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D}
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-04-12 12:47 . 2012-05-09 06:37 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-04-12 12:47 . 2012-01-07 22:00 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-17 05:24 . 2014-01-17 05:24 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2014-01-17 05:24 . 2014-01-17 05:24 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1174016]
"Uploader"="c:\program files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe" [2013-10-18 122984]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2014-02-10 20922016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MobileConnect"="c:\program files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe" [2009-07-03 2328576]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"FPCCSMiddleware"="c:\program files\Fisher-Price\Computer Cool School\FPCCSMiddleware.exe" [2008-10-09 538432]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2014-01-22 106496]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-12 43848]
"AVG_UI"="c:\program files\AVG\AVG2014\avgui.exe" [2014-04-06 5180432]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-26 30040]
"Syncios device service"="c:\program files\Syncios\SynciosDeviceService.exe" [2013-11-15 723456]
"DBAgent"="c:\program files\Seagate\Seagate Dashboard 2.0\DBAgent.exe" [2013-10-18 1517128]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-02-20 152392]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-7-1 795936]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-7-29 4456448]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ    autocheck autochk *\0???????????\0SmartDefragBootTime.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro37CrusaderBoot]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2014\avgidsagent.exe [2014-04-01 3655184]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [2013-10-22 172192]
R2 Vodafone Mobile Broadband QuickStart;Vodafone Mobile Broadband QuickStart Service;c:\programdata\MobileBroadbandQuickStartService\VMBQuickStartService.exe [2011-12-21 229216]
R2 WMCoreService;Mobile Broadband Service;c:\program files\Dell\Dell WWAN\WMCore\mini_WMCore.exe servicemode [x]
R3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys [2009-07-02 29472]
R3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\DRIVERS\ewusbnet.sys [2009-06-29 112128]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [2011-11-12 19456]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys [2014-04-12 30976]
R3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\DRIVERS\ewusbfake.sys [2009-06-29 102912]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-03-06 108032]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl.sys [2011-08-02 18432]
R3 PCDSRVC{5B8A2B68-04D6B966-06020200}_0;PCDSRVC{5B8A2B68-04D6B966-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\my dell\pcdsrvc.pkms [2013-10-28 22640]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2013-10-02 49152]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2012-01-06 1343400]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2009-02-13 11520]
S0 AVGIDSHX;AVGIDSHX;c:\windows\system32\DRIVERS\avgidshx.sys [2014-03-27 150296]
S0 Avglogx;AVG Logging Driver;c:\windows\system32\DRIVERS\avglogx.sys [2014-03-27 238872]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2014-03-27 28440]
S0 SmartDefragDriver;SmartDefragDriver;c:\windows\System32\Drivers\SmartDefragDriver.sys [2013-12-23 18624]
S1 Avgdiskx;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiskx.sys [2014-03-27 123160]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdriverx.sys [2014-04-01 199448]
S1 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\avgidsshimx.sys [2014-03-27 22296]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2014-03-27 193304]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2014-03-31 211224]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-11-16 37664]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-08-17 176128]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2014\avgwdsvc.exe [2014-03-27 291912]
S2 Seagate Dashboard Services;Seagate Dashboard Services;c:\program files\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-10-18 16000]
S2 VMCService;Vodafone Mobile Connect Service;c:\program files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe [2009-07-03 9216]
S2 WDDMService;WD SmartWare Drive Manager;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-07-29 110592]
S2 WDFME;WD File Management Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2010-07-29 952832]
S2 WDSC;WD File Management Shadow Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2010-07-29 483840]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2009-07-13 229888]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-04-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-09 12:47]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = localhost:8080
uSearchURL,(Default) = hxxp://au.search.yahoo.com/search?fr=mcafee&p=%s%s
Trusted Zone: dell.com
Trusted Zone: ticketpro.com.au\www
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Elle\AppData\Roaming\Mozilla\Firefox\Profiles\o8aejx4l.default-1397292202040\
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCDSRVC{5B8A2B68-04D6B966-06020200}_0]
"ImagePath"="\??\c:\program files\my dell\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3996)
c:\program files\WIDCOMM\Bluetooth Software\btmmhook.dll
.
Completion time: 2014-04-14  12:46:14
ComboFix-quarantined-files.txt  2014-04-14 02:46
ComboFix2.txt  2014-04-13 00:40
ComboFix3.txt  2014-04-12 00:05
ComboFix4.txt  2014-04-11 23:47
.
Pre-Run: 265,925,160,960 bytes free
Post-Run: 265,613,709,312 bytes free
.
- - End Of File - - 9952332FBEBC1505BBD3C7423E9D79B7
A36C5E4F47E84449FF07ED3517B43A31
 






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