I use Charter.com as my isp. I also use a paid VPN. Charter does not like vpn's so they continually slow me down to @ 3mps,
even though I pay for 30mps. Yes I have complained.
With all that said, I found ways to beat their system and now they came into my computer and installed malware. I was able to
clean it out with the help of Malwarebytes support. I also have Zone Alarm installed.
They have now come back into my computer and installed a wan and have corrupted and locked me out of the internet. I looked around and found out that they had even erased the tracking logs to cover their tracks. How do I know it is Charter. This only
happens when I am able to get around their vpn security block. No problems otherwise.
I have tried a restore, frst, adwcleaner, jrt, and tweaking.com. Nothing has repaired my internet access.
1. What can I use to track "ALL" activity: ip, code, etc. on my computer and hide it to stop them from erasing tracks.
2. How can I keep them out of my computer?
3. After capturing the traffic, who can I send it to for analysis?
4. Now, how do I fix this?
Frustrated and mad as hell !!!!!
thanks for any help