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The Sims 3 works on all but one of my PC's


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#1 Guest_slehmann36_*

Guest_slehmann36_*

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Posted 06 April 2014 - 06:28 AM

Hi,

I have been trying to run The Sims 3 on my PC and have been getting the error message "Unable to connect to the EA download manager" when I try to update through The Sims 3 launcher. I am running Windows 7 Professional x64 with 16GB RAM, Intel 3.1GHz quad-cour i5 (i5-4440) on a ASUS Z-87 Deluxe. 

 

My first thought was that the professional version of windows 7 had some extra security features that might be blocking the game. I disproved that by installing the game on a clean install of windows 7 professional on a different PC. That worked fine, so on my main PC I re-installed windows 7 professional and installed the sims 3 again and still no go. 

 

My question is can hardware really make that kind of difference to the software environment and what would be a possible fix for this issue?

 

Thanks 

 

Simon Lehmann

 


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