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Windows 7 will not install updates


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#1 dmvox

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Posted 07 April 2014 - 01:39 PM

My computer will not install new updates. It constantly restarts to install them but always fails at around 70%. Any help would be very much appreciated as i have never run into problems with the updater.

 

Event Viewer log:

- System
    - Provider
      [ Name] Windows Error Reporting
    - EventID 1001
      [ Qualifiers] 0
      Level 4       Task 0       Keywords 0x80000000000000     - TimeCreated
      [ SystemTime] 2014-04-06T03:26:40.000000000Z
      EventRecordID 16727       Channel Application       Computer sarah-PC       Security
- EventData
      4046501114       5       WindowsUpdateFailure       Not available       0       7.6.7600.256       c004f01f       5C0C8DF7-26DA-494C-BCC3-9B471B730ED2       Install       101       Unmanaged                                               C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_7.6.7600.256_86bd41051c079a4521784c7d29b34f462e4e3d2_06ee0b75               0       41bf5e08-bd3b-11e3-b4d6-842b2b826613       0

 



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#2 wing987

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Posted 07 April 2014 - 05:09 PM

An exact match to your problem was not found (by myself, that does not mean it was never encountered before!). However the closest match I found was below.  I wish I could be of more help, but I am not familiar with this specific problem.

 

This looks like it may require someone with more computer skills than the average user.  However according to Microsoft this is an error you get when you still have WinVista, or are using a system that was upgraded from Vista.

 

http://social.technet.microsoft.com/wiki/contents/articles/1326.event-id-10-microsoft-windows-wmi-event-filter-with-query-2-could-not-be-reactivated-in-namespace-1-because-of-error-3.aspx?Sort=MostUseful&PageIndex=2

 

The fix is located at:

 

http://support.microsoft.com/kb/950375


-- Windows 7 Ultimate on custom built system, Windows 10 on under powered laptop. Sophos UTM 9, Ubuntu Server and Windows Server 2008 R2. HyperV Virtualization --

 

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#3 dmvox

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Posted 07 April 2014 - 05:15 PM

An exact match to your problem was not found (by myself, that does not mean it was never encountered before!). However the closest match I found was below.  I wish I could be of more help, but I am not familiar with this specific problem.

 

This looks like it may require someone with more computer skills than the average user.  However according to Microsoft this is an error you get when you still have WinVista, or are using a system that was upgraded from Vista.

 

http://social.technet.microsoft.com/wiki/contents/articles/1326.event-id-10-microsoft-windows-wmi-event-filter-with-query-2-could-not-be-reactivated-in-namespace-1-because-of-error-3.aspx?Sort=MostUseful&PageIndex=2

 

The fix is located at:

 

http://support.microsoft.com/kb/950375

That's strange because I know for a fact the computer has never had Vista installed. I will look into your link anyway just to see if it's a possible fix. Thanks!






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