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HELP! What is GS Supporter (Adware-Bprotect) and how can I remove it


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#1 IncisuraGL

IncisuraGL

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Posted 05 April 2014 - 06:34 AM

I need help with removing this annoying GS Supporter folder and its contents.
Its driving me crazy. I don't know what it is and what it does to my computer,
but McAfee keeps blocking it and sees it as a potentiel unwanted program.

 

I first encountered this two months ago and I let McAfee do its job, but further investigating it,

I found out that it wasn't removed properly or at all.

And now, McAfee keeps blocking every 1 minute, even though I hit delete/remove when a pop-up notification from McAfee pops up and

through McAfee's quarantine.

 

I seriously need help removing this, and if anyone has had a problem with it and successfully removed it, I need to know.

 

GS Supporter folder's location is:

               

            C:\Program Files (86x)\GS Supporter\

 

and consists of two files:

 

            Assistant.dll & Assistant_64x.dll

 

I tried removing these two files directly but failed, because they're running on Rundll32.exe

 

Please help.

 

-Incisura

 



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#2 buddy215

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Posted 05 April 2014 - 07:14 AM

Use Revo Uninstaller Free to remove GS Supporter. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

 

You should scan with these programs as you likely have other adware, too.

 

  • download AdwCleaner by Xplode onto your desktop.
    Close all open programs and internet browsers.
    Double click on adwcleaner.exe to run the tool.
    Click on Delete.
    Confirm each time with Ok.
    You will be prompted to restart your computer. A text file will open after the restart.
    Please post the contents of that logfile with your next reply.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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