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My computer keeps freezing!


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#1 nullmodem

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Posted 04 April 2014 - 10:29 AM

Hi! I have a HP p6820 as my main computer and the problem is that for some reason it freezes whatever I was currently doing. It can freezes when I'm watching a youtube video, reading a Wikipedia article, playing a video game or just not using it at all... And it also freezes whenever it wants. It can freeze 10 minutes after having started it, or 8 hours after... I haven't done any modification to it and the only things that are connected on it are: headphones, speakers, a computer monitor, a USB mouse, a USB keyboard and a USB floppy disk drive. I cleaned all the dust inside the computer but not inside the power supply.

 

Go to this website if you want to know the specs of my computer and all

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ca&lc=fr&dlc=fr&docname=c02942029#N87

 

Astra32 (a software) says the temperature of my CPU is 26 °C or 79 °F

 

 



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#2 hamluis

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Posted 04 April 2014 - 11:32 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 nullmodem

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Posted 04 April 2014 - 12:11 PM

uhh there is a problem.. My windows 7 is in French so at some place in the logs it's written in French.. Do I post them anyway?



#4 hamluis

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Posted 04 April 2014 - 01:43 PM

Well...you decide :).

 

But the basic language used on this forum worldwise...is English and, unless you think that much of the world can read/interpret French...I would not expect a great response to anything posted in French.

 

Louis






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