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Problems caused my kryptik malware?

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#1 candyfloss


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Posted 10 April 2014 - 11:54 PM

While I was sleeping my boyfriend turned on the pc and there was a suspicious pop up (will need to ask him for exact details), and he quickly scanned the pc with ESET. It removed 1Hxv.dlll, a variant of Win32/Kryptik.BZIZ trojan.


I thought this would solve the problem however windows keeps informing me that the security center isn't started or enabled. I read up that to enable it I had to go into services, find the security center and start it however it won't start and comes up with this error:

Error 1068: The dependency service or group failed to start.


I've also read that it could be due to a problem with the windows management instrumentation and when I try to start it, it has the following error:

Error 126: The specified module could not be found.


Is this related to the Kryptik trojan and are remnants of it still on my pc? Is there a way to make sure I don't have any viruses or malware that could be causing this problem? I don't know how to do anything technical on the pc and would be great if someone who could help me solve this problem.


Edit: The pc is running on windows 7.

Edited by candyfloss, 11 April 2014 - 06:16 AM.

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