I am so new to windows 8. In the past, lol, when a laptop was having problems, you could start it up, and then hit on of the "f" keys to get to the menue where it would give you the option to do a recovery OR put the machine back to the factory setting how it cam out of the box. How do you do this with windows 8? I have an hp 2000 vision amd with windows 8. thats all it says on the laptop? no other info. no model number?