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Infected with CryptoLocker, unfortunately need to purchase decryption


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#1 jlbailey77

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Posted 04 April 2014 - 04:23 PM

I have a Win7 workstation with CryptoLocker on a network with encrypted files on local and network drives.  I have not seen a desktop shortcut or popup screen with info to purchase decryption but do need to move forward with that as the solution to gaining access to the encrypted files. 

 

Thanks for your help.



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#2 noknojon

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Posted 04 April 2014 - 05:56 PM

There is a lengthy (current) ongoing discussion in this topic: =>> Cryptolocker Hijack program.

 

Since this infection is so widespread, rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions or comments in that thread.

 

Grinler (aka Lawrence Abrams), the site owner of BleepingComputer, has also created this tutorial:
CryptoLocker Ransomware Information Guide and FAQ

 

Depending on the version of the infection, Also see this topic at Malwarebytes Forum

 

Good luck in solving your problem .....



#3 jlbailey77

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Posted 04 April 2014 - 06:07 PM

So I guess the question is, how do I get to the TOR site listed here? ...  http://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information#wallpaper  So that I can  upload an encrypted file and perform a search for my public key??



#4 noknojon

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Posted 04 April 2014 - 06:29 PM

Hello,

You have posted to "Am I Infected", which you are, so please reply to the related topics as posted.

 

Please refer to the Main Ongoing CryptoLocker Topic, or in the case of Variants :
There is a lengthy ongoing discussion in this topic: CryptoDefense - Newest cryptolocker variant.

 

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions or comments in that topic discussion.

 

This area is mostly looked after by people that do not have Full Malware Removal Qualifications.

For this reason only, we find your problem, and try to direct you to the correct help areas (as done).



#5 jlbailey77

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Posted 04 April 2014 - 07:51 PM

Ah, Thanks.  First time user.

 

Thanks for the help.



#6 quietman7

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Posted 04 April 2014 - 08:56 PM

First time user.

That's not a problem. We have many first time and novice users at Bleeping Computer.

Our job is to point you in the right direction for getting the help you need.
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