I'm trying to help my Mum with this problem.
She had her Xp Pro machine upgraded to win7 64 bit by a company specialising
in computer repairs , etc.
We could have done it much cheaper , but decided to get the "experts"
do it to avoid any problems. Upgrade was ok , but incredibly they used my Mum's full name
to name the computer , without any consultation i might add.
When she realized what happened she freaked out, not surprisingly she
doesn't want her name appear everywhere.
She called the company responsible and was told it can not be changed.
Now, she feels too exposed to use the internet and refuses to use that pc until this is sorted
We've sent an email of complaint , but so far no response.
I'd appreciate any thoughts and advice regarding this!
Thanks in advance