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Computers unable to see wireless printer


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#1 sjs1978

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Posted 10 April 2014 - 08:51 PM

I have a desktop (running WIndows 8.1) and a MacBook Pro.  Both connect fine over the wireless in my home.  My printer (HP Photosmart c310 series)  also connects fine to the wireless network.  But I can't print anything, none of my devices are able to see the printer. 

Can anyone suggest how I can fix this?



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#2 Kilroy

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Posted 11 April 2014 - 10:15 AM

Sounds like the printer has a different address on the network.  You will probably need to uninstall and reinstall the printer on each computer.  This can be avoided in the future by setting a static IP address on the printer or a reservation on the DHCP provider.



#3 sjs1978

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Posted 14 April 2014 - 09:37 PM

Sounds like the printer has a different address on the network.  You will probably need to uninstall and reinstall the printer on each computer.  This can be avoided in the future by setting a static IP address on the printer or a reservation on the DHCP provider.

 

It's weird though because everything appears to be in the same network, for example my computer IP for the WiFi LAN adaptor 192.168.2.15  and my wireless printer says 192.168.2.14

 

The configuration of my home network is as follows

 

Sagecom router (Bell Connection Hub for Internet, and TV) - everything comes in and out of house from here.

Wireless is disabled on it

 

Router IP = 192.168.2.1

Subnet Mask = 255.255.255.0

IP Range Start = 192.168.2.10 

IP Range End = 192.168.2.254

DHCP Status Enabled

 

Connected to that is a 2Wire Router for the wireless (connected using Ethernet cable to the Sagecom)

Its configuration is

Router IP Address = 192.168.2.2

Subnet Mask = 255.255.255.0

Private network DHCP info

IP Range = 192.168.2.10 - 192.168.2.254

Allocated 2

Remaining 243

Timeout 4320 minutes

 

And MY COMPUTER says this when I type in ipconfig

IPv4 address 192.168.2.15

Subnet Mask 255.255.255.0

Default Gateway = 192.168.2.1


Edited by sjs1978, 14 April 2014 - 09:39 PM.


#4 Kilroy

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Posted 15 April 2014 - 10:00 AM

You should disable DHCP on the wireless router.  I'd also recommend setting the IP on the printer to 192.168.2.9.

 

From another forum I frequent - Using a Wireless Router as an Access Point


Edited by RKilroy, 15 April 2014 - 10:03 AM.





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