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Duplicating issues


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#1 newruby52

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Posted 30 March 2014 - 04:58 PM

I have a 2012 Acer Laptop, Windows 7. It has duplicated 50,000 files! I can't take 1 by 1. What do I do? It started out with 15,000 now 50!!. My laptop has crashed majorly in the past(Dec.13) Is there anyway that I can delete these files? they are Acer guide in a lot of different languages...on and on, some 5 to 8 copies each. Can anybody help?



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#2 OldPhil

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Posted 30 March 2014 - 05:59 PM

If they keep growing it may be maleware related.


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#3 Chris Cosgrove

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Posted 30 March 2014 - 06:20 PM

Getting rid of them is probably not too difficult - use Windows Explorer to delete them which is easy, particularly if they are all in one folder as they probably are. Follow these pictures for instructions :

 

(1)  Open Windows Explorer  -  http://imageshack.com/a/img534/9105/5ox9.jpg

 

(2)  Navigate to the folder where these files are and select it, then click Organise, then Select all  -  http://imageshack.com/a/img33/3512/s4js.jpg

      All the files in the folder will now be selected, high lighted in blue.

 

(3)  RIGHT click anywhere in the blue area and a pop-up box appears  -  http://imageshack.com/a/img850/1317/yu63.jpg

 

(4)  Then click Delete and your files will start to delete  -  http://imageshack.com/a/img534/1762/pn7y.jpg

 

If you use the 'Recycle bin' you will find that all these files have been transferred to it and you will need to empty it to finally delete these files.

 

Your real problem is what is causing these files to multiply, and off the top of my head I have no idea. Let us hope somebody else comes up with an idea for that.

 

Chris Cosgrove


I am going to be away until about the 22nd October. Time on-line will be reduced and my internet access may be limited. PMs may not be replied to as quickly as normal !





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