I found a virus called BitGuard in a folder in a temp folder on my old Packard Bell Easynote E6307 laptop with XP installed. The virus doesn't seem to have been installed, and neither the free version of AntiVir or Spybot S&D can find it, but the folder appears as a running process in Task Manager if I open it. I have also tried to delete it using Move On Boot, but it reports an error and says ''access is denied.''
What I am now trying to do is boot up the laptop using a live CD, and delete the folder manually. So far I have tried BitDefender, Knoppix 7.2 and Knoppix 6.7, and the result is always the same:
Part way through the loading process, everything just stops. Using Knoppix, it gets past the stage where a voice says ''initiating start up sequence,'' then the CD powers down and stops making noises, and the screen freezes and starts to turn white, although the text on it is still visible. The only way out of this that I have found, is to press the reset button.
I have also found that for some reason, removing the charger plug from the laptop makes the CD start up again, and it starts making the noises it makes when it's loading a live CD, but only for a second or two then it stops again.
There is a setting for APIC-IOAPIC Mode in the BIOS, which I haven't touched because I don't know what it is. Does that have anything to do with the CD drive settings?
Does anyone have any idea how I might get this laptop to boot from a live CD? As far as I can tell, the problem seems to relate to the CD drive, although it works perfectly well when Windows is loaded.