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unable to restore data from XP


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#1 bhl

bhl

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Posted 05 April 2014 - 09:23 PM

I took the data backup from my old XP system (I use Kapersky Pure) and did a restore into my new system.  The files are all displayed but I get error messages when I open the files.

 

Excel file gives me this message:

Excel can't open 'planner.xlsx' because the file format or extension is not valid. Verify file has not ben corrupted and the file extension matches file format.

 

Word message:

Word cannot open the document: user does not have access privileges (C:\path\filename.docx)

 

 

 

Is there an easy fix, or do I need to do the long method of copy/paste of all my files from one drive to the other.

 



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#2 1+1=11

1+1=11

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Posted 05 April 2014 - 09:58 PM

http://support.kaspersky.com/pure






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