I just downloaded Xsplit, and Webroot told me I had w32.Dropper.Gen.
First it is no major life problem, as w32.Dropper.Gen is a very common term for almost any infection, major or minor.
Webroot may have jumped at the fact that a strange program was installed, but it may also be an infection.
We need to know where you downloaded Xsplit from, as it may have been any small item on the download page that caused this, plus your Antivirus may have captured the problem already, and no more action is needed.
A few quick scans may lead us in the direction we need to follow, as leaving your computer in a box will not Find it or Fix it.
Download Screen317 Security Check and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If a security program requests permission to access the Internet, allow it to do so.
Please download MiniToolBox to desktop and run it.
Checkmark following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)
Do you have the current Malwarebytes Anti-Malware 2.0 installed ? If not please see below.
Please download and scan with Malwarebytes Anti-Malware 2.0. as shown.
When done, please post the complete results of your Malwarebytes scan for review.
To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 1)
* Open Malwarebytes Anti-Malware.
* Click the History Tab at the top and select Application Logs.
* Select (check) the box next to Scan Log. Choose the most current scan.
* Click the View button.
To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 2)
* Open Malwarebytes Anti-Malware.
* Click the Scan Tab at the top.
* Click the View detailed log link on the right..
Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
After those logs are posted follow with this -
* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will begin...be patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Un check any items you know to be good and then continue ........
* NOW : Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Clear Cache / Temp Files
Download TFC by OldTimer to your desktop
• Please double-click TFC.exe to run it.
• For Vista, Win 7 / 8 right-click on the file and choose Run As Administrator.
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process.
• Once it's finished it may reboot your machine.
• If it does not, please manually reboot the machine yourself to ensure a complete clean.