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Hello ! Disk space?


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31 replies to this topic

#1 MohRiyal

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Posted 06 April 2014 - 10:00 AM

Greetings to whoever reading this !

Recently i had a malware\virus that eaten my whole disk space [C] and reduced its space from like 100 to 7 , however after i got rid of the virus it became 28 GB now , i am wondering what should i do to get back my full disk space again

Thanks for your time ! have a nice day :)


Edited by hamluis, 07 April 2014 - 12:11 PM.
Moved from Win 7 to AII - Hamluis.


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#2 dicke

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Posted 06 April 2014 - 02:38 PM

Hi,

Before answers a few questions. Operating system? Security software? Method used to remove infection? Actual HDD size?

Thanks


Stay well and surf safe [stay protected]

Dick E


#3 MohRiyal

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Posted 06 April 2014 - 03:08 PM

OS : WINDOWS 7

SECURITY SOFTWARE: AVAST SECURITY

METHOD USED : OVER 10 SOFTWARES  http://www.bleepingcomputer.com/forums/t/483583/virus-causing-hdd-to-become-completely-full/ Same steps as here

Actual HDD size 146 GIGABYTES



#4 OldPhil

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Posted 06 April 2014 - 03:21 PM

Different infections require different methods, using methods provided for others many times will not work properly.  The malware guys up here gather the pertinent info then have to decide what is best fo a particular infection.  Hopefully one of the folks can back track you issue and help you.


Edited by OldPhil, 06 April 2014 - 03:22 PM.

Honesty & Integrity Above All!


#5 dicke

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Posted 06 April 2014 - 08:54 PM

As indicated, time to move over to the forum where you can get the help you need without any interruptions of off the wall confusing messages inserted into your discussion

Stay well and surf safe


Stay well and surf safe [stay protected]

Dick E


#6 MohRiyal

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Posted 06 April 2014 - 11:09 PM

I donr don't understand , how to get back my space "s

#7 hamluis

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Posted 07 April 2014 - 12:10 PM

Until you accept the premise that your system may still be infected...it's very difficult for anyone to suggest anything.  This forum does not deal with malware and you did not follow any of the suggestions provided in your previous topic in the Am I Infected forum...making it difficult for anyone to suggest anything of value.

 

I am moving this topic to one of our forums which deals with possible malware issues.  If you want assistance, I suggest that you cooperate and provide requested data and let go of your preconceptions about what may be wrong with your system.

 

Louis



#8 dc3

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Posted 07 April 2014 - 12:20 PM

For what it's worth, I agree completely with Louis.  You need to make sure that you are no longer infected.  You may deem this to be a waste of time, but for those helping you who have been doing this for a while it is a first priority to determine if you are infected with malware or a virus before going any further.  If there are infections or malware trying to make other repairs could actually make the situation worse.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 dicke

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Posted 07 April 2014 - 01:56 PM

Add my "me too" to the above advice / recommendations.

When the system is confirmed clean then other possibilities can be explored.


Stay well and surf safe [stay protected]

Dick E


#10 MohRiyal

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Posted 07 April 2014 - 03:29 PM

Okay sure lets have a fresh start ? what do you want me to do first



#11 MohRiyal

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Posted 08 April 2014 - 10:06 AM

Bump

#12 dc3

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Posted 08 April 2014 - 11:17 AM

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.

 
 
 
 
Please download Malwarebytes Anti-Malware.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.


Edited by dc3, 08 April 2014 - 11:21 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 dc3

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Posted 08 April 2014 - 11:20 AM

Please scan your computer with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 MohRiyal

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Posted 08 April 2014 - 11:56 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 08/04/2014
Scan Time: 03:24:47 ص
Logfile: malwareeeloggg.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.04.07.12
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Lord Pwnz
 
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 497571
Time Elapsed: 3 hr, 30 min, 0 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
Those are malware bytes logs
Doing the adwcleaner now ! will update you when it finish


#15 MohRiyal

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Posted 08 April 2014 - 12:05 PM

# AdwCleaner v3.023 - Report created 08/04/2014 at 20:01:15
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : Lord Pwnz - PC2012080221ibq
# Running from : C:\Users\Lord Pwnz\Downloads\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\T-user\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpglkicenollcignonpgiafdgfeehoj
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKLM\Software\Conduit
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16540
 
 
-\\ Mozilla Firefox v22.0 (en-US)
 
[ File : C:\Users\T-user\AppData\Roaming\Mozilla\Firefox\Profiles\xn7lqtcx.default\prefs.js ]
 
 
[ File : C:\Users\Lord Pwnz\AppData\Roaming\Mozilla\Firefox\Profiles\c623yd8c.default\prefs.js ]
 
 
-\\ Google Chrome v26.0.1410.64
 
[ File : C:\Users\T-user\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Lord Pwnz\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [5528 octets] - [05/04/2014 14:52:09]
AdwCleaner[R1].txt - [1519 octets] - [08/04/2014 19:57:48]
AdwCleaner[S0].txt - [5572 octets] - [05/04/2014 14:53:21]
AdwCleaner[S1].txt - [1446 octets] - [08/04/2014 20:01:15]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1506 octets] ##########
AdwCleaner logs
gonna do the ESET online now and i will update you





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