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STOP: 0x0000007E


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#1 purpleskies87

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Posted 03 April 2014 - 01:28 PM

Okay here goes... I'm on a cell phone. my moms computer will not start in regular, safe, or last known good configuration. this is the exact error i get.

The usual a problem has been detected....

check to be sure you have adequate disk space (which i do). if a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. try changing video adapters. check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. if you need to use safe mode (which i can not) to remove or disable components, restart your computer press F8 to select advanced startup option and then select safe mode.

stop: 0x0000007E, (0xC0000005, 0xF76B0211 , 0x0F78DA6FC, 0xF78DA3F8)

edit: this is an optiplex gx620 and am using an onboard video card. hoping i can fix this without another computer or another working computer. thanks in advance

Edited by purpleskies87, 03 April 2014 - 01:32 PM.


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#2 kaz20

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Posted 03 April 2014 - 01:51 PM

what OS is the computer currently running?



#3 purpleskies87

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Posted 04 April 2014 - 02:21 PM

Xp professional i believe. definitely xp. I updated drivers prior to this error via iobit driver booster. i think the install didn't finish before it restarted. If I'm not mistaken, i think it is the video driver. if i were to get a new video card would it automatically read it or would Windows have to start to install it? It did start in regular first but i went into msconfig to start in safe mode and now it will not start in either.




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