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No audio device detected.....


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#1 zzzz

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Posted 07 April 2014 - 01:35 PM

I have just installed Windows 7 to have a dual boot system with XP.

 

In the Win 7 setup no audio device is detected. In XP I have the Realtek 'AC97  with the VIA chipset HDeck Application v. 7.1.00.33.

 

How do I go about getting this working - do I need a new sound card?

 

Please advise - thanks

 


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#2 GreenGiant117

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Posted 07 April 2014 - 01:39 PM

Have you checked in the device manager to see if there are any unidentified parts??

 

Try manually downloading the driver for that realtek and installing it that way.



#3 zzzz

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Posted 07 April 2014 - 01:54 PM

Thanks for responding.

 

In Device Manager there is only 'sound, video and game controllers'. In Win 7 there is only a list with no way of getting any info from these items unlike in XP.

 

It show no indication of anything wrong or missing.

 

I have tried getting audio driver downloads from the internet but they all seem to be commercial scanners showing different results for everything but what is needed. 

 

As the message is that I have no device, a driver alone wouldn't help would it? or is a driver a device?



#4 Kilroy

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Posted 07 April 2014 - 02:44 PM

A driver allows you to use the device.  If you look in Device Manager do you see any Unknown items or items with a yellow circle and a !

 

I'd recommend getting the Chipset and Audio drivers for you motherboard.



#5 zzzz

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Posted 07 April 2014 - 04:38 PM

I was expecting to see a yellow triangle (isn't it?) with a !, but there is nothing but 'sound, video and game controllers'. In XP Device Manager items have a + to click on which opens further info but Win 7 doesn't it seems.

 

 As a device is hardware (yes?) then I thought it would be 'seen' by the new Win 7 the same way as it was when I initially used the XP installation disc on the bare machine.

 

 

I'll fire up the PC into XP where the sound works to get the details of chipset etc. 



#6 abauw

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Posted 07 April 2014 - 07:06 PM

 

I have the Realtek 'AC97  with the VIA chipset HDeck Application v. 7.1.00.33.

Realtek was different Brand with VIA and sometimes Realtek could use VIA driver and so with VIA sometimes it could use Realtek driver.

 

 

In XP Device Manager items have a + to click on which opens further info but Win 7 doesn't it seems.

In Win7 they was more easy and same methode with XP, you just need to a left click :wink:


could you take a screen shot of your Device Manager? just to see something :wink:


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#7 zzzz

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Posted 08 April 2014 - 04:23 PM

 

 

I have the Realtek 'AC97  with the VIA chipset HDeck Application v. 7.1.00.33.

Realtek was different Brand with VIA and sometimes Realtek could use VIA driver and so with VIA sometimes it could use Realtek driver.

 

 

 

In Win7 they was more easy and same methode with XP, you just need to a left click

 

I probably tried a right click.

could you take a screen shot of your Device Manager? just to see something 

 

I'll do that when I'm on that computer - tomorrow sometime if you think it is necessary now as I have fixed the problem.

 

The AsRock motherboard's audio driver was only for XP so I downloaded from their site one for Win 7 32 Bit and the X on the speaker icon vanished and my speakers spoke!

 

So job done and many thanks to all responders.

 

 

 






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