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Cleaning up after CryptoDefense.


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3 replies to this topic

#1 Southerner13

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Posted 02 April 2014 - 01:06 PM

My files are irretrievable, fortunately though highly inconvenient it is nothing that will ruin me. My question is where do I go from here? What all do I need to do to ensure that I have removed CryptoDefense? Also what should I do with the massive amount of encrypted files? I know that my best bet is to delete them but there are just so many.

 

I should have mentioned that I am running Windows 7 service pack 1, it is an intel i5, 6gbs of ram and is a Dell.


Edited by Southerner13, 02 April 2014 - 02:41 PM.


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#2 nasdaq

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Posted 07 April 2014 - 09:40 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Have you seen this page on our forum?
http://www.bleepingcomputer.com/virus-removal/cryptodefense-ransomware-information

If you decide to delete the MANY corrupted files you can do this.

To completely remove files from you computer without sending them to the Recycle Bin highlight the file and press the Shift key and the Del key simultaneously.

If you delete a file that way it's not recoverable.

You can Highlight more than one file at a time and use the same process.

The same will work on FOLDER(S)
===

If you like I can have a look at your system.

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

#3 Southerner13

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Posted 08 April 2014 - 02:54 PM

Thanks for your help, I went a head and did a reset to factory default, it seemed like the easier option at the time.



#4 nasdaq

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Posted 09 April 2014 - 07:34 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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