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Printer IP not seen on network until after pinging


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#1 stantech

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Posted 11 April 2014 - 10:13 AM

I just finished troubleshooting a network with an HP LaserJet 5si printer on the network that went offline.  They were using an Ethernet to parallel port adapter to connect the printer. The first thing I did was run an arp -a and did not see the IP address for the printer.  I then checked all the connections and cables and found nothing.  Just before I decided to get a new Ethernet to parallel adapter I decided to ping the printer IP and to my surprise it pinged.  I then ran another arp -a and it was now there and everything began to work.  I am still suspect of the adapter but not sure why the ping seemed to fix the problem.  I was hoping someone out there could shed some light on this for me.



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#2 Sneakycyber

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Posted 17 April 2014 - 06:37 PM

Could be the adapter going to sleep. I am assuming the computers are unable to print to the printer when it goes "Offline"?


Chad Mockensturm 
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