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I would Like to run ComboFix-but first- is there an expert to review the log?


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13 replies to this topic

#1 wsmith8

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Posted 01 April 2014 - 12:23 PM

I would Like to run ComboFix-but first- is there an expert to review the log?

I am 81 so that should reveal that I am not qualified to review that log.   



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#2 nasdaq

nasdaq

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Posted 04 April 2014 - 08:01 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please post the log and I will review it.

Question why did you run this tool. Any current issues with this computer?

I would also like to see you run the following tool and post the logs.

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

#3 wsmith8

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Posted 04 April 2014 - 09:51 AM

I have included both .txt files from Farber Recovery Scan Tool Below.

-------------------------------------------------------------------------------------

 

Here is the "First.txt."

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014

Ran by Smith (administrator) on SMITH-PC on 01-04-2014 11:40:18

Running from C:\Users\Smith\Desktop

Windows 7 Home Premium Service Pack 1 (X64) OS Language: English(US)

Internet Explorer Version 11

Boot Mode: Normal

The only official download link for FRST:

Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/

Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/

Download link from any site other than Bleeping Computer is unpermitted or outdated.

See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Microsoft Corporation) C:\Windows\system32\WLANExt.exe

(Innovative Solutions) C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe

(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe

(Intel® Corporation) c:\Program Files\Intel\iCLS Client\HeciServer.exe

(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\NIS.exe

(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe

(Protexis Inc.) c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

(Intel Corporation) C:\Windows\System32\igfxtray.exe

(Intel Corporation) C:\Windows\System32\hkcmd.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

(Intel Corporation) C:\Windows\System32\igfxpers.exe

(Global Graphics Software Ltd.) C:\Program Files (x86)\Corel\Corel PDF Fusion\CorelCreatorClient.exe

() C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

(Acresso Corporation) C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe

(Global Graphics Software Ltd) C:\Windows\system32\CorelCreatorMessages.exe

(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe

(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe

(Nuance Communications, Inc.) C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe

(Brother Industries, Ltd.) C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe

(Brother Industries, Ltd.) C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe

(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\BrYNSvc.exe

(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\NIS.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

(Dell Products, LP.) c:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

 

==================== Registry (Whitelisted) ==================

 

HKLM\...\Run: [CorelCreatorClient] - C:\Program Files (x86)\Corel\Corel PDF Fusion\CorelCreatorClient.exe [779776 2012-04-25] (Global Graphics Software Ltd.)

HKLM-x32\...\Run: [IMSS] - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133400 2011-12-16] (Intel Corporation)

HKLM-x32\...\Run: [USB3MON] - C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [291608 2012-02-27] (Intel Corporation)

HKLM-x32\...\Run: [IAStorIcon] - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-01] (Intel Corporation)

HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)

HKLM-x32\...\Run: [ControlCenter4] - C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe [143360 2012-09-06] (Brother Industries, Ltd.)

HKLM-x32\...\Run: [BrStsMon00] - C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [3076096 2012-06-06] (Brother Industries, Ltd.)

HKLM-x32\...\Run: [QuickFinder Scheduler] - c:\Program Files (x86)\Corel\WordPerfect Office X6\Programs\QFSCHD160.EXE [155592 2012-10-31] (Corel Corporation)

HKLM-x32\...\Run: [IndexSearch] - C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe [46952 2012-02-01] (Nuance Communications, Inc.)

HKLM-x32\...\Run: [PaperPort PTD] - C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe [30568 2012-02-01] (Nuance Communications, Inc.)

HKLM-x32\...\Run: [PPort12reminder] - C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe [333088 2011-05-16] (Nuance Communications, Inc.)

HKLM-x32\...\Run: [PDFHook] - C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe [636192 2010-03-05] (Nuance Communications, Inc.)

HKLM-x32\...\Run: [PDF5 Registry Controller] - C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe [62752 2010-03-05] (Nuance Communications, Inc.)

Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)

HKU\S-1-5-21-3340949197-3542025495-1941659868-1001\...\Run: [ISUSPM] - C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe [222496 2009-05-05] (Acresso Corporation)

 

==================== Internet (Whitelisted) ====================

 

HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch

StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe

SearchScopes: HKLM - DefaultScope value is missing.

SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =

SearchScopes: HKLM - {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MDDCJS

SearchScopes: HKCU - DefaultScope {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =

SearchScopes: HKCU - {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =

BHO: Lync Browser Helper - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)

BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.2.0.38\coIEPlg.dll (Symantec Corporation)

BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)

BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)

BHO-x32: PlusIEEventHelper Class - {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\Bin\PlusIEContextMenu.dll (Zeon Corporation)

BHO-x32: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)

BHO-x32: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\IPS\IPSBHO.DLL (Symantec Corporation)

BHO-x32: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)

Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine64\21.2.0.38\coIEPlg.dll (Symantec Corporation)

Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\coIEPlg.dll (Symantec Corporation)

Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1

 

FireFox:

========

FF ProfilePath: C:\Users\Smith\AppData\Roaming\Mozilla\Firefox\Profiles\r29wluhq.default-1374878960450

FF Homepage: about:home

FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_12_0_0_77.dll ()

FF Plugin: @microsoft.com/GENUINE - disabled No File

FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll ()

FF Plugin-x32: @microsoft.com/GENUINE - disabled No File

FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: Adobe Reader - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)

FF SearchPlugin: C:\Users\Smith\AppData\Roaming\Mozilla\Firefox\Profiles\r29wluhq.default-1374878960450\searchplugins\safesearch.xml

FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.1.0.18\coFFPlgn\

FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.1.0.18\coFFPlgn\ []

FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.1.0.18\IPSFF

FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_21.1.0.18\IPSFF [2013-12-04]

FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK

Chrome:

=======

Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION

CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\Exts\Chrome.crx [2014-03-20]

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

 

==================== Services (Whitelisted) =================

 

R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2169016 2014-03-01] (Microsoft Corporation)

R3 CorelCreatorMessages; C:\Windows\system32\CorelCreatorMessages.exe [105984 2012-04-25] (Global Graphics Software Ltd)

R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)

R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)

R2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\NIS.exe [276376 2014-03-12] (Symantec Corporation)

R2 PDFProFiltSrvPP; C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [145256 2012-02-01] (Nuance Communications, Inc.)

R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [73728 2012-02-08] (Atheros)

 

==================== Drivers (Whitelisted) ====================

 

U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)

R1 BHDrvx64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\BASHDefs\20140319.001\BHDrvx64.sys [1525976 2014-03-18] (Symantec Corporation)

R1 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1502000.026\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)

R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484952 2013-12-04] (Symantec Corporation)

R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [137648 2013-12-04] (Symantec Corporation)

R1 IDSVia64; C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\IPSDefs\20140331.001\IDSvia64.sys [525016 2014-03-25] (Symantec Corporation)

R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)

R3 NAVENG; C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\VirusDefs\20140401.002\ENG64.SYS [126040 2014-03-31] (Symantec Corporation)

R3 NAVEX15; C:\Program Files (x86)\Norton Internet Security\NortonData\21.1.0.18\Definitions\VirusDefs\20140401.002\EX64.SYS [2099288 2014-03-31] (Symantec Corporation)

R1 SRTSP; C:\Windows\System32\Drivers\NISx64\1502000.026\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)

R1 SRTSPX; C:\Windows\system32\drivers\NISx64\1502000.026\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)

R0 SymDS; C:\Windows\System32\drivers\NISx64\1502000.026\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)

R0 SymEFA; C:\Windows\System32\drivers\NISx64\1502000.026\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)

R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2013-12-04] (Symantec Corporation)

R1 SymIRON; C:\Windows\system32\drivers\NISx64\1502000.026\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)

R1 SymNetS; C:\Windows\System32\Drivers\NISx64\1502000.026\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

 

==================== One Month Created Files and Folders ========

 

2014-04-01 11:40 - 2014-04-01 11:40 - 00014833 _____ () C:\Users\Smith\Desktop\FRST.txt

2014-04-01 11:39 - 2014-04-01 11:40 - 00000000 ____D () C:\FRST

2014-04-01 11:38 - 2014-04-01 11:38 - 02157056 _____ (Farbar) C:\Users\Smith\Desktop\FRST64.exe

2014-03-30 13:47 - 2014-03-30 13:48 - 00000000 ____D () C:\Users\Smith\Desktop\New folder

2014-03-29 17:25 - 2014-03-29 17:25 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox

2014-03-28 22:52 - 2014-03-28 22:52 - 00000000 ____D () C:\Users\Smith\AppData\Local\Microsoft Help

2014-03-20 16:17 - 2014-03-20 16:17 - 00000000 ____D () C:\Windows\System32\Tasks\Norton Internet Security

2014-03-13 11:32 - 2014-01-27 22:32 - 00228864 _____ (Microsoft Corporation) C:\Windows\system32\wwansvc.dll

2014-03-13 11:31 - 2014-02-06 21:23 - 03156480 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

2014-03-13 11:31 - 2014-01-28 22:32 - 00484864 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll

2014-03-13 11:31 - 2014-01-28 22:06 - 00381440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll

2014-03-13 11:30 - 2014-03-01 02:05 - 23133696 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll

2014-03-13 11:30 - 2014-03-01 01:17 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb

2014-03-13 11:30 - 2014-03-01 01:16 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll

2014-03-13 11:30 - 2014-03-01 00:58 - 02765824 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll

2014-03-13 11:30 - 2014-03-01 00:52 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll

2014-03-13 11:30 - 2014-03-01 00:51 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll

2014-03-13 11:30 - 2014-03-01 00:42 - 00053760 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll

2014-03-13 11:30 - 2014-03-01 00:40 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll

2014-03-13 11:30 - 2014-03-01 00:37 - 00574976 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll

2014-03-13 11:30 - 2014-03-01 00:33 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe

2014-03-13 11:30 - 2014-03-01 00:33 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe

2014-03-13 11:30 - 2014-03-01 00:32 - 00708608 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll

2014-03-13 11:30 - 2014-03-01 00:30 - 17074688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll

2014-03-13 11:30 - 2014-03-01 00:23 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe

2014-03-13 11:30 - 2014-03-01 00:17 - 00218624 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe

2014-03-13 11:30 - 2014-03-01 00:11 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

2014-03-13 11:30 - 2014-03-01 00:02 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll

2014-03-13 11:30 - 2014-02-28 23:54 - 05768704 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll

2014-03-13 11:30 - 2014-02-28 23:52 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll

2014-03-13 11:30 - 2014-02-28 23:51 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll

2014-03-13 11:30 - 2014-02-28 23:47 - 02168320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll

2014-03-13 11:30 - 2014-02-28 23:43 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll

2014-03-13 11:30 - 2014-02-28 23:43 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll

2014-03-13 11:30 - 2014-02-28 23:42 - 00627200 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll

2014-03-13 11:30 - 2014-02-28 23:40 - 00440832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll

2014-03-13 11:30 - 2014-02-28 23:38 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe

2014-03-13 11:30 - 2014-02-28 23:37 - 00553472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll

2014-03-13 11:30 - 2014-02-28 23:35 - 02041856 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl

2014-03-13 11:30 - 2014-02-28 23:18 - 13051904 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll

2014-03-13 11:30 - 2014-02-28 23:16 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll

2014-03-13 11:30 - 2014-02-28 23:14 - 04244480 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll

2014-03-13 11:30 - 2014-02-28 23:10 - 02334208 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll

2014-03-13 11:30 - 2014-02-28 23:03 - 00524288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll

2014-03-13 11:30 - 2014-02-28 23:00 - 01964032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl

2014-03-13 11:30 - 2014-02-28 22:57 - 11266048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll

2014-03-13 11:30 - 2014-02-28 22:38 - 01393664 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll

2014-03-13 11:30 - 2014-02-28 22:32 - 01820160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll

2014-03-13 11:30 - 2014-02-28 22:27 - 01156096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll

2014-03-13 11:30 - 2014-02-28 22:25 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll

2014-03-13 11:30 - 2014-02-28 22:25 - 00703488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll

2014-03-13 11:30 - 2014-02-03 22:32 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll

2014-03-13 11:30 - 2014-02-03 22:04 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll

2014-03-13 11:29 - 2014-02-03 22:32 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll

2014-03-13 11:29 - 2014-02-03 22:04 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll

2014-03-10 14:49 - 2014-03-15 14:17 - 00000000 ____D () C:\Users\Smith\Desktop\TestHTMLCodes

2014-03-10 13:49 - 2014-03-10 13:49 - 00001096 _____ () C:\Users\Smith\Desktop\CoffeeCup Free HTML Editor.lnk

2014-03-10 13:48 - 2014-03-10 13:49 - 00000000 ____D () C:\Users\Smith\Documents\CoffeeCup Software

2014-03-10 13:48 - 2014-03-10 13:48 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CoffeeCup Software

2014-03-07 14:07 - 2014-03-07 14:07 - 00000352 _____ () C:\Users\Smith\Desktop\E-Mail Signatutes.html

2014-03-02 18:05 - 2014-03-02 18:05 - 00000000 ____D () C:\Users\Smith\Documents\Eudora In Box

2014-03-02 17:54 - 2014-03-10 13:48 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\CoffeeCup Software

2014-03-02 13:46 - 2014-03-18 13:57 - 00000000 ____D () C:\Users\Smith\AppData\Local\Thunderbird

2014-03-02 13:46 - 2014-03-02 13:46 - 00002092 _____ () C:\Users\Public\Desktop\Mozilla Thunderbird.lnk

2014-03-02 13:46 - 2014-03-02 13:46 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\Thunderbird

2014-03-02 13:46 - 2014-03-02 13:46 - 00000000 ____D () C:\Program Files (x86)\Mozilla Thunderbird

==================== One Month Modified Files and Folders =======

2014-04-01 11:40 - 2014-04-01 11:40 - 00014833 _____ () C:\Users\Smith\Desktop\FRST.txt

2014-04-01 11:40 - 2014-04-01 11:39 - 00000000 ____D () C:\FRST

2014-04-01 11:38 - 2014-04-01 11:38 - 02157056 _____ (Farbar) C:\Users\Smith\Desktop\FRST64.exe

2014-04-01 11:20 - 2013-06-28 15:00 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job

2014-04-01 11:08 - 2009-07-14 00:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2014-04-01 11:08 - 2009-07-14 00:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2014-04-01 11:04 - 2013-07-26 13:05 - 01138309 _____ () C:\Windows\WindowsUpdate.log

2014-04-01 11:04 - 2009-07-14 01:13 - 00782470 _____ () C:\Windows\system32\PerfStringBackup.INI

2014-04-01 11:00 - 2013-11-22 17:55 - 00000342 _____ () C:\Windows\Tasks\Health-Check-auto.job

2014-04-01 11:00 - 2013-07-26 13:02 - 00033432 _____ () C:\Windows\setupact.log

2014-04-01 11:00 - 2013-06-28 15:23 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks

2014-04-01 11:00 - 2013-06-28 15:23 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks

2014-04-01 11:00 - 2013-06-28 15:16 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup

2014-04-01 11:00 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT

2014-03-31 18:00 - 2013-07-16 12:21 - 00000492 _____ () C:\Windows\Tasks\SpeedyPC Registration3.job

2014-03-31 16:34 - 2013-07-13 16:09 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask

2014-03-31 16:22 - 2013-07-26 13:02 - 00412258 _____ () C:\Windows\PFRO.log

2014-03-31 10:05 - 2014-01-24 13:06 - 00012800 _____ () C:\Users\Smith\Desktop\BloodPressor.qpw

2014-03-31 10:00 - 2013-11-22 17:55 - 00000336 _____ () C:\Windows\Tasks\Health-Check.job

2014-03-30 13:48 - 2014-03-30 13:47 - 00000000 ____D () C:\Users\Smith\Desktop\New folder

2014-03-30 13:23 - 2013-07-11 10:16 - 00000000 ____D () C:\ProgramData\Norton

2014-03-30 13:23 - 2013-07-11 08:37 - 00000000 ____D () C:\Users\Smith

2014-03-30 13:23 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\registration

2014-03-30 12:37 - 2013-07-17 14:32 - 00001647 _____ () C:\Users\Smith\Desktop\Advanced Uninstaller PRO 11.lnk

2014-03-30 10:45 - 2013-07-11 09:51 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service

2014-03-29 17:25 - 2014-03-29 17:25 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox

2014-03-29 17:10 - 2013-07-14 15:48 - 00000000 ____D () C:\Users\Smith\Documents\ScreenPrint

2014-03-29 16:39 - 2013-07-11 09:55 - 00002004 _____ () C:\Users\Public\Desktop\Eudora.lnk

2014-03-29 16:39 - 2013-06-28 15:12 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information

2014-03-29 10:22 - 2013-07-26 18:49 - 00000000 ____D () C:\Users\Smith\Desktop\Old Firefox Data

2014-03-28 22:52 - 2014-03-28 22:52 - 00000000 ____D () C:\Users\Smith\AppData\Local\Microsoft Help

2014-03-20 16:17 - 2014-03-20 16:17 - 00000000 ____D () C:\Windows\System32\Tasks\Norton Internet Security

2014-03-20 16:11 - 2013-07-11 10:17 - 00003234 _____ () C:\Windows\System32\Tasks\Norton WSC Integration

2014-03-20 16:11 - 2013-07-11 10:17 - 00002503 _____ () C:\Users\Public\Desktop\Norton Internet Security.lnk

2014-03-20 16:11 - 2013-07-11 10:17 - 00000000 ____D () C:\Windows\system32\Drivers\NISx64

2014-03-20 12:10 - 2013-11-16 13:46 - 00000000 ____D () C:\Program Files (x86)\Dell Digital Delivery

2014-03-19 11:23 - 2013-07-11 09:49 - 00000000 ____D () C:\Program Files\Microsoft Office 15

2014-03-18 13:57 - 2014-03-02 13:46 - 00000000 ____D () C:\Users\Smith\AppData\Local\Thunderbird

2014-03-18 11:04 - 2013-08-15 11:22 - 00000000 ____D () C:\Windows\system32\MRT

2014-03-18 11:03 - 2013-07-14 16:31 - 90015360 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

2014-03-15 14:17 - 2014-03-10 14:49 - 00000000 ____D () C:\Users\Smith\Desktop\TestHTMLCodes

2014-03-14 11:24 - 2009-07-14 00:45 - 00324952 _____ () C:\Windows\system32\FNTCACHE.DAT

2014-03-13 14:41 - 2013-07-12 15:14 - 00010092 _____ () C:\Users\Smith\Documents\Database.kdb

2014-03-13 12:27 - 2014-01-16 13:02 - 00000000 ____D () C:\Users\Smith\AppData\Local\Windows Live

2014-03-11 17:26 - 2013-06-28 15:00 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe

2014-03-11 17:26 - 2013-06-28 15:00 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

2014-03-11 17:26 - 2013-06-28 15:00 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater

2014-03-11 11:12 - 2009-07-14 01:08 - 00032648 _____ () C:\Windows\Tasks\SCHEDLGU.TXT

2014-03-10 13:49 - 2014-03-10 13:49 - 00001096 _____ () C:\Users\Smith\Desktop\CoffeeCup Free HTML Editor.lnk

2014-03-10 13:49 - 2014-03-10 13:48 - 00000000 ____D () C:\Users\Smith\Documents\CoffeeCup Software

2014-03-10 13:48 - 2014-03-10 13:48 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CoffeeCup Software

2014-03-10 13:48 - 2014-03-02 17:54 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\CoffeeCup Software

2014-03-07 14:07 - 2014-03-07 14:07 - 00000352 _____ () C:\Users\Smith\Desktop\E-Mail Signatutes.html

2014-03-07 09:25 - 2013-07-17 14:32 - 00042496 _____ () C:\Windows\SysWOW64\AdvUninstCPL.cpl

2014-03-06 13:06 - 2013-07-11 09:51 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\Mozilla

2014-03-06 13:06 - 2013-07-11 09:51 - 00000000 ____D () C:\Users\Smith\AppData\Local\Mozilla

2014-03-02 18:05 - 2014-03-02 18:05 - 00000000 ____D () C:\Users\Smith\Documents\Eudora In Box

2014-03-02 13:46 - 2014-03-02 13:46 - 00002092 _____ () C:\Users\Public\Desktop\Mozilla Thunderbird.lnk

2014-03-02 13:46 - 2014-03-02 13:46 - 00000000 ____D () C:\Users\Smith\AppData\Roaming\Thunderbird

2014-03-02 13:46 - 2014-03-02 13:46 - 00000000 ____D () C:\Program Files (x86)\Mozilla Thunderbird

 

==================== Bamital & volsnap Check =================

 

C:\Windows\System32\winlogon.exe => MD5 is legit

C:\Windows\System32\wininit.exe => MD5 is legit

C:\Windows\SysWOW64\wininit.exe => MD5 is legit

C:\Windows\explorer.exe => MD5 is legit

C:\Windows\SysWOW64\explorer.exe => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\SysWOW64\svchost.exe => MD5 is legit

C:\Windows\System32\services.exe => MD5 is legit

C:\Windows\System32\User32.dll => MD5 is legit

C:\Windows\SysWOW64\User32.dll => MD5 is legit

C:\Windows\System32\userinit.exe => MD5 is legit

C:\Windows\SysWOW64\userinit.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

 

LastRegBack: 2014-02-03 14:46

 

==================== End Of Log ============================

Here is "Addition.txt."

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-03-2014
Ran by Smith at 2014-04-01 11:40:48
Running from C:\Users\Smith\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Norton Internet Security (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
AS: Norton Internet Security (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Internet Security (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Flash Player 12 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 12.0.0.77 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.06)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
Advanced Uninstaller PRO - Version 11 (HKLM-x32\...\AU11_is1) (Version: 11 - Innovative Solutions)
Brother MFL-Pro Suite MFC-7360N (HKLM-x32\...\{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}) (Version: 1.1.3.0 - Brother Industries, Ltd.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
CoffeeCup Free HTML Editor (HKCU\...\CoffeeCup Free HTML Editor) (Version:  - )
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Conexant SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.8.0 - Conexant)
Connect DLCS Toolbar for IE (HKLM-x32\...\IECT3153924) (Version: 6.17.2.8 - Connect DLCS) <==== ATTENTION
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Corel PDF Fusion (HKLM\...\{7D93C785-B8CD-4B29-BBAA-8D28E30A5910}) (Version: 1.11.0000 - Corel Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated) <==== ATTENTION
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.67 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.67 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{B96348BD-6B0D-42E3-80B1-FA6718067BFE}) (Version: 2.8.1000.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Eudora (HKLM-x32\...\{80F94334-1533-4888-97C2-55FC3FCD4C92}) (Version: 7.0 - )
GetSavin (HKLM-x32\...\GetSavin) (Version: 1.1374677957 - Adpeak, Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2598 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
Junk Mail filter update (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
KeePass Password Safe 1.26 (HKLM-x32\...\KeePass Password Safe_is1) (Version: 1.26 - Dominik Reichl)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4569.1508 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 28.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 28.0 (x86 en-US)) (Version: 28.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 28.0 - Mozilla)
Mozilla Thunderbird 24.3.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 24.3.0 (x86 en-US)) (Version: 24.3.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.2.0.38 - Symantec Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.2 - Notepad++ Team)
Nuance PaperPort 12 (HKLM-x32\...\{D08D765A-2191-4210-9711-30FF98806770}) (Version: 12.1.0005 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM-x32\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4569.1508 - Microsoft Corporation) Hidden
PaperPort Image Printer 64-bit (HKLM\...\{715CAACC-579B-4831-A5F4-A83A8DE3EFE2}) (Version: 14.00.0000 - Nuance Communications, Inc.)
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
QuickShare (HKLM-x32\...\{F40711CD-60B3-45F5-85C5-F1AA400C1B6E}) (Version: 10.169.60.13223 - Linkury Inc.) <==== ATTENTION
Scansoft PDF Professional (x32 Version:  - ) Hidden
ScorpionSaver (HKLM-x32\...\{9B65F9A3-9D24-452A-B6EF-1457D65E4259}) (Version: 1.0.0.0 - Adpeak, Inc.) <==== ATTENTION
ScreenPrint Platinum 5 (HKLM-x32\...\ScreenPrint Platinum_is1) (Version:  - The Software Labs, Inc.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SpeedyPC Pro (HKLM-x32\...\{604CD5A1-4520-4844-B064-A3D884B77E91}) (Version: 3.1.10.0 - SpeedyPC Software) <==== ATTENTION
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
WinZip 17.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240DB}) (Version: 17.5.10480 - WinZip Computing, S.L. )
WordPerfect Office IFilter 32-bit (HKLM-x32\...\{1DF03ECE-6AF4-414E-B118-C316F151A9A2}) (Version: 1.4 - Corel Corporation)
WordPerfect Office IFilter 64-bit (HKLM\...\{1B45B85C-99E8-4523-8FB3-0248B3DECFC8}) (Version: 1.4 - Corel Corporation)
WordPerfect Office X6 - Common Files (x32 Version: 16.2.1 - Corel Corporation) Hidden
WordPerfect Office X6 - Common Files English (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Extras (HKLM-x32\...\{98F94B9C-9FF5-4053-85A6-3D4F3FA3EBA0}) (Version: 1.00.0000 - Corel Corporation)
WordPerfect Office X6 - IPM (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Lightning Files (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Lightning Files English (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Oxford (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Presentations Files (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Presentations Files English (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Quattro Pro Files (x32 Version: 16.2.1 - Corel Corporation) Hidden
WordPerfect Office X6 - Quattro Pro Files English (x32 Version: 16.2 - Corel Corporation) Hidden
WordPerfect Office X6 - Setup Files (x32 Version: 16.2.1 - Corel Corporation) Hidden
WordPerfect Office X6 - System Files (x32 Version: 15.0 - Corel Corporation) Hidden
WordPerfect Office X6 - WordPerfect Files (x32 Version: 16.2.1 - Corel Corporation) Hidden
WordPerfect Office X6 - WordPerfect Files English (x32 Version: 16.2.1 - Corel Corporation) Hidden
WordPerfect Office X6 - WT (x32 Version: 16.1 -  Corel Corporation) Hidden
WordPerfect Office X6 (HKLM-x32\...\_{26D6D2A4-F08A-4212-86E7-7F1F75033610}) (Version: 16.0.0.428 - Corel Corporation)
WordPerfect Office X6 (x32 Version: 16.1 - Corel Corporation) Hidden
WordPerfect OfficeReady (HKLM-x32\...\{737D7CA8-D05C-46C7-AFED-A76616E8CA3B}) (Version: 1.0 - Corel Corporation.)

==================== Restore Points  =========================

30-03-2014 17:22:19 Restore Operation

==================== Hosts content: ==========================

2009-07-13 22:34 - 2014-01-01 16:20 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {08D60CE4-D0AA-424C-AF89-85B3DA16D5A9} - \BackgroundContainer Startup Task No Task File
Task: {1DFDC7CD-F0C0-450F-A3F5-766171EF3C32} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\WSCStub.exe [2014-03-11] (Symantec Corporation)
Task: {43A79917-4860-4C71-8DF3-9CBDF06F6E65} - System32\Tasks\TidyNetwork Update => C:\Users\Smith\AppData\Local\TidyNetwork\petnupdate.exe
Task: {5151E222-5BAE-4469-AFC5-8DE0B8748D3C} - System32\Tasks\RealPlayerRealUpgradeLogonTaskS-1-5-21-3340949197-3542025495-1941659868-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe
Task: {60B755AE-3D68-458E-BC99-C76A18C42618} - System32\Tasks\Health-Check-auto => C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe [2014-03-28] (Innovative Solutions)
Task: {7035AEC8-098F-4EC4-BD7F-572AE2823001} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated)
Task: {721EBF5F-FD09-465A-BA7A-7FAD267E34D4} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: {8BAF25EF-46EB-4C05-9CB4-F445FB607EC8} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2013-12-17] (Microsoft Corporation)
Task: {91391D24-AA9D-49A5-9516-1061E28C223E} - System32\Tasks\Norton Internet Security\Norton Error Analyzer => C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {9E658C5A-50DC-4DB9-93B0-E6948B22B3BE} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {A01C1846-6812-4E35-AE2D-C5419709115D} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {AE6AEC76-B494-4926-83AF-07F0DEEFA6D6} - System32\Tasks\RealPlayerRealUpgradeScheduledTaskS-1-5-21-3340949197-3542025495-1941659868-1001 => C:\Program Files (x86)\Real\RealUpgrade\RealUpgrade.exe
Task: {AFC6801B-2A4B-4950-B7C1-9D6783EE9F60} - System32\Tasks\SpeedyPC Registration3 => Rundll32.exe "C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\UUS3.dll" RunUns
Task: {B4BE6D23-1B17-4DFC-A3E2-98C328756790} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {C291C086-EB06-454C-932A-4ED5EF930FF1} - System32\Tasks\PCDoctorBackgroundMonitorTask-Retry => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {C57B289D-1906-48F5-B4CE-B2E09F8A27E4} - System32\Tasks\Norton Internet Security\Norton Error Processor => C:\Program Files (x86)\Norton Internet Security\Engine\21.2.0.38\SymErr.exe [2014-01-30] (Symantec Corporation)
Task: {DFA54E7F-A1B9-4072-9557-2B6D157B05C3} - System32\Tasks\Health-Check => C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe [2014-03-28] (Innovative Solutions)
Task: {EE1C3D95-A557-4A83-BD43-FB0C0F6640C8} - System32\Tasks\{09124B8E-0ABA-4A9E-8572-5980FE82C802} => C:\Program Files (x86)\1-Click Answers\answers.exe
Task: {F8D8C69E-15BD-4037-9AD5-D72016425AE8} - System32\Tasks\{628915F9-DD37-41CF-8FDA-83E4A66B81D5} => C:\Program Files (x86)\1-Click Answers\answers.exe
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\Health-Check-auto.job => C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe
Task: C:\Windows\Tasks\Health-Check.job => C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe
Task: C:\Windows\Tasks\SpeedyPC Registration3.job => C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\UUS3.dll

==================== Loaded Modules (whitelisted) =============

2012-04-25 10:48 - 2012-04-25 10:48 - 00146432 _____ () C:\Windows\System32\corelcreatorpm.dll
2014-03-19 11:22 - 2014-03-19 11:22 - 08878248 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2014-03-19 11:20 - 2013-10-31 17:13 - 00102568 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2013-07-11 09:49 - 2014-01-02 18:41 - 00621736 _____ () C:\Program Files\Microsoft Office 15\ClientX64\StreamServer.dll
2013-06-28 16:25 - 2011-12-15 18:34 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-06-28 15:16 - 2012-01-26 22:49 - 02751808 ____N () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
2013-07-17 14:32 - 2014-03-07 09:23 - 00565827 _____ () C:\Program Files (x86)\Innovative Solutions\Advanced Uninstaller PRO\sqlite3.dll
2013-07-14 12:26 - 2009-02-27 16:38 - 00139264 ____R () C:\Program Files (x86)\Brother\BrUtilities\BrLogAPI.dll
2013-06-28 15:12 - 2011-12-16 14:39 - 01198872 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2013-11-12 11:04 - 2013-11-12 11:04 - 00110088 _____ () c:\Program Files (x86)\Dell Digital Delivery\ServiceTagPlusPlus.dll
2014-02-13 13:51 - 2014-02-13 13:51 - 00172032 _____ () C:\Windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\00a0b4a9df6e4abf30ae2af3624a77ce\IsdiInterop.ni.dll
2013-06-28 15:13 - 2012-02-01 17:25 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== Disabled items from MSCONFIG ==============


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (04/01/2014 11:01:47 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/31/2014 04:24:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/31/2014 09:54:05 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 01:43:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 01:25:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 10:47:11 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/29/2014 03:40:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/29/2014 08:52:49 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2014 11:21:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2014 04:57:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (03/30/2014 01:24:34 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (03/30/2014 01:23:56 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service terminated with service-specific error %%5.

Error: (03/28/2014 04:57:09 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (03/10/2014 09:30:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (02/26/2014 08:12:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (02/18/2014 11:44:11 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004005

Error: (02/15/2014 03:14:46 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (02/12/2014 05:34:57 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (02/04/2014 07:01:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (01/15/2014 04:04:36 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}


Microsoft Office Sessions:
=========================
Error: (04/01/2014 11:01:47 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/31/2014 04:24:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/31/2014 09:54:05 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 01:43:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 01:25:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/30/2014 10:47:11 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/29/2014 03:40:22 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/29/2014 08:52:49 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2014 11:21:49 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/28/2014 04:57:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2014-01-01 15:20:45.219
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-01-01 15:20:45.188
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


==================== Memory info ===========================

Percentage of memory in use: 25%
Total physical RAM: 8063.54 MB
Available physical RAM: 6029.45 MB
Total Pagefile: 16125.26 MB
Available Pagefile: 13970.11 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:909.81 GB) (Free:868.12 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 932 GB) (Disk ID: E8584A85)

Partition: GPT Partition Type.

==================== End Of Log ============================



#4 nasdaq

nasdaq

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Posted 04 April 2014 - 01:04 PM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start

SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU - DefaultScope {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =
SearchScopes: HKCU - {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

end

Save the files as fixlist.txt in to the same folder as FRST
Run FRST and click Fix only once and wait
The tool will create a log (Fixlog.txt) please post it to your reply.
===


Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Any remaining issues with this computer?

Edited by nasdaq, 04 April 2014 - 01:05 PM.


#5 wsmith8

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Posted 04 April 2014 - 02:16 PM

Fixlog.txt

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-03-2014
Ran by Smith at 2014-04-04 15:04:48 Run:1
Running from C:\Users\Smith\Desktop\Removal Of Malware & Other Removal Software\1-FRST64
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKCU
- DefaultScope {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =
SearchScopes: HKCU - {314445FC-FE84-47C5-B90C-8B7FFC6C28D7} URL =
FF Plugin: @microsoft.com/GENUINE - disabled No File
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File
FF Plugin ProgramFiles/Appdata: C:\Program Files (x86)\mozilla firefox\browser\plugins\npMozCouponPrinter.dll (Coupons, Inc.)
Error reading preferences. Please check "preferences" file for possible corruption. <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION


*****************

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key deleted successfully.
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\SearchScopes: HKCU => Value not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{314445FC-FE84-47C5-B90C-8B7FFC6C28D7} => Key deleted successfully.
HKCR\CLSID\{314445FC-FE84-47C5-B90C-8B7FFC6C28D7} => Key not found.
HKLM\Software\MozillaPlugins\FF Plugin: @microsoft.com/GENUINE - disabled No File => Key not found.
"FF Plugin: @microsoft.com/GENUINE - disabled No File" => not found.
HKLM\Software\Wow6432Node\MozillaPlugins\FF Plugin-x32: @microsoft.com/GENUINE - disabled No File => Key not found.
FF Plugin-x32: @microsoft.com/GENUINE - disabled No File not found.
HKLM\SOFTWARE\Policies\Google => Key deleted successfully.
HKCU\SOFTWARE\Policies\Google => Key deleted successfully.

==== End of Fixlog ====

 

---------------------------

CheckUp.txt

 

Results of screen317's Security Check version 0.99.81  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 12.0.0.77  
 Adobe Reader XI  
 Mozilla Firefox (28.0)
 Mozilla Thunderbird (24.4.0)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  
````````````````````End of Log``````````````````````

 

----------------------------------------------------------------------



#6 nasdaq

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Posted 05 April 2014 - 08:18 AM

Looking good. Any remaining issues?

#7 wsmith8

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Posted 05 April 2014 - 10:37 AM

Thank you very much.



#8 nasdaq

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Posted 05 April 2014 - 12:59 PM

If all is well:

Time for some housekeeping
  • The following will implement some cleanup procedures as well as reset System Restore points:
  • Click Start > Run and copy/paste the following bold text into the Run box and click OK:
  • ComboFix /Uninstall
===

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#9 wsmith8

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Posted 05 April 2014 - 03:03 PM

In Windows- 7- 64 bit--It has Start-->Search programs and files.

 

It does not have--Click Start > Run or OK.

 

I have tried inserting "ComboFix /Uninstall" then hit enter.

but that doesn't work.

 

William



#10 nasdaq

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Posted 06 April 2014 - 08:02 AM

This will reset the RUN function in your start menu.

http://windows.microsoft.com/en-ca/windows/what-happened-run-command#1TC=windows-7

#11 wsmith8

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Posted 06 April 2014 - 10:46 AM

I have the run box now. When I paste "ComboFix /Uninstall" in the run box, I get the message "Windows can not find ComboFix."



#12 nasdaq

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Posted 06 April 2014 - 12:24 PM

Sorry, I assumed that you had run the tool. Apparently not. Forget about it.

#13 wsmith8

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Posted 06 April 2014 - 12:54 PM

Thank you for being so understanding and all of your help. I really appreicate your time and information.

 

William



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Posted 06 April 2014 - 12:59 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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