I am a nurse (RN) by profession. However, I've dabbled in computers since the days of TRS80s and Commodore 64s. I am the closest thing we have to an IT department at our very small Home Health Agency. I "get" to fix computer problems on a regular basis that the technologically impaired nurses at our office have broken. So, I sometimes get stumped. I would rank my experience as more than average with Windows based programs-- but far from expert. I have proficient knowledge of iPhones, but not Macs. I recently started using a couple of different Android devices, so I'm working on that. Thank you to everyone who contributes to this site.