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Posted 04 April 2014 - 07:35 PM
Posted 04 April 2014 - 10:08 PM
Posted 07 April 2014 - 04:02 PM
I ran all the usual stuff (adwcleaner, jrt, malwarebytes, tdss killer, malwarebyte anti-rootkit, superantispyware) and nothing got rid of it. Im guessing it might be a somewhat legitimate program since none of the programs recognized it. The way I removed it was by going into windows services (start-->run-->services.msc), stopping and disabling the service (there is a pctech service) and then went to C:\Program files (x86)\pctech hotline and running the uninstall exe. PC tech was not showing in add/remove programs so that is where I had to go to run the uninstall exe.
Edited by Viking Ship, 07 April 2014 - 04:03 PM.
Posted 31 May 2014 - 06:15 PM
I was facing the same difficulty and decided to call the number they provided and was able to scare the first person I spoke to to transfer me to a second person who finally transferred me to the tech support department where this guy kept asking me for my first and last name.I told him that my first name would be sufficient because I was not calling to do business with his company.I asked the first guy I spoke to where the company was located. He told me that he could not provide me with that information which raised the first red flag for me.When I told him that I was calling to do business with the company and it was only fair that I knew where the company was located, he gave me this address....696 first ave north at St Petersburg,Fl. but, while I was waiting for the tech support guy to come on,(866-231-7627) the recorded voice of a woman with an Indian accent kept coming on and I found that to be a bit disturbing.Why would a company doing business in the United States hire a voice actress with a thick Indian accent to speak to it's American clients? The way I asked the joker I had on the phone where he was located, he had no choice but to tell me the truth and, he told me that he was located in India.So, these unwanted intruders are located in India and they attach themselves to our machines like a bad cold you can't get rid of.........These are the steps the last idiot I spoke to talked me through after i demanded that he tells me how to rid myself of his group of intruders.He told me to push the flag button next to the alt button together with the letter R .A box popped up and he told me to clear the box and add appwiz.cpl.This took me back to the uninstall page in control panel.I clicked on the unwanted program and clicked on uninstall.For the first time, I got a message telling me to wait a couple of minutes while the program was being uninstalled.The guy on the phone told me to wait a couple more minutes while the program was being removed.That was over two hours ago and the program is still there and I am writing this letter in answer to your question . As soon as I finish here, I have to run out.Why not everyone experiencing the same problem call that phone number and demand that they stop.Do not give them your full name and do not give them access to your computer.One of them did ask me to do that.They are not nice people.They also have another number which is 888 304-1321....Good luck to everyone.....One helps all...All help one.
Edited by ricotsuave, 31 May 2014 - 06:19 PM.
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