Hi BleepingComputer, long time reader, first time caller.
This is my first time troubleshooting a Windows 8 machine. I have a Lenovo G500 here with Windows 8. After I log into Windows, the screen goes black with only a movable white cursor.
Fortunately, I can Ctrl+Alt+Del and pull up Task Manager from here. I can open up Windows Explorer, Internet Explorer, etc.. With an Ethernet cable, I can access the Internet. However, I cannot get the desktop or Windows taskbar running.
From a half hour of Googling, the only real solution I've seen is to uninstall the graphics driver through Safe Mode. I removed the Intel® HD Graphics 4000 driver and only the Microsoft Basic Display Adapter remains. Nothing came from that.
Anyone have a solution, or other troubleshooting steps I could go through, for this? This is not my machine, so I couldn't tell you what could have been installed to cause this.