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Random freeze/BSOD

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3 replies to this topic

#1 cmon1011


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Posted 03 April 2014 - 06:43 AM

Sometimes my computer freeze, no particular reason, even before I open anything (except maybe start up program, like utorrent, bluestack, ad-aware).
Also, sometimes BSOD driver irql not less or equal (printscreen below it's not irql not less or equal, but I'm pretty sure I did get the irql not less or equal as well), again, randomly happen..

I just installed ad-aware & scan & found nothing. I don't do windows update. I don't think it's a virus or something, but no idea for sure.


Edit: just updated nvidia driver, failed to install Microsoft .NET Framework 4

I tried both link to install but I still failed. I don't even know if it's the source of the problem/not anyway.




Any idea? Please let me know if I need to provide other information.

Thank you.

Computer spec:
Windows 7 Ultimate
Version 6.1.7600 Build 7600
I7 920 @2.67GHz
32-bit OS
Motherboard Gigabyte EX58-UD3R
GTX660 TI with the fan thing to cool VGA card
PSU 750 watt
PC temperature, 44 celcius, VGA temperature 38 celcius

BSOD from BlueScreenView:


DDS Log (please let me know if I need to attach the Attach.txt from DDS tool):

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.7600.16385  BrowserJavaVersion: 10.51.2
Run by Cmon at 18:37:20 on 2014-04-03
#Option MBR scan  is disabled.
Microsoft Windows 7 Ultimate   6.1.7600.0.1252.1.1033.18.3198.1678 [GMT 7:00]
AV: Ad-Aware Antivirus *Enabled/Updated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
SP: Ad-Aware Antivirus *Enabled/Updated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
============== Running Processes ================
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\BlueStacks\HD-LogRotatorService.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareService.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\BlueStacks\HD-Agent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.1.5354.0\AdAwareTray.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k swprv
============== Pseudo HJT Report ===============
uStart Page = hxxp://
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [uTorrent] "c:\users\cmon\appdata\roaming\utorrent\uTorrent.exe"  /MINIMIZED
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [UnlockerAssistant] "c:\program files\unlocker\UnlockerAssistant.exe" -H
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [ShadowPlay] c:\windows\system32\rundll32.exe c:\windows\system32\nvspcap.dll,ShadowPlayOnSystemStart
mRun: [BlueStacks Agent] c:\program files\bluestacks\HD-Agent.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AdAwareTray] "c:\program files\lavasoft\ad-aware antivirus\ad-aware antivirus\11.1.5354.0\AdAwareTray.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\ultramon.lnk - c:\windows\installer\{9069ee0a-7615-4d86-ad80-ca263e936da6}\IcoUltraMon.ico
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
TCP: NameServer =
TCP: Interfaces\{83C5001F-8271-4272-85B2-F843702E04AE} : NameServer =,
TCP: Interfaces\{83C5001F-8271-4272-85B2-F843702E04AE} : DHCPNameServer =
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\33.0.1750.154\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
================= FIREFOX ===================
FF - ProfilePath - c:\users\cmon\appdata\roaming\mozilla\firefox\profiles\dhf70xy6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.facebook.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\battlelog web plugins\2.3.0\npesnlaunch.dll
FF - plugin: c:\program files\battlelog web plugins\sonar\0.70.4\npesnsonar.dll
FF - plugin: c:\program files\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll
FF - plugin: c:\program files\winamp detect\npwachk.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_8_800_168.dll
============= SERVICES / DRIVERS ===============
R0 iaStorA;iaStorA;c:\windows\system32\drivers\iaStorA.sys [2013-9-21 526904]
R0 iaStorF;iaStorF;c:\windows\system32\drivers\iaStorF.sys [2013-9-21 25656]
R1 BdfNdisf;BitDefender Firewall NDIS 6 Filter Driver;c:\program files\lavasoft\ad-aware antivirus\firewall engine\\drivers\bdfndisf6.sys [2013-7-17 77192]
R1 bdfwfpf;bdfwfpf;c:\program files\lavasoft\ad-aware antivirus\firewall engine\\drivers\bdfwfpf.sys [2013-7-17 90704]
R1 VirtDiskBus;3TB+ Unlock;c:\windows\system32\drivers\VirtDiskBus.sys [2013-9-21 57456]
R2 BstHdDrv;BlueStacks Hypervisor;c:\program files\bluestacks\HD-Hypervisor-x86.sys [2013-12-20 106256]
R2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;c:\program files\bluestacks\HD-LogRotatorService.exe [2013-12-20 385808]
R2 LavasoftAdAwareService11;Ad-Aware Service 11;c:\program files\lavasoft\ad-aware antivirus\ad-aware antivirus\11.1.5354.0\AdAwareService.exe [2014-1-23 651232]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2013-10-23 414496]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2012-8-24 17184]
R3 gzflt;gzflt;c:\program files\lavasoft\ad-aware antivirus\antimalware engine\\gzflt.sys [2013-7-17 154464]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2013-9-21 614624]
S2 BstHdAndroidSvc;BlueStacks Android Service;c:\program files\bluestacks\HD-Service.exe [2013-12-20 402192]
S2 GEST Service;GEST Service for program management.;"c:\program files\gigabyte\energysaver\gsvr.exe" --> c:\program files\gigabyte\energysaver\GSvr.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 CEDRIVER60;CEDRIVER60;c:\program files\cheat engine 6.3\dbk32.sys [2014-3-12 82400]
S3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);c:\windows\system32\drivers\nvvad32v.sys [2013-12-6 33568]
S4 NvStreamSvc;NVIDIA Streamer Service;c:\program files\nvidia corporation\nvstreamsrv\nvstreamsvc.exe [2013-9-22 14650144]
=============== Created Last 30 ================
2014-04-02 13:37:49    --------    d-----w-    c:\users\cmon\appdata\roaming\LavasoftStatistics
2014-04-02 13:28:14    --------    d-----w-    c:\programdata\BitDefender
2014-04-02 12:58:15    1516488    ----a-w-    c:\windows\system32\bdnc.dll
2014-04-02 12:58:13    86896    ----a-w-    c:\windows\system32\bdpredir.dll
2014-04-02 12:58:13    842368    ----a-w-    c:\windows\system32\bdsmtpp.dll
2014-04-02 12:58:13    179560    ----a-w-    c:\windows\system32\BdFirewallSDK.dll
2014-04-02 12:58:13    161544    ----a-w-    c:\windows\system32\httproxy.dll
2014-04-02 12:58:13    136824    ----a-w-    c:\windows\system32\bdpop3p.dll
2014-04-02 12:58:13    135288    ----a-w-    c:\windows\system32\bdfwcore.dll
2014-04-02 12:58:13    110568    ----a-w-    c:\windows\system32\OEMbdpredir.dll
2014-04-02 12:52:57    --------    d-----w-    c:\program files\Lavasoft
2014-04-02 12:51:36    --------    d-----w-    c:\program files\common files\Lavasoft
2014-03-28 17:17:54    94632    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2014-03-28 12:52:26    --------    d-----w-    c:\users\cmon\appdata\local\My Games
2014-03-25 11:10:53    --------    d-----w-    c:\program files\BlueScreenView
2014-03-18 14:44:59    --------    d-----w-    c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-03-18 14:44:59    --------    d-----w-    c:\program files\iTunes
2014-03-18 14:44:59    --------    d-----w-    c:\program files\iPod
2014-03-12 14:12:04    --------    d-----w-    c:\program files\Cheat Engine 6.3
==================== Find3M  ====================
2014-01-20 16:35:09    1409    ----a-w-    c:\windows\QTFont.for
============= FINISH: 18:37:42.01 ===============

Edited by Queen-Evie, 03 April 2014 - 10:16 AM.
moved from Am I Infected? to the appropriate forum. DDS logs are allowed only in Malware Removal Logs forum.

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#2 cmon1011

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Posted 04 April 2014 - 03:01 PM

Why can't I edit this post anymore?

Anyway, I found something that might related, I'm using 32 bit OS, hardware reserved took so much?



I got this problem before I restart my computer, I didn't get the chance to print screen because I can't save on mspaint, was insufficient system resource



My boot is already like below:


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Posted 08 April 2014 - 06:45 AM

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