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Random audio ads in the background


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#1 ATV1010

ATV1010

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Posted 06 April 2014 - 07:41 PM

It seems like this is a known issue and I've followed instructions from other websites to remove the malware....to no avail. Everytime I reboot, the noise is back. When I disable internet connection the noise stops. Again, as soon as I enable the connection, the random commercial/interview noise is in the background without any popup windows.

 

At this point, even my internet has stopped working properly unless I'm in safe mode with networking. I've tried various malware removal tools, Malwarebytes, adwcleaner, HitmanPro, TDSS, RogueKiller and others I can't even remember.

 

Please help me!

 

-atv


Edited by Queen-Evie, 06 April 2014 - 07:45 PM.
moved from Windows 7 to the appropriate forum


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#2 Sirawit

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Posted 07 April 2014 - 09:10 AM

Hi ATV1010 and welcome to BleepingComputer! :)

 

Please download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

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