Split from http://www.bleepingcomputer.com/forums/t/529857/reformat-c-drive;-windows-7-machine/ - Hamluis.
Hello, new here I've been enjoying the posts!
I am trying to reformat my hard drive and the option is not available in advanced recovery options.
The system is: Dell, XPS 9000, 12GB memory, I7 at 2.67, 1GB graphics card accellarator, about 692GB hard drive. And some other bells and whistles. OS windows 7 ultimate. It's a Dell. System and is slow and restarts itself and freezes all the time.
So I reinstalled Win7 (I have the disk) and it just created another partion, no option to format the drive. So I went to dell website and looked up how to do it: http://windows.microsoft.com/en-us/windows7/choosing-an-advanced-recovery-method
So clicked on advanced recovery options and there is no Dell Tools or Dell Factory Restore option. I've tried selecting reinstall but that doesn't let you wipe the drive and start over. I wonder why Dell would say that and then you can't find it so you call them and they "find it", reset your drive and charge you $129. I've been there before.
Also can not install avgfree2014, after I dl it from cnet. says file not found and I've been to their website and ran the reset access program.
I just want to reformat and move on, any suggestions?? Thanks for your help! I'm a little clueless on how all these programs work and why Dell says do this and you can't.
Good morning, afternoon or evening to all
Edited by hamluis, 11 April 2014 - 06:56 PM.
PM sent new OP - Hamluis.