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Blue Screen Crash


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#1 Madforit

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Posted 10 April 2014 - 07:43 AM

During the last couple of days when i have been watching streamed videos my system has crashed with a fuzzy kind of screen with random colors on it and if i leave it for about a minute it then goes to a blue screen and does a dump.,

 

Can someone please tell me which dumps i need to post so that we can find what is causing the problem,

 

I am thinking it could be something to do with my graphics card but could also be some kind of infection.

 

I appreciate any help the anyone can give me to try and get to the bottom of this very annoying problem.

 

 

This has also happened on a single occasion when i was just searching the internet for something but only seems to happen now when i am trying to watch films,,It seems to happen after watching for a few minutes and not straight away.

 

My graphics card is a HD 5450 and system is a standard HP a6455.

 

 



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#2 dc3

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Posted 10 April 2014 - 11:34 AM

Boot into Safe Mode with Networking and run it long enough to determine if this is problem persists.  

 

Safe mode loads a minimum of files and drivers.  The graphic driver used in Safe Mode is a native Windows driver, it does not use the drivers install for the GPU.  If the problem doesn't persist this indicates that the problem is with the driver.  If this is the case you will need to uninstall the drivers and go to the GPU's website and download the drivers from there unless you have the CD with the drivers on it.


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#3 Madforit

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Posted 11 April 2014 - 01:41 PM

Strangely it doesn't seem to be doing it today at all and the only change i have made is an update to my flash player, But if you could have a look at my crash dumps I would appreciate it just in case there is something else going on that might need some attention.



#4 dc3

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Posted 11 April 2014 - 01:54 PM

Let's wait and see if there are anymore crashes and then post the dump files.

 

Since the problems are graphics related it wouldn't surprise me if updating the Flash Player would correct this.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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