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WIFI fine but no internet

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#1 Optimistic1


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Posted 01 April 2014 - 07:04 AM

I am running a laptop using XP. Internet and wifi were fine until yesterday but now, upon opening Firefox, I get:


Firefox can't find the server at......etc. I've tried a different URL, Google for instance.


A similar problem if I try IE.


I've switched the laptop wireless off and on, rebooted the router, even reset the router. The machine shows that I am connected to wifi with "excellent" reception.


Then I tried a direct connection with a LAN cable. still the same.


I ran the "repair wireless network connection" option but to no avail.


I disconnected wifi and retried connection by re-inputting the key but then it does not even connect.


If I then shut down the machine and reboot it picks up the wifi again just fine, but still no internet.


I uninstalled Firefox (including data), and rebooted. Tried again just with IE. Still the same issue.


I am running another laptop (Windows 7) which is fine on the same wifi. so is my iPad


Any ideas?



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#2 Will5200


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Posted 01 April 2014 - 07:37 AM

Some thoughts ...


Obviously not the wireless circuit, same the choice of browser. Have you tried:


1. pinging a known good Web site from the command prompt? (i.e. Google). DNS may be an issue, suggest you proceed to the next steps:

2. Reinstalling the wireless driver (works for me most of the time).

3. Resetting the TCP/IP stack: http://support.microsoft.com/kb/299357

4. Possibly wireless card issue. Under warranty?


Good luck.

#3 OldPhil



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Posted 01 April 2014 - 07:40 AM

Look in device manager do you see any yellow checked items?

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#4 Optimistic1

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Posted 01 April 2014 - 02:12 PM

Thank you both, I'm up and running now. There were no yellow checked items Phil and a combination of the list from Will worked.


Very grateful!

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