Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hijacked browser, Slow speed, Windows 8.1


  • Please log in to reply
7 replies to this topic

#1 dawnt1976

dawnt1976

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:10 AM

Posted 31 March 2014 - 07:44 PM

Hello, I have gotten a virus of some kind, I think from a flash drive my gf uses to store homework on. She brought home the flash drive from using it at work (in a hospital for pete's sake!) and the files were all hidden. I figured out how to unhide them thanks to the internet, but I think I got a virus of some sort in the process. Since then my browser has been being hijacked, my computer is super slow, random ad pop-ups show up, and even when I use google to search the results come back with a whole list of crap that is not even applicable to my search. I have tried AVG (the free version) and also Malwarebytes (the free version) and both have located threats and "removed" them, but the problems persist. I don't know what to do next. I have a Dell laptop with windows 8.1. Please help!



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:10 PM

Posted 01 April 2014 - 11:25 AM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 dawnt1976

dawnt1976
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:10 AM

Posted 08 May 2014 - 09:28 PM

Hello,

So sorry about the delay. My mother was admitted to the hospital on March 29th and I have been unable to sit still long enough to get to this. She's in a rehab facility and doing better now, so here I am. I am going to create a new post for each of the different logs. Here goes:

 

Security Check

 Results of screen317's Security Check version 0.99.82  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
AVG AntiVirus Free Edition 2014   
Ad-Aware Antivirus                
Windows Defender                  
Symantec Endpoint Protection      
 Antivirus out of date! (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
 Java version out of Date! 
  Adobe Flash Player 12.0.0.77 Flash Player out of Date!  
 Mozilla Firefox (28.0) 
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5354.0\AdAwareService.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5354.0\AdAwareTray.exe 
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 

Farbar

 

Farbar Service Scanner Version: 03-05-2014
Ran by Dawn (administrator) on 08-05-2014 at 20:40:31
Running from "C:\Users\Dawn\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2014-03-13 11:06] - [2014-01-29 04:47] - 2543960 ____A (Microsoft Corporation) ECC68BD5347BDE9631EE68274858A41F
 
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2014-03-17 10:08] - [2013-10-25 02:48] - 1571328 ____A (Microsoft Corporation) 8077537B1600AF493E7EE1A7A5C90799
 
C:\Program Files\Windows Defender\MsMpEng.exe
[2014-03-17 10:08] - [2013-10-30 20:29] - 0023824 ____A (Microsoft Corporation) 7CE5405B192AC912B9405F72386C7D4B
 
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

Mini Tool Box

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Dawn (administrator) on 08-05-2014 at 20:43:16
Running from "C:\Users\Dawn\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Dell Wireless 1703 802.11b|g|n (2.4GHz) = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="wireless_11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : MYLaptop
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gateway.pace.com
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1A-76-3F-14-21-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B8-76-3F-14-21-CC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : B8-CA-3A-E2-8A-0A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : gateway.pace.com
   Description . . . . . . . . . . . : Dell Wireless 1703 802.11b|g|n (2.4GHz)
   Physical Address. . . . . . . . . : B8-76-3F-14-21-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::6561:9f8d:35ed:3757%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, May 8, 2014 8:18:36 PM
   Lease Expires . . . . . . . . . . : Friday, May 9, 2014 8:18:36 PM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 330855999
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-D5-B3-12-B8-CA-3A-E2-8A-0A
   DNS Servers . . . . . . . . . . . : 75.126.206.18
                                       184.173.169.186
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 5:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1ce0:b53:9425:88a3(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1ce0:b53:9425:88a3%8(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 218103808
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-D5-B3-12-B8-CA-3A-E2-8A-0A
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.gateway.pace.com:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gateway.pace.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  75.126.206.18-static.reverse.softlayer.com
Address:  75.126.206.18
 
Name:    google.com
Addresses:  2607:f8b0:4002:c01::8a
 74.125.137.113
 74.125.137.139
 74.125.137.138
 74.125.137.100
 74.125.137.101
 74.125.137.102
 
 
Pinging google.com [74.125.137.138] with 32 bytes of data:
Reply from 74.125.137.138: bytes=32 time=39ms TTL=45
Reply from 74.125.137.138: bytes=32 time=39ms TTL=45
 
Ping statistics for 74.125.137.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 39ms, Average = 39ms
Server:  75.126.206.18-static.reverse.softlayer.com
Address:  75.126.206.18
 
Name:    yahoo.com
Addresses:  98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=87ms TTL=44
Reply from 98.139.183.24: bytes=32 time=79ms TTL=44
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 79ms, Maximum = 87ms, Average = 83ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...1a 76 3f 14 21 cb ......Microsoft Wi-Fi Direct Virtual Adapter
  6...b8 76 3f 14 21 cc ......Bluetooth Device (Personal Area Network)
  4...b8 ca 3a e2 8a 0a ......Realtek PCIe FE Family Controller
  3...b8 76 3f 14 21 cb ......Dell Wireless 1703 802.11b|g|n (2.4GHz)
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
  7...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    281
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  8    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  8    306 2001::/32                On-link
  8    306 2001:0:9d38:6abd:1ce0:b53:9425:88a3/128
                                    On-link
  3    281 fe80::/64                On-link
  8    306 fe80::/64                On-link
  8    306 fe80::1ce0:b53:9425:88a3/128
                                    On-link
  3    281 fe80::6561:9f8d:35ed:3757/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
  8    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/24/2014 05:58:38 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1706. SA_Error1706: StandardAction(0xC00706AA): An installation package for the product AVG 2014 cannot be found. Try the installation again using a valid copy of the installation package 'Avgx64.msi'.
 
Error: (04/24/2014 06:44:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
 
Error: (04/24/2014 06:44:45 PM) (Source: Symantec AntiVirus) (User: )
Description: Auto-Protect Error: Auto-Protect loaded the default configuration.Application has encountered an error.
 
Error: (03/31/2014 08:27:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 27.0.1.5156, time stamp: 0x52fc0fcf
Faulting module name: mozalloc.dll, version: 27.0.1.5156, time stamp: 0x52fbe972
Exception code: 0x80000003
Fault offset: 0x0000119c
Faulting process id: 0x23a4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5
 
Error: (03/31/2014 07:30:46 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: MYLAPTOP)
Description: Activation of app Microsoft.BingNews_8wekyb3d8bbwe!AppexNews failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/31/2014 05:18:32 PM) (Source: Application Hang) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.16384 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1ecc
 
Start Time: 01cf42151b1dcd08
 
Termination Time: 4294967295
 
Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe
 
Report Id: e13add9d-b917-11e3-be92-b8763f1421cc
 
Faulting package full name: Microsoft.BingNews_3.0.2.233_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: AppexNews
 
Error: (03/31/2014 05:00:04 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.
.
 
Error: (03/17/2014 11:10:16 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MYLAPTOP)
Description: Activation of app Microsoft.SkypeApp_kzf8qxf38zg5c!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/17/2014 11:10:02 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: MYLAPTOP)
Description: App Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c+App did not launch within its allotted time.
 
Error: (03/17/2014 11:03:41 AM) (Source: MsiInstaller) (User: MYLAPTOP)
Description: Product: Java 7 Update 51 -- Error 25025.  A previous Java uninstallation was never completed.  You need to restart your computer before installing Java.
 
 
System errors:
=============
Error: (05/08/2014 08:35:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246007: Update for Windows 8.1 for x64-based Systems (KB2919442).
 
Error: (05/08/2014 08:35:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80246007: Update for Windows 8.1 for x64-based Systems (KB2919394).
 
Error: (05/08/2014 08:24:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (05/08/2014 08:24:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (04/24/2014 06:00:06 PM) (Source: Service Control Manager) (User: )
Description: The Interactive Services Detection service terminated with the following error: 
%%1
 
Error: (04/24/2014 05:57:49 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with the following service-specific error: 
%%3758213661
 
Error: (04/24/2014 05:57:39 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with the following service-specific error: 
%%3758213661
 
Error: (04/24/2014 05:57:28 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with the following service-specific error: 
%%3758213661
 
Error: (04/24/2014 05:57:18 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with the following service-specific error: 
%%3758213661
 
Error: (04/24/2014 05:57:08 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with the following service-specific error: 
%%3758213661
 
 
Microsoft Office Sessions:
=========================
Error: (04/24/2014 05:58:38 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2014 -- Error 1706. SA_Error1706: StandardAction(0xC00706AA): An installation package for the product AVG 2014 cannot be found. Try the installation again using a valid copy of the installation package 'Avgx64.msi'.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (04/24/2014 06:44:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )
 
Error: (04/24/2014 06:44:45 PM) (Source: Symantec AntiVirus)(User: )
Description: Auto-Protect Error: Auto-Protect loaded the default configuration.Application has encountered an error.
 
Error: (03/31/2014 08:27:37 PM) (Source: Application Error)(User: )
Description: plugin-container.exe27.0.1.515652fc0fcfmozalloc.dll27.0.1.515652fbe972800000030000119c23a401cf4d3abe7664f0C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dll6cf6a55c-b934-11e3-be92-b8763f1421cc
 
Error: (03/31/2014 07:30:46 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: MYLAPTOP)
Description: Microsoft.BingNews_8wekyb3d8bbwe!AppexNews-2147023170
 
Error: (03/31/2014 05:18:32 PM) (Source: Application Hang)(User: )
Description: backgroundTaskHost.exe6.3.9600.163841ecc01cf42151b1dcd084294967295C:\WINDOWS\system32\backgroundTaskHost.exee13add9d-b917-11e3-be92-b8763f1421ccMicrosoft.BingNews_3.0.2.233_x64__8wekyb3d8bbweAppexNews
 
Error: (03/31/2014 05:00:04 PM) (Source: Microsoft-Windows-CAPI2)(User: )
 
Error: (03/17/2014 11:10:16 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MYLAPTOP)
Description: Microsoft.SkypeApp_kzf8qxf38zg5c!App-2144927142
 
Error: (03/17/2014 11:10:02 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: MYLAPTOP)
Description: Microsoft.SkypeApp_2.5.0.1005_x86__kzf8qxf38zg5c+App
 
Error: (03/17/2014 11:03:41 AM) (Source: MsiInstaller)(User: MYLAPTOP)
Description: Product: Java 7 Update 51 -- Error 25025.  A previous Java uninstallation was never completed.  You need to restart your computer before installing Java.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
=========================== Installed Programs ============================
 
Ad-Aware Antivirus (Version: 11.1.5354.0)
AdAwareInstaller (Version: 11.1.5354.0)
AdAwareUpdater (Version: 11.1.5354.0)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Amazon Browser App (Version: 1.0.0.0)
Amazon Cloud Drive (Version: 2.1.2013.1340)
Amazon Cloud Player (Version: 2.3.0.422)
AntimalwareEngine (Version: 2.6.0.0)
Apple Application Support (Version: 2.3.4)
Apple Software Update (Version: 2.1.3.127)
AVG 2014 (Version: 14.0.3931)
AVG 2014 (Version: 14.0.4158)
AVG 2014 (Version: 2014.0.4336)
CyberLink LabelPrint 2.5 (Version: 2.5.5415a)
CyberLink Media Suite 10 (Version: 10.0.1.1913)
CyberLink Media Suite Essentials (Version: 10.0)
CyberLink Power2Go 8 (Version: 8.0.0.1904)
CyberLink PowerDirector 10 (Version: 10.0.1.1904)
CyberLink PowerDVD 10 (Version: 10.0.4318.52)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery - Support Software (Version: 1.0.0.5)
Dell Backup and Recovery (Version: 1.0.0.5)
Dell System Detect (Version: 5.4.0.4)
Dell Touchpad (Version: 16.3.7.0)
Dell WLAN and Bluetooth Client Installation (Version: 10.0)
Facebook Messenger 2.1.4814.0 (Version: 2.1.4814.0)
Facebook Video Calling 2.0.0.447 (Version: 2.0.447)
File Opener Pro
FrostWire 5.7.0 (Version: 5.7.0.1)
Google Chrome (Version: 34.0.1847.131)
Google Update Helper (Version: 1.3.24.7)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 10.18.10.3316)
Intel® Rapid Storage Technology (Version: 11.7.0.1013)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
KeyPlayer 2013 (Version: 2013)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Media Go (Version: 2.6.205)
Media Go Video Playback Engine 2.0.114.09020 (Version: 2.0.114.09020)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Home and Student 2013 - en-us (Version: 15.0.4605.1003)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SkyDrive (Version: 17.0.2003.1112)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 28.0 (x86 en-US) (Version: 28.0)
Mozilla Maintenance Service (Version: 28.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
My Dell (Version: 3.5.6426.22)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4551.1512)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4551.1512)
Office 15 Click-to-Run Localization Component (Version: 15.0.4551.1512)
Origin (Version: 9.3.7.2735)
Photo Gallery (Version: 16.4.3505.0912)
Picasa 3 (Version: 3.9)
PlayStation®Store (Version: 4.18.0.15698)
Qualcomm Atheros Bluetooth Suite (64) (Version: 8.0.0.218)
Quickset64 (Version: 10.15.012)
QuickTime (Version: 7.74.80.86)
Realtek High Definition Audio Driver (Version: 6.0.1.6788)
Realtek USB 2.0 Card Reader (Version: 6.1.8400.39030)
Shared C Run-time for x64 (Version: 10.0.0)
Social Privacy DNS
Sony PC Companion 2.10.188 (Version: 2.10.188)
Symantec Endpoint Protection (Version: 12.1.2015.2015)
System Requirements Lab for Intel (Version: 4.5.15.0)
Video Helper (Version: 1.0.0)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
World of Warcraft (Version: 5.4.0.17399)
 
========================= Devices: ================================
 
Name: Bluetooth Audio Device
Description: Bluetooth Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Qualcomm Atheros Communications
Service: BTATH_A2DP
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
Name: Virtual Bluetooth Support (Include Audio)
Description: Virtual Bluetooth Support (Include Audio)
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Qualcomm Atheros Communications
Service: AthBTPort
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
Name: Bluetooth LWFLT Device
Description: Bluetooth LWFLT Device
Class Guid: {c7c038ad-1f2d-44d4-b2fe-d912be20e6d5}
Manufacturer: Qualcomm Atheros Communications
Service: BTATH_LWFLT
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 74%
Total physical RAM: 3977.27 MB
Available physical RAM: 1029.61 MB
Total Pagefile: 4809.27 MB
Available Pagefile: 1610.75 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:455.45 GB) (Free:388.77 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\MYLAPTOP
 
Administrator            Dawn                     Guest                    
Nicole                   
 
 
**** End of log ****


#4 dawnt1976

dawnt1976
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:10 AM

Posted 08 May 2014 - 09:31 PM

Malwarebytes Scan:

 

<?xml version="1.0" encoding="UTF-16" ?>
<mbam-log>
<header>
<date>2014/05/08 21:22:04 -0400</date>
<log>mbam-log-2014-05-08 (20-52-38).xml</log>
<isadmin>yes</isadmin>
</header>
<engine>
<version>2.00.1.1004</version>
<rules-database>v2014.05.09.01</rules-database>
<swissarmy-database>v2014.03.27.01</swissarmy-database>
<license>trial</license>
<file-protection>enabled</file-protection>
<web-protection>enabled</web-protection>
<self-protection>disabled</self-protection>
</engine>
<system>
<osversion>Windows 8.1</osversion>
<arch>x64</arch>
<username>Dawn</username>
<filesys>NTFS</filesys>
</system>
<summary>
<type>threat</type>
<result>completed</result>
<objects>292442</objects>
<time>1763</time>
<processes>0</processes>
<modules>0</modules>
<keys>4</keys>
<values>1</values>
<datas>0</datas>
<folders>3</folders>
<files>11</files>
<sectors>0</sectors>
</summary>
<options>
<memory>enabled</memory>
<startup>enabled</startup>
<filesystem>enabled</filesystem>
<archives>enabled</archives>
<rootkits>disabled</rootkits>
<deeprootkit>disabled</deeprootkit>
<shuriken>enabled</shuriken>
<pup>enabled</pup>
<pum>enabled</pum>
</options>
<items>
<key><path>HKLM\SOFTWARE\CLASSES\CLSID\{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE}</path><vendor>PUP.Optional.Highlightly</vendor><action>success</action><hash>a2b31d3266152d09f7c252d19969be42</hash></key>
<key><path>HKLM\SOFTWARE\CLASSES\CLSID\{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE}\INPROCSERVER32</path><vendor>PUP.Optional.Highlightly</vendor><action>success</action><hash>a2b31d3266152d09f7c252d19969be42</hash></key>
<key><path>HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE}</path><vendor>PUP.Optional.Highlightly</vendor><action>success</action><hash>a2b31d3266152d09f7c252d19969be42</hash></key>
<key><path>HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\PREAPPROVED\{83F2328D-0D6A-42B4-B0C4-02A929EDD4BE}</path><vendor>PUP.Optional.Highlightly</vendor><action>success</action><hash>a2b31d3266152d09f7c252d19969be42</hash></key>
<value><path>HKLM\SOFTWARE\WOW6432NODE\MOZILLA\FIREFOX\EXTENSIONS</path><valuename>gethighlightly@gethighlightly.com</valuename><vendor>PUP.Optional.Highlightly.A</vendor><action>success</action><valuedata>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com</valuedata><hash>92c3b19e5a2182b4ad641572da284eb2</hash></value>
<folder><path>C:\Program Files\Highlightly</path><vendor>PUP.Optional.Highlightly.A</vendor><action>success</action><hash>84d184cb3f3c1c1a69247bf66a986799</hash></folder>
<folder><path>C:\Program Files\Highlightly\IE</path><vendor>PUP.Optional.Highlightly.A</vendor><action>success</action><hash>84d184cb3f3c1c1a69247bf66a986799</hash></folder>
<folder><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></folder>
<file><path>C:\Program Files\Highlightly\IE\HighlightlyClientIE.dll</path><vendor>PUP.Optional.Highlightly</vendor><action>success</action><hash>a2b31d3266152d09f7c252d19969be42</hash></file>
<file><path>C:\Users\Dawn\AppData\Roaming\Mozilla\Firefox\Profiles\criz1vzv.default\searchplugins\conduit-search.xml</path><vendor>PUP.Optional.Conduit.A</vendor><action>success</action><hash>9bbaeb6484f7f34366f79fe85ea450b0</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\browser.js</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\browser.xul</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\chrome.manifest</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\icon-48.png</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\icon-64.png</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\install.rdf</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\vitruvian.bootstrap.js</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Program Files (x86)\Mozilla Firefox\extensions\gethighlightly@gethighlightly.com\vitruvian.plugin-api.js</path><vendor>PUP.Optional.HighLightly</vendor><action>success</action><hash>282dada284f7b28432c91b5a20e28c74</hash></file>
<file><path>C:\Users\Dawn\AppData\Roaming\Mozilla\Firefox\Profiles\criz1vzv.default\prefs.js</path><vendor>PUP.Optional.Conduit.A</vendor><action>replaced</action><baddata>user_pref(&quot;browser.newtab.url&quot;, &quot;http://search.conduit.com/?ctid=CT3317458&amp;octid=EB_ORIGINAL_CTID&amp;SearchSource=69&amp;CUI=&amp;SSPV=&amp;Lay=1&amp;UM=4&amp;UP=SPCED0E5CA-32C0-46F2-9ED8-020C15F6BFC9&quot;);</baddata><gooddata></gooddata><hash>7fd6311ea6d55adc8baac4a8e91bc739</hash></file>
</items>
</mbam-log>

MBAR 1

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.05.09.03
 
Windows 8 x64 NTFS
Internet Explorer 11.0.9600.16521
Dawn :: MYLAPTOP [administrator]
 
5/8/2014 9:48:23 PM
mbar-log-2014-05-08 (21-48-23).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 287268
Time elapsed: 31 minute(s), 33 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

MBAR 2

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.2.9200 Windows 8 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16521
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.796000 GHz
Memory total: 4170469376, free: 1768292352
 
Downloaded database version: v2014.05.09.03
Downloaded database version: v2014.03.27.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: FD0B0D92
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 1702461479
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid e8c5c7dd-26a6-460f-bdf1-8db5d871c45d
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 1702461479
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid e8c5c7dd-26a6-460f-bdf1-8db5d871c45d
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID f15e4746-6a33-445b-875a-348fe3f83ddd
    FirstLBA 2048  Last LBA 1026047
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type 796badd3-6bbf-4d9f-b631-466eb71a4965
    Partition ID 222c861a-b9ab-4fda-961a-a485ce538624
    FirstLBA 1026048  Last LBA 1107967
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 99c224f6-df50-483b-9598-e7371aa1e82
    FirstLBA 1107968  Last LBA 1370111
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID d5e98dca-1dc1-48f2-a87c-f00bf749133
    FirstLBA 1370112  Last LBA 2394111
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID c1eaf3f8-381d-4e22-aa38-af46aaf05f36
    FirstLBA 2394112  Last LBA 957538303
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 5 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 1f89b5c6-20ce-4c57-a694-c6ea80faf7e9
    FirstLBA 957538304  Last LBA 958255103
    Attributes 1
    Partition Name                                     
 
    Partition 6 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID fb094f1c-b725-4f2c-9ad2-942e40c55aad
    FirstLBA 958255104  Last LBA 976771119
    Attributes 1
    Partition Name         Microsoft recovery partition
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

rKill

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/08/2014 10:25:39 PM in x64 mode.
Windows Version: Windows 8.1 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\Dawn\AppData\Local\Temp\KDUpdSrv.exe (PID: 3056) [T-HEUR]
 * C:\Users\Dawn\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe (PID: 6096) [UP-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * MsKeyboardFilter [Missing Service]
 * CSC [Missing Service]
 * E1G60 [Missing Service]
 * HdAudAddService [Missing Service]
 * kbldfltr [Missing Service]
 * storvsp [Missing Service]
 * Vid [Missing Service]
 * vmbusr [Missing Service]
 * vpcivsp [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 05/08/2014 10:26:53 PM
Execution time: 0 hours(s), 1 minute(s), and 13 seconds(s)


#5 dawnt1976

dawnt1976
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:10 AM

Posted 08 May 2014 - 09:38 PM

Well, I THOUGHT they would all be in different posts. :(

I'm sure you can read it though...it looks like gibberish to me.  :blush:



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:10 PM

Posted 09 May 2014 - 10:18 PM

p22002970.gif You're running three AV programs:

 

AVG AntiVirus Free Edition 2014   
 
Ad-Aware Antivirus         
            
Symantec Endpoint Protection  
 
You must uninstall TWO of them.
I suggest Ad-aware goes.
If AVG is another one use AVG Remover: http://www.avg.com/us-en/utilities
 
p22002970.gif Your MBAM log has strange formatting.
Please re-run MBAM and post fresh log.
 
Then...
 
p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 dawnt1976

dawnt1976
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:10 AM

Posted 10 May 2014 - 01:11 AM

I dunno what happened with the MBAM log. I scanned again. Let's hope this is right!

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/10/2014
Scan Time: 2:02:24 AM
Logfile: MBAM Scan 2.txt
Administrator: Yes
 
Version: 2.00.1.1004
Malware Database: v2014.05.10.01
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Dawn
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 291269
Time Elapsed: 22 min, 37 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:10 PM

Posted 10 May 2014 - 02:28 PM

Go on...


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users