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Removal of PileFile reminder (computer in safe mode)


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#1 elliemc_27

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Posted 09 April 2014 - 11:32 PM

Hi, so my computer gets stuck on the 'starting windows' screen and only starts up fully in safe mode. Just went into remove programs to see if there were any clues to why and found PileFile reminder installed. Tried to uninstall but was unsuccessful (get this message:'You do not have sufficient access to uninstall pilefile reminder. Please contact your system administrator' I cant take it in to a computer shop until next week so would appreciate any help. Thanks. Ps. I am running Windows 7. Have also tried system restore with no success

Edited by elliemc_27, 09 April 2014 - 11:36 PM.


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#2 noknojon

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Posted 09 April 2014 - 11:59 PM

Hello -

We can try and get you into Normal Mode first, as this would be better, but Safe Mode with Networking will work.

 

First -

Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully (this will also run in Safe Mode)

At most the tool will run for about 2 minutes

Copy / paste the log back here

 

Important: Do not reboot your computer until you complete the next step.

 

 

* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

You will usually find Pile file reminder and Oxy both in the Programs and Features area.

The only method that I have seen fully remove these are with Revo Uninstaller.

Please download and install Revo Uninstaller Free
Note: there is no need to click anything on that page, the download will start automatically

  • Double click Revo Uninstaller to run it
  • From the list of programs double click on the listed program(s), or anything similar, to remove it:
    OXY
    
    PileFile reminder
  • When prompted if you want to uninstall click Yes
  • Be sure the Moderate option is selected then click Next
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next
  • Check the items in bold only on the list then click Delete
    note: you may have to expand some folders by clicking the "+" mark
  • When prompted click on Yes and then on Next
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next

Once done click Finish



#3 elliemc_27

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Posted 10 April 2014 - 12:52 AM

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 04/10/2014 03:44:56 PM in x64 mode. (Safe Mode)
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * COM+ Event System (EventSystem) is not Running.
   Startup Type set to: Automatic
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 04/10/2014 03:48:35 PM
Execution time: 0 hours(s), 3 minute(s), and 39 seconds(s)


#4 elliemc_27

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Posted 10 April 2014 - 01:09 AM

# AdwCleaner v3.023 - Report created 10/04/2014 at 16:02:16
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ellie - ELLIE-PC
# Running from : C:\Users\Ellie\Documents\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\DSearchLink
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\myfree codec
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\myfree codec
Folder Deleted : C:\Program Files (x86)\Vuze
Folder Deleted : C:\Users\Ellie\AppData\Local\Conduit
Folder Deleted : C:\Users\Ellie\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Ellie\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\Ellie\AppData\Roaming\Oxy
File Deleted : C:\END
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Google\Chrome\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ojpijjmpahflnipadmlpgbjmagmjchkk
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\d4d7d0e13dee12
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000001-4FEF-40D3-B3FA-E0531B897F98}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5C3B5DAA-0AFF-4808-90FB-0F2F2D760E36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{64697678-0000-0010-8000-00AA00389B71}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD501041-8EBE-11CE-8183-00AA00577DA2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{93CF54F5-CFAA-4440-B588-8ED0DFAD5C21}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D3BC53E7-0437-4C97-90EE-2CD6FF47FB14}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{045F91B3-695F-423A-98C7-8DE3C47AA020}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{395AFE6E-8308-48DB-89BE-ED5F4AA3D3EC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{43969E3F-3E7C-4911-A8F1-79C6CA6AC731}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{43B390F0-6BA2-45CA-ABF2-5DB0CEE9B49D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{93CF54F5-CFAA-4440-B588-8ED0DFAD5C21}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{94CADA2E-1D3F-419F-8A3D-06C58EDF53C8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E52EB8B-8DD9-4605-AD36-D352BCD482F2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A1440EC3-F0FA-407A-B811-DE6668C06D29}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B9A84AD0-5777-46FD-8B8F-1EBD06750FBC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C1995F88-1C7F-40D7-B0FA-6F107F6308B8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C815E3DA-0823-49B0-9270-D1771D58B317}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D3BC53E7-0437-4C97-90EE-2CD6FF47FB14}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E4A994B0-5550-4680-A4C6-B9470B888069}
Key Deleted : HKCU\Software\BabSolution
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\DataMngr
[#] Key Deleted : HKCU\Software\DataMngr_Toolbar
Key Deleted : HKCU\Software\Delta
Key Deleted : HKCU\Software\Escolade
Key Deleted : HKCU\Software\Myfree Codec
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\Delta
Key Deleted : HKLM\Software\Myfree Codec
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Mozilla Firefox v24.0 (en-US)
 
[ File : C:\Users\Ellie\AppData\Roaming\Mozilla\Firefox\Profiles\po07xu7w.default\prefs.js ]
 
 
-\\ Google Chrome v
 
[ File : C:\Users\Ellie\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [6599 octets] - [10/04/2014 15:55:26]
AdwCleaner[S0].txt - [6214 octets] - [10/04/2014 16:02:16]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6274 octets] ##########


#5 noknojon

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Posted 10 April 2014 - 01:17 AM

Hi -

AdwCleaner got rid of a lot of minor garbage that needed removal.

 

I hoped this part of RKill may have helped = Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Waiting to see if Revo will install and work ...............



#6 elliemc_27

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Posted 10 April 2014 - 01:34 AM

Yes after following your instructions with Revo the PileFile Reminder is no longer in the remove or add files program so I assume it is gone - thank you! Just tried to start my computer in normal mode but it still wouldn't get past 'starting windows' screen though so perhaps PileFile wasn't the issue..

#7 noknojon

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Posted 10 April 2014 - 02:20 AM

PileFile Reminder is just another scam Add On, so you seem to have deeper issues.

Did you also have a program listed as Oxy that you could remove.

 

We will try to have a quick look, if your computer will allow it ..........

Try these programs that should work in Safe Mode with Networking.

 

Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so.

 

 

Please download MiniToolBox to desktop and run it.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Checkmark following boxes:

* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Click Go and Copy / Paste the result. (result.txt)

 

 

After you post them, try this and just see if it will download and run.

 

As a last go, try ESET Online scanner (not sure if this will run)

Please run a free online scan with the ESET Online Scanner

* Please read How To Temporarily Disable Your Anti-virus
* Click on "Run ESET Online Scanner" button.
* Tick the box next to YES, I accept the Terms of Use
* Click Start
* Accept any security warnings from your browser.

* .Under scan settings, check "Scan Archives" and "Remove found threats"
* .Click Advanced settings and select the following:
* Scan potentially unwanted applications
* Scan for potentially unsafe applications
* Enable Anti-Stealth technology

* Click Start
* ESET will then download updates for itself, install itself, and begin scanning your computer.
* Please be patient as this will take quite some time. 2 hours or more can be expected for an infected system. Yours may take more.
* When the scan completes, click on List of found threats
* Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan.
* Include the contents of this report in your next reply.
- Note : If no infections are found, it may not produce a log, so just tell me.



#8 elliemc_27

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Posted 10 April 2014 - 02:38 AM

No, there was no Oxy when I looked in Revo.

 

 Results of screen317's Security Check version 0.99.81  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
 Windows Firewall Enabled!  
Trend Micro Titanium Maximum Security   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 JavaFX 2.1.1    
 Java™ 6 Update 31  
 Java 7 Update 17  
 Java version out of Date! 
 Adobe Flash Player 12.0.0.77  
 Adobe Reader XI  
 Mozilla Firefox 24.0 Firefox out of Date!  
 Google Chrome 33.0.1750.154  
 Google Chrome 34.0.1847.116  
````````Process Check: objlist.exe by Laurent````````  
 Trend Micro Titanium UIFramework Toolbar\chromeextension\NativeMessageHost\ToolbarNativeMsgHost.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 


#9 elliemc_27

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Posted 10 April 2014 - 02:41 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Ellie (administrator) on 10-04-2014 at 17:40:31
Running from "C:\Users\Ellie\Documents\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/10/2014 04:12:17 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\VS Revo Group\Revo Uninstaller\revouninstaller.exe Files (x86)\VS Revo Group\Revo Uninstaller\revouninstaller.exe"; Description = Revo Uninstaller's restore point - PileFile reminder; Error = 0x8007043c).
 
Error: (04/10/2014 01:50:19 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (04/10/2014 00:14:02 PM) (Source: System Restore) (User: )
Description: Failed to initiate System Restore (Installed calibre).
 
Error: (04/10/2014 00:13:26 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x8000ffff.
 
Error: (04/10/2014 11:51:23 AM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: 0x8000ffff.
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7777882
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7777882
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/10/2014 02:55:33 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7767898
 
Error: (04/10/2014 02:55:33 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7767898
 
 
System errors:
=============
Error: (04/10/2014 05:40:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:40:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:40:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:39:49 PM) (Source: DCOM) (User: )
Description: 1068BITS{4991D34B-80A1-4291-83B6-3328366B9097}
 
Error: (04/10/2014 05:39:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:39:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:39:15 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:38:02 PM) (Source: DCOM) (User: )
Description: 1084defragsvc{D20A3293-3341-4AE8-9AAF-8E397CB63C34}
 
Error: (04/10/2014 05:35:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (04/10/2014 05:35:01 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (04/10/2014 04:12:17 PM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\VS Revo Group\Revo Uninstaller\revouninstaller.exe Files (x86)\VS Revo Group\Revo Uninstaller\revouninstaller.exe"Revo Uninstaller's restore point - PileFile reminder0x8007043c
 
Error: (04/10/2014 01:50:19 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (04/10/2014 00:14:02 PM) (Source: System Restore)(User: )
Description: Installed calibre0x8007000d
 
Error: (04/10/2014 00:13:26 PM) (Source: System Restore)(User: )
Description: Windows Update0x8000ffff
 
Error: (04/10/2014 11:51:23 AM) (Source: System Restore)(User: )
Description: Scheduled Checkpoint0x8000ffff
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7777882
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7777882
 
Error: (04/10/2014 02:55:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (04/10/2014 02:55:33 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7767898
 
Error: (04/10/2014 02:55:33 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7767898
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-04-10 10:21:17.074
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc2E13.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-10 10:21:16.809
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc2E13.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-09 08:33:28.878
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc21D01.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-09 08:33:28.614
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc21D01.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-08 08:47:07.157
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc2A3C.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-08 08:47:06.985
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc2A3C.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-05 17:26:11.297
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc277E.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-05 17:26:11.120
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc277E.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-01 09:01:05.706
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc21FEE.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-01 09:01:05.410
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\Temp\mc21FEE.tmp because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
??? ActiveX ?? Windows Live Mesh ???? ??????? ??????? (Version: 15.4.5722.2)
???? ??? Windows Live (Version: 15.4.3502.0922)
???? ???? ActiveX ????? ?? Windows Live Mesh ????????? ??????? (Version: 15.4.5722.2)
???? Windows Live (Version: 15.4.3502.0922)
?????? ??????? ?? Windows Live (Version: 15.4.3502.0922)
??????? ?????????? Windows Live Mesh ActiveX ??? ????????? ??????????? (Version: 15.4.5722.2)
??????? Windows Live Mesh ActiveX ??? (Version: 15.4.5722.2)
???????? ?????????? Windows Live (Version: 15.4.3502.0922)
????????? ActiveX ?? Windows Live Mesh ????????????????????????? (???) (Version: 15.4.5722.2)
?????????? Windows Live (Version: 15.4.3502.0922)
??????????? ?? Windows Live (Version: 15.4.3502.0922)
64 Bit HP CIO Components Installer (Version: 3.2.1)
Acer Backup Manager (Version: 3.0.0.99)
Acer Crystal Eye Webcam (Version: 1.0.1904)
Acer ePower Management (Version: 6.00.3008)
Acer eRecovery Management (Version: 5.00.3504)
Acer Games (Version: 1.0.2.5)
Acer Registration (Version: 1.04.3504)
Acer ScreenSaver (Version: 1.1.0902.2011)
ActiveX ???????? ?? Windows Live Mesh ?? ?????????? ?????? (Version: 15.4.5722.2)
ActiveX-kontroll för fjärranslutningar för Windows Live Mesh (Version: 15.4.5722.2)
Adobe Acrobat 8 Professional - English, Français, Deutsch (Version: 8.0.0)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Agatha Christie - Death on the Nile (Version: 2.2.0.98)
Allway Sync version 12.14.2
AMD APP SDK Runtime (Version: 2.4.595.9)
AMD VISION Engine Control Center (Version: 2011.0526.27.42091)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Install Manager (Version: 3.0.820.0)
Backup Manager V3 (Version: 3.0.0.99)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bluetooth Win7 Suite (64) (Version: 7.4.0.96)
Bonjour (Version: 3.0.0.10)
Broadcom Card Reader Driver Installer (Version: 14.6.1.3)
Broadcom Gigabit NetLink Controller (Version: 14.6.1.3)
calibre (Version: 1.27.0)
Canon MG4100 series MP Drivers
Canon MP280 series MP Drivers
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0526.27.42091)
Catalyst Control Center InstallProxy (Version: 2011.0526.27.42091)
Catalyst Control Center Localization All (Version: 2011.0526.27.42091)
CCC Help Chinese Standard (Version: 2011.0526.0026.42091)
CCC Help Chinese Traditional (Version: 2011.0526.0026.42091)
CCC Help Czech (Version: 2011.0526.0026.42091)
CCC Help Danish (Version: 2011.0526.0026.42091)
CCC Help Dutch (Version: 2011.0526.0026.42091)
CCC Help English (Version: 2011.0526.0026.42091)
CCC Help Finnish (Version: 2011.0526.0026.42091)
CCC Help French (Version: 2011.0526.0026.42091)
CCC Help German (Version: 2011.0526.0026.42091)
CCC Help Greek (Version: 2011.0526.0026.42091)
CCC Help Hungarian (Version: 2011.0526.0026.42091)
CCC Help Italian (Version: 2011.0526.0026.42091)
CCC Help Japanese (Version: 2011.0526.0026.42091)
CCC Help Korean (Version: 2011.0526.0026.42091)
CCC Help Norwegian (Version: 2011.0526.0026.42091)
CCC Help Polish (Version: 2011.0526.0026.42091)
CCC Help Portuguese (Version: 2011.0526.0026.42091)
CCC Help Russian (Version: 2011.0526.0026.42091)
CCC Help Spanish (Version: 2011.0526.0026.42091)
CCC Help Swedish (Version: 2011.0526.0026.42091)
CCC Help Thai (Version: 2011.0526.0026.42091)
CCC Help Turkish (Version: 2011.0526.0026.42091)
ccc-utility64 (Version: 2011.0526.27.42091)
Chuzzle Deluxe (Version: 2.2.0.95)
clear.fi (Version: 1.0.1517_36458)
clear.fi (Version: 1.0.2024.00)
clear.fi (Version: 9.0.8026)
clear.fi Client (Version: 1.00.3500)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Control ActiveX del Windows Live Mesh per a connexions remotes (Version: 15.4.5722.2)
Control ActiveX Windows Live Mesh pentru conexiuni la distan?a (Version: 15.4.5722.2)
Controle ActiveX do Windows Live Mesh para Conexões Remotas (Version: 15.4.5722.2)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
Crazy Chicken Kart 2 (Version: 2.2.0.97)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dolby Advanced Audio v2 (Version: 7.2.7000.7)
Dropbox (Version: 2.4.11)
eBay Worldwide (Version: 2.2.0409)
Evernote v. 4.5.1 (Version: 4.5.1.5451)
Facebook Messenger 2.1.4814.0 (Version: 2.1.4814.0)
Facebook Video Calling 2.0.0.447 (Version: 2.0.447)
FATE (Version: 2.2.0.97)
Final Drive: Nitro (Version: 2.2.0.95)
Fitbit Connect (Version: 1.0.0.2292)
FoodWorks 7 (Version: 7.0.2943)
Fooz Kids (Version: 3.0.8)
Fooz Kids Platform (Version: 2.1)
Formant ActiveX programu Windows Live Mesh odpowiedzialny za obsluge polaczen zdalnych (Version: 15.4.5722.2)
Fotogalerija Windows Live (Version: 15.4.3502.0922)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Galeria fotogràfica del Windows Live (Version: 15.4.3502.0922)
Galeria fotografii uslugi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 34.0.1847.116)
Google Earth (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.23.9)
GoToMeeting 5.4.0.1061 (Version: 5.4.0.1061)
Identity Card (Version: 1.00.3501)
Insaniquarium Deluxe (Version: 2.2.0.97)
iTunes (Version: 11.1.5.5)
Java 7 Update 17 (Version: 7.0.170)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
JavaFX 2.1.1 (Version: 2.1.1)
Jewel Match 3 (Version: 2.2.0.97)
Jewel Quest Solitaire (Version: 2.2.0.95)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 1.9)
Kontrola Windows Live Mesh ActiveX za daljinske veze (Version: 15.4.5722.2)
Kontrolnik Windows Live Mesh ActiveX za oddaljene povezave (Version: 15.4.5722.2)
Launch Manager (Version: 5.1.4)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 24.0 (x86 en-US) (Version: 24.0)
Mozilla Maintenance Service (Version: 24.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyFreeCodec
Mystery of Mortlake Mansion (Version: 2.2.0.98)
MyWinLocker (Version: 4.0.14.27)
MyWinLocker 4 (Version: 4.0.14.27)
MyWinLocker Suite (Version: 4.0.14.19)
Neller Document Reader
newsXpresso (Version: 1.0.0.40)
NTI Media Maker 9 (Version: 9.0.2.9002)
Ovládací prvek ActiveX platformy Windows Live Mesh pro vzdálená pripojení (Version: 15.4.5722.2)
Ovládací prvok ActiveX programu Windows Live Mesh pre vzdialené pripojenia (Version: 15.4.5722.2)
Penguins! (Version: 2.2.0.95)
Pharos
PileFile reminder
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
Poczta uslugi Windows Live (Version: 15.4.3502.0922)
Podstawowe programy Windows Live (Version: 15.4.3502.0922)
Polar Bowler (Version: 2.2.0.97)
Pošta Windows Live (Version: 15.4.3502.0922)
QuickTime (Version: 7.71.80.42)
Raccolta foto di Windows Live (Version: 15.4.3502.0922)
Realtek High Definition Audio Driver (Version: 6.0.1.6446)
S?????? f?t???af??? t?? Windows Live (Version: 15.4.3502.0922)
Samsung Kies (Version: 2.3.2.12064_10)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.6.0)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shredder (Version: 2.0.8.9)
Skype™ 6.11 (Version: 6.11.102)
Slingo Deluxe (Version: 2.2.0.95)
St???e?? e?????? ActiveX t?? Windows Live Mesh ??a ap?µa???sµ??e? s??d?se?? (Version: 15.4.5722.2)
Synaptics Pointing Device Driver (Version: 15.3.26.2)
Torchlight (Version: 2.2.0.97)
Trend Micro Titanium (Version: 7.0)
Trend Micro Titanium Maximum Security (Version: 7.0)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Uzak Baglantilar Için Windows Live Mesh ActiveX Denetimi (Version: 15.4.5722.2)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.97)
VLC media player 2.0.5 (Version: 2.0.5)
Vuze (Version: 5.1.0.0)
Wedding Dash (Version: 2.2.0.95)
Welcome Center (Version: 1.02.3504)
WildTangent Games App (Acer Games) (Version: 4.0.5.14)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Fotogaléria (Version: 15.4.3502.0922)
Windows Live Fotogalerie (Version: 15.4.3502.0922)
Windows Live Fotogalleri (Version: 15.4.3502.0922)
Windows Live Fotograf Galerisi (Version: 15.4.3502.0922)
Windows Live Fotótár (Version: 15.4.3502.0922)
Windows Live Galeria de Fotos (Version: 15.4.3502.0922)
Windows Live Galerija fotografija (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen (Version: 15.4.5722.2)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX control for remote connections (Version: 15.4.5722.2)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger (Version: 15.4.5722.2)
Windows Live Mesh ActiveX-objekt til fjernforbindelser (Version: 15.4.5722.2)
Windows Live Mesh ActiveX-vezérlo távoli kapcsolatokhoz (Version: 15.4.5722.2)
Windows Live Meshin etäyhteyksien ActiveX-komponentti (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Temel Parçalar (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Liven asennustyökalu (Version: 15.4.3502.0922)
Windows Liven sähköposti (Version: 15.4.3502.0922)
Windows Liven valokuvavalikoima (Version: 15.4.3502.0922)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
Zuma Deluxe (Version: 2.2.0.95)
 
========================= Devices: ================================
 
Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: spldr
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 25%
Total physical RAM: 3558.11 MB
Available physical RAM: 2667.26 MB
Total Pagefile: 7114.4 MB
Available Pagefile: 6176.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.66 MB
 
========================= Partitions: =====================================
 
1 Drive c: (ACER) (Fixed) (Total:682.42 GB) (Free:76.57 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ELLIE-PC
 
Administrator            Ellie                    Guest                    
 
 
**** End of log ****


#10 elliemc_27

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Posted 10 April 2014 - 02:49 AM

Just noticed in that last post that 'PileFile Reminder' is back and just went back onto my 'Add or Remove Programs' and it is back there aswell. It was definately not there after I finished the Revo step though.



#11 elliemc_27

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Posted 10 April 2014 - 04:33 AM

Update: I ran ESET Online scanner and the scan was over half way when my computer turned off. Now when I turn it on the power button lights up, the system makes some noise but the screen stays blank.



#12 noknojon

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Posted 10 April 2014 - 05:36 AM

It seems that the original problem, that made you only have Safe Mode, has caused a bigger problem.

From what you have posted, there has been a problem, but we never found the reasons. It is not in the first logs.

 

You will now need to post this to the Experts area for any ideas they can give.

 

Please follow any instructions in THIS PREP GUIDE starting at   Step #6

 

  NOTE - If you cannot complete any step, skip it and continue.             

If you are not able to produce any logs still make a New Topic and describe these problems and a bit of the history.

 

If the proper DDS logs are created, then make a NEW TOPIC and post it to =>
Virus, Trojan, Spyware, and Malware Removal Logs area -

 

They can use other tools to find the program that I can not use in this area.

 

If HelpBot replies, please follow its Step #1 and the team will be notified.

 

Tell me when you post the new topic so we can close this one and only let the Experts fix your problem.






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