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3 replies to this topic

#1 bigugly11


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Posted 01 April 2014 - 07:08 AM

Anyone have any ideas on how to remove key-find.com search engine?


I am sure it was installed with a freeware program but not sure. I alway use custom install as to prevent unwanted installation of programs, but I missed this one some how.


It was on IE 11 and Firefox 28. I was able to get rid of it on Firefox (FF) by uninstalling and reinstalling FF.


I can not get rid of ot on IE and have tried multiply internet found suggestion and three malware/spyware removal program and registery cleaners but it is still there.


I have removed IE 11, IE 10, IE 9 in hopes that would help but it is still on IE 8, the present IE on my system.


I have Win 7 Pro.


See attachment....Attached File  Snap 2014-04-01 at 08.05.05.jpg   94.09KB   0 downloads

Edited by hamluis, 01 April 2014 - 07:39 AM.
Moved from MRL to Am I Infected - Hamluis.

Only two things are infinite, the universe and human stupidity!

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#2 TB-Psychotic


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Posted 01 April 2014 - 08:13 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs is required to determine the presence of malware.
Scan with FRST in normal mode

Please download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)
  • Run FRST.
  • Don´t change one of the checkboxes and hit Scan.
  • Logfiles are created on your desktop.
  • Poste the FRST.txt and (after the first scan only!) the Addition.txt.

Scan with TDSS-Killer

Please read and follow these instructions carefully. We do not want it to fix anything yet (if found), we need to see a report first.

Download TDSSKiller.zip and extract to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • Press Start Scan
  • If Malicious objects are found, do NOT select Copy to quarantine. Change the action to Skip, and save the log.
  • Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt

Please attach this file to your next reply.

Proud Member of UNITE & TB
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 bigugly11

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Posted 03 April 2014 - 10:36 AM

Thanks for your reply.


I had follow this topic check and thought I would get an email if a reply was posted but did not.

I could not find a way to remove find-key and their email address to contact find-key support was bogus.


So, I was able to remove it with system restore after several attemps.


Thanks again,




Only two things are infinite, the universe and human stupidity!

#4 viandy


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Posted 05 April 2014 - 12:14 PM

You need to check the Desktop shortcut of your browser, its properties. Make sure that it doesn't have anything related to Key Find

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