First, allow me to apologize in advance if I seem uneducated in the protocols of this forum. My friend advised me to come here. Please forgive and ignore my newbie-ism.
Now that this is out of the way, I shall get on to my problem:
I am running an Acer. The only specs I can give you are what are on the sticker:
Detailed step-by-step of my failures:
As of three hours ago, my laptop (not this one, clearly) black screened. Not knowing what else to do as this was the first time it happened, I restarted it (the hard way) by pushing the button. The first time I loaded the following occurred:
It allowed me to log in as usual, but my mouse and keys were not working past the log-in screen.
Again I felt I had no alternative but to do a hard reboot and push the power button.
Following this, it went to the 'welcome' screen but would simply blink off and restart loading again. Skip ahead an hour, during which time I used this laptop to access a help site (Seen in the link to follow shortly) and finally figured out how to start in safe mode. This brought up the blue screen Windows 8 users are familiar with. I followed the instructions offered here:
Completing the following steps:
1: Went to Troubleshoot
2: Found my way to Advanced Startup Options
3: Tried to reboot in Win 8's wonky variant of Safe Mode.
No safe mode occurred, just another reboot into the above mentioned blue screen. So, naturally, I tried to use a restore point. Like an idiot, and having just bought this laptop, I didn't start a restore point... So there was no such point to restore to, and when attempting to do it via the internet (as was another option) I was told that I had to be on a machine connected to the internet to do so.. which apparently I cannot do from there. As I've already stated above, there is no disk tray in this laptop so using a startup disk (unless I go purchase a hard drive) is impossible.
I'm.. not sure why that posted. I wasn't finished..