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Posted 31 March 2014 - 11:55 PM
Posted 01 April 2014 - 04:50 AM
my name is Marius and I will assist you with your malware related problems.
Before we move on, please read the following points carefully.
Posted 02 April 2014 - 01:56 AM
i did the first scan and the results went on to notepad. I am not that good with computers so how to i send the results to you without sending them as attatchment
Posted 02 April 2014 - 08:04 AM
hi there i have the results of the first scan
Posted 02 April 2014 - 08:12 AM
i have not done that scan yet i will be doing it shortly
Posted 02 April 2014 - 08:19 AM
Click on start-->control panel.
Vista/7: Open Programs and Features
XP: Open add/remove programs
Search for and remove the following programs
Ask Toolbar Updater
File Type Assistant
Virgin Media Toolbar
Close the window.
Fix with FRST (normal mode)
WARNING: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Posted 02 April 2014 - 08:55 AM
i uninstalled the programs on the the list that you gave me
i also done the tdss killer scan and it said there where no threats found it scanned 487 objects
Posted 03 April 2014 - 09:19 AM
it's taking me longer to reply just of night shift
tomorrow i will be off all day
Posted 04 April 2014 - 02:44 AM
Combofix should only be run when adviced by a team member!
Important - Save the file to your desktop!
Posted 04 April 2014 - 08:56 AM
I have read that this software can damage your pc and need to be run under supervision i read the post from quietman7 . How safe is it to use
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