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Monitors going black, computer still on?


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#1 chadalacgrilz

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Posted 11 April 2014 - 06:16 PM

So recently i've been having a rather odd problem with my computer. My computers monitors will randomly turn black, the audio will start repeating, mouse/keyboard lose power for a few second, and then the audio stops. My lights on my mouse and keyboard come back on after that but my screens will stay black. I have to hold down the power button and restart my computer whenever it happens.

 

WHEN IT HAPPENS:

I've actually found a way to partially prevent the problem from occuring. I noticed that it only happens while multitasking(Playing a game and using internet browser). As long as I am only browsing the web, or ONLY playing a game it has never happened to me. But as soon as both are open at once it happens within minutes. Most the times it has happened I had these applications open: Google Chrome, World of Warcraft, Raidcall, and sometimes skype. I also tried using Firefox to see if it was possibly a problem with the browser but it still happens. I've also had it happen while playing League of Legends.

 

SPECS:

CPU: AMD FX-4100

GPU: Sapphire Radeon HD 6850

PSU: EVGA 600W Bronze 80+ Cert.

MOBO: Gigabyte GA-78LMT-S2P

I also have the Cooler Master Vortex Plus.

 

I had asked this on another forum before and got some advice with what to do and none of it has worked. The only thing I can think of is something wrong with my OS or possibly my MOBO. my graphics card was is also only a few months old since I sent my other one in and got it replaced.

 

Thank you anyone who trys to help, I really appreciate it!



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#2 hamluis

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Posted 11 April 2014 - 07:01 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 chadalacgrilz

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Posted 11 April 2014 - 07:25 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Chad (administrator) on 11-04-2014 at 19:23:29
Running from "C:\Users\Chad\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/11/2014 05:51:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2014 04:52:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonCreateFile failed w/err 0x00000002

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonCreateFile failed w/err 0x00000002

Error: (04/11/2014 04:51:29 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:29 PM) (Source: RzOvlMon) (User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002


System errors:
=============
Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2

Error: (04/11/2014 05:50:19 PM) (Source: Service Control Manager) (User: )
Description: The WinPcap Packet Driver (NPF) service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (04/11/2014 05:51:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2014 04:52:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002

Error: (04/11/2014 04:51:39 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonCreateFile failed w/err 0x00000002

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002

Error: (04/11/2014 04:51:34 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonCreateFile failed w/err 0x00000002

Error: (04/11/2014 04:51:29 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonChecking failure, wait for 5sec for the next try failed w/err 0x00000003

Error: (04/11/2014 04:51:29 PM) (Source: RzOvlMon)(User: )
Description: RzOvlMonCheckRzFilterLoad failed w/err 0x00000002


=========================== Installed Programs ============================

µTorrent (Version: 3.3.1.30017)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Download Assistant (Version: 1.2.2)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.05) (Version: 11.0.05)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
AMD Accelerated Video Transcoding (Version: 13.20.100.31206)
AMD Catalyst Control Center (Version: 2013.1206.1603.28764)
AMD Catalyst Install Manager (Version: 8.0.915.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Fuel (Version: 2013.1206.1603.28764)
AMD Media Foundation Decoders (Version: 1.0.81206.1620)
AMD System Monitor (Version: 1.0.9)
AMD Wireless Display v3.0 (Version: 1.0.0.10)
AMD Wireless Display v3.0 (Version: 1.0.0.14)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
applicationupdater
Arc (Version: 1.0.0.9668)
Armagetron Advanced 0.2.8.3.2 (Version: 0.2.8.3.2)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.7)
Battle.net
Battlefield 4™ (Version: 1.0.0.1)
Battlelog Web Plugins (Version: 2.3.2)
bl (Version: 1.0.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2013.1206.1603.28764)
Catalyst Control Center InstallProxy (Version: 2013.1206.1603.28764)
Catalyst Control Center Localization All (Version: 2013.1206.1603.28764)
CCC Help Chinese Standard (Version: 2013.1206.1602.28764)
CCC Help Chinese Traditional (Version: 2013.1206.1602.28764)
CCC Help Czech (Version: 2013.1206.1602.28764)
CCC Help Danish (Version: 2013.1206.1602.28764)
CCC Help Dutch (Version: 2013.1206.1602.28764)
CCC Help English (Version: 2013.1206.1602.28764)
CCC Help Finnish (Version: 2013.1206.1602.28764)
CCC Help French (Version: 2013.1206.1602.28764)
CCC Help German (Version: 2013.1206.1602.28764)
CCC Help Greek (Version: 2013.1206.1602.28764)
CCC Help Hungarian (Version: 2013.1206.1602.28764)
CCC Help Italian (Version: 2013.1206.1602.28764)
CCC Help Japanese (Version: 2013.1206.1602.28764)
CCC Help Korean (Version: 2013.1206.1602.28764)
CCC Help Norwegian (Version: 2013.1206.1602.28764)
CCC Help Polish (Version: 2013.1206.1602.28764)
CCC Help Portuguese (Version: 2013.1206.1602.28764)
CCC Help Russian (Version: 2013.1206.1602.28764)
CCC Help Spanish (Version: 2013.1206.1602.28764)
CCC Help Swedish (Version: 2013.1206.1602.28764)
CCC Help Thai (Version: 2013.1206.1602.28764)
CCC Help Turkish (Version: 2013.1206.1602.28764)
ccc-utility64 (Version: 2013.1206.1603.28764)
CPUID HWMonitor 1.24
Curse (Version: 6.0.0.0)
DayZ
Diablo III
Dropbox (Version: 2.4.11)
f.lux
Fraps (remove only)
Freemake Video Downloader (Version: 3.6.2)
Hearthstone
Java 7 Update 51 (Version: 7.0.510)
Java 7 Update 7 (64-bit) (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.8)
League of Legends (Version: 1.3)
Logitech Gaming Software (Version: 8.35.18)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (Version: 12.0.21005.1)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
MSVCRT Redists (Version: 1.0)
Norton Security Suite (Version: 21.2.0.38)
Open Broadcaster Software
Origin (Version: 9.3.11.2762)
osu! (Version: 0.0.0.0)
PCSX2 - Playstation 2 Emulator
PDF Settings CS6 (Version: 11.0)
ph (Version: 1.0.0)
PunkBuster Services (Version: 0.993)
QuickTime (Version: 7.74.80.86)
Razer Core (Version: 1.0.1.61)
Razer Synapse 2.0 (Version: 1.17.22)
Realtek HDMI Audio Driver for ATI (Version: 6.0.1.6409)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
Skype™ 6.11 (Version: 6.11.102)
Speccy (Version: 1.25)
StarCraft II
Steam
TeamViewer 9 (Version: 9.0.26297)
Unity Web Player (Version: )
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual C++ 2008 Runtime (x64) (Version: 1.0.1)
VLC media player 2.0.7 (Version: 2.0.7)
WinRAR 4.20 (32-bit) (Version: 4.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8173.55 MB
Available physical RAM: 5314.58 MB
Total Pagefile: 16345.29 MB
Available Pagefile: 13076.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3962.16 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:81.79 GB) NTFS
2 Drive d: () (Fixed) (Total:931.5 GB) (Free:406.85 GB) NTFS

========================= Users: ========================================

User accounts for \\CHAD-PC

Administrator            ASPNET                   Chad                     
Guest                    


**** End of log ****
 

 

http://speccy.piriform.com/results/eBRinysQEkiS3oMWJRQPz0r



#4 hamluis

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Posted 12 April 2014 - 11:30 AM

I'd uninstall all Razer hardware/software and see if problem continues.

 

Louis



#5 chadalacgrilz

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Posted 12 April 2014 - 02:06 PM

Just tried that out. Got into a game to test it out and it still happened.



#6 technonymous

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Posted 13 April 2014 - 07:35 AM

It's probably that usb capture card. Winpcap try uninstalling that.



#7 chadalacgrilz

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Posted 13 April 2014 - 06:24 PM

It's probably that usb capture card. Winpcap try uninstalling that.

 

 

What? I don't have a USB capture card or Winpcap.



#8 technonymous

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Posted 13 April 2014 - 08:11 PM

WinPcap Packet Driver (NPF) I don't know maybe something to do with wireshark.






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