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Anyone have experience with removing adobViewer and eaAAsyotoshp.


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#1 Agent24

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Posted 09 April 2014 - 12:45 PM

Was showing up in firefox, but not the plugins only show in Chrome. Despite the addons not showing in firefox, I get the same results in where its redirecting to the page below.

 

I've tried

 

superantispyware

malwarebytes

adware

JRT

Combofix

CC Cleaner  - registry cleaner option

 

I should note that this is a home PC, so I dont know why it states that adobVieWer is installed by enterprise policy

 

 

21afep1.png

 

29p24ue.jpg

 

 



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#2 Agent24

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Posted 09 April 2014 - 01:43 PM

Ok nevermind. It looks like I got it. Though a combination of malwarebytes, superantispyware, adware, JRT, CC Cleaner and ComboFix seemed to clean out most of this infection. There were two folders lingering around that made both chrome and firefox experience ongoing malware behavior. I'll explain what I did (with the help of this https://www.bleepingcomputer.com/virus-removal/remove-chrome-extension-installed-by-your-administrator )
 
TLDR; Followed most of the steps in the guide linkes above and the issues was resolved.
 
First, I found the guide above by doing a google search for "installed by enterprise policy", which is a result of the malaware. From that guide I:
 
1. Skiped step one as I had already previously removed suspicious programs.
2. As the Guide stated, I went into chrome and enabled developer mode and copied the ID of the program
3. Loaded up regedit and did a search, but both the eaAAsyotoshp and adobViewer entries were not found. I believe this is due to the fact that CC cleaner and had already taken care of those entries.
4. I moved on to step 4 and went into chrome://policy
 
14n3ij8.png
 
5. Now, the policy window above only showed me the directory for one of the extensions, but I was able to find the other extension folder based on the ID and deleted them both. I also wasn't able to find the Google\Chrome\User Data\Default\Extensions folder for some reason.
 
Nevertheless i opened chrome and firefox and no longer had the same redirect results, nor did I have the extensions. I'm currently running another scan with all the programs mentioned above.
 
Thanks and hope this info helps someone in the future.

Edited by Grinler, 21 November 2017 - 08:42 AM.


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