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BSOD on windows shutdown/logoff and Form1 pop-up on some keys


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#1 Bobba

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Posted 05 April 2014 - 03:58 AM

I have some problems with windows 7.

 

When windows is started and press some keys like  /  ' ] [  ;    I get those popups called   Microsoft   with the text label   (my guess is the code of the key like) 186

 

https://app.box.com/s/e1m0r71yjeappxq7q8k3

 

Also have in my processes 2 winlogon.exe   (winlogon.exe and winlogon *32) also 3 csrss.exe (2 csrss.exe and 1 csrss.exe *32)

 

 

 

When I Shutdown / restart / logoff my windows I get a BSOD.

And when pc is rebooted also the desktop icons not saved as I did before the bsod.

 

I already used the add remover tool but when I press clean I also get a bsod.

 

Can you guys help me out?

 

 

 

 

Aso find out that csrss.exe *32  pointing to AppData/Roaming and also created there 2 text files  ( pid.txt  and pidloc.txt )  my guess is, that this is a pointer to the processID  and the location of the file but dont see it there. 


Edited by Bobba, 05 April 2014 - 04:18 AM.


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#2 dev00790

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Posted 07 April 2014 - 06:26 PM

We Need to Diagnose Your BlueScreen

1) When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode

2) Select "Disable Automatic Restart on System Failure", as shown here:
advancedoptions.png

3) When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
bsod_c.jpg

Please post me the error(s).

Regards, dev00790

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