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Can a virus disable wireless Internet connection


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#1 bap2014

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Posted 07 April 2014 - 08:27 AM

I'm a novice. I have 2 older computers and neither one will connect to the Internet. I had my IS provider out here to test my connection. My phone roku and chromebook work fine. Can't afford to pay for the Geek squad please help.

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#2 Sirawit

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Posted 07 April 2014 - 09:05 AM

Hi bap2014 and welcome to BleepingComputer! :)

 

It can connect to router but have no connection or cannot connect at all?

 

Thank you.


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“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

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#3 bap2014

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Posted 07 April 2014 - 09:44 AM

Can't connect at all.

#4 Sirawit

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Posted 07 April 2014 - 09:58 AM

Please check here: Control Panel > Network Connections, did your adapters disabled? If yes please try enable them, please tell me the result.

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#5 bap2014

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Posted 07 April 2014 - 10:22 AM

It says windows was unable to find any drivers for this device

#6 Sirawit

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Posted 07 April 2014 - 10:23 AM

Please post a snapshot with Speccy for more system details -
How to Publish a snapshot with Speccy <<-- Full Directions Here (only post the link)

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#7 bap2014

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Posted 07 April 2014 - 12:04 PM

Hello sorry it took so long I had to find a flash drive. I did it but it says the server name or address cannot be resolved

#8 Sirawit

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Posted 07 April 2014 - 12:08 PM

ok no problem, in speccy, go to File > Save snapshot > save it to your flashdrive then attach it.

Or if you concern about privacy, you can select "save as text file" instead, then edit out your name etc. Before attach it.

 

Thank you.


Edited by Sirawit, 07 April 2014 - 12:09 PM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#9 bap2014

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Posted 07 April 2014 - 12:37 PM

I did it but I wasn't able to send you the file. Let me try something else.

#10 Sirawit

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Posted 07 April 2014 - 12:38 PM

EDIT: edited out.

Thank you.


Edited by Sirawit, 07 April 2014 - 11:26 PM.

If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#11 boopme

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Posted 07 April 2014 - 01:22 PM

Cannot attach in AII but you can here... Select More Reply Options at bottom right..
Did not move topic..
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