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whitelisting.dll


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9 replies to this topic

#1 Gary Simmons

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Posted 30 March 2014 - 11:18 AM

Hello to all

I recently encountered problems with a White Listing.dll that seems to be connected with Conduit. How can I remove this DLL

Thanks to all

Gary Simmons



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#2 boopme

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Posted 30 March 2014 - 08:20 PM

Hello Gary, what is your browser?

Conduit is a pesty adware tool bar infection.


We need to remove conduit.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



    Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
  • .
    .
    .
    ADW Cleaner

    Please download AdwCleaner by Xplode and save to your Desktop.
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


    .

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • .
    .
    .
    .
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

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#3 Gary Simmons

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Posted 31 March 2014 - 10:17 AM

Hello Global Moderator
Thank you very much for you help. I will follow the steps and I am using IE 10

Kindest regards Gary Simmons

#4 Gary Simmons

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Posted 31 March 2014 - 11:03 AM

Hello Global Moderator
Below arethe results

# AdwCleaner v3.022 - Report created 31/03/2014 at 11:38:12
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jackie N - JACKIEN-PC
# Running from : C:\Users\Jackie N\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521


-\\ Google Chrome v

[ File : C:\Users\Jackie N\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [25531 octets] - [17/12/2013 15:31:22]
AdwCleaner[R1].txt - [881 octets] - [31/03/2014 11:30:01]
AdwCleaner[R2].txt - [940 octets] - [31/03/2014 11:31:09]
AdwCleaner[S0].txt - [25319 octets] - [17/12/2013 15:33:31]
AdwCleaner[S1].txt - [862 octets] - [31/03/2014 11:38:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [921 octets] ##########

#5 Gary Simmons

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Posted 31 March 2014 - 11:21 AM

Hello Global Moderator

Below are the results of the JRT

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Home Premium x64
Ran by Jackie N on 31/03/2014 at 12:04:57.90
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Value Name Type Value Data
========================================================================================
PluginsWhiteListing REG_SZ "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Jackie N\AppData\Local\WhiteListing\PluginsWhiteListing.dll",DLLRunTBWhiteListPlugin




~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A4C2FB10-84C3-44EB-9F9E-860FA1D9A797}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{5E58CDA9-3B21-4611-A859-26EE28950E61}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{6C5561B6-3DD2-46B5-83BE-EAE744366046}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{88E44198-D164-4EC0-B2C0-F679D866C6DA}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F671C1B3-9776-426D-A350-55FB2D9B53F7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\allin1convert_8hbar uninstall internet explorer
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{75b4241f-171e-44a3-bf44-23613b6e3e03}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{75b4241f-171e-44a3-bf44-23613b6e3e03}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9230cb90-79de-4945-88a4-762244a25bc8}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A4C2FB10-84C3-44EB-9F9E-860FA1D9A797}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FBCBC43A-DCA9-4192-A4C8-B57FD0F77D4D}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\sparktrust"
Successfully deleted: [Folder] "C:\Users\Jackie N\AppData\Roaming\sparktrust"
Successfully deleted: [Folder] "C:\Users\Jackie N\appdata\local\cre"
Successfully deleted: [Folder] "C:\Users\Jackie N\appdata\locallow\recipehub_2j"
Successfully deleted: [Folder] "C:\Program Files (x86)\recipehub_2j"
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{00DD51A2-3ECC-4C17-9E01-588F995CB2A0}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{047FC625-F55D-49D7-85DF-85C0E9AE4267}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{04C7D985-F218-4B10-AA21-85BEDCC4671D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{071517AA-7CB4-42D9-9C21-8F328949DD8E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{075E46D5-5581-4FE9-8AD7-CFD20EE190A7}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{08077F8A-6BF2-4066-BE6C-CDC636D0D968}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{0B8668E3-DC65-439F-A98D-84ED2AD6AA48}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{0C5788C5-3EBF-492F-8C52-562D8A676DAB}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{0DF025D8-48BB-4300-A184-0B4AD20D162E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{0E3D3750-2E3F-4313-A297-2C8C0B05E9A5}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{108FE766-687F-47E4-BE15-062C825230C0}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{11FE4873-191E-490E-B2DB-F695A85D1545}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{13162FF9-DAC9-499A-8372-A74D87281C3E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{13DD299A-6681-45BF-BE03-8D1513518A84}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{16D296DA-046D-44B8-94A2-1E95AD93B894}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{178B2FAD-72C8-4605-98BD-F1EA92B0A165}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{1D03E382-3982-4946-A778-9734545D0DB5}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{1D04ADBC-9FE3-4647-81EE-215894CBC32D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{1E34F81D-5335-4E54-8ACB-48EC24A20FAF}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2163A680-01E3-424E-A8EE-51457B0C0540}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2275439B-FE35-481B-8BB2-1EFFBB307E50}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2299AB9E-8248-4C77-BA86-DFFF87503D16}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{229CA2D4-202A-4826-83DA-7EBD0CE433AB}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2462F452-48E3-42DA-9E50-A55C359CD7E3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{25CEB73E-CE48-4B12-843D-796554E83DA4}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{282DA5C5-F4F6-48E7-AA14-724F033BACDF}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2A84549E-0576-4F00-A25D-77392EE50BC3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2DCFA680-29F4-4E7F-BB9F-0B0F7CD54472}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{2DDF62F5-2E4C-46AF-B4E0-D5C9EFF8902E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{3006CBE6-AF3A-475D-AC4E-F8074A677FB7}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{31A46992-17C3-4676-BDA7-52EB7536DCDC}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{3317B3DA-8A3A-4A6C-92B9-F71CBBE9D09A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{3AF34B77-F43E-4F4B-8B8B-FC5F91B4B153}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{3D7C02D8-C9CD-4A3F-AA04-241269A8FA87}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{3F6E63D9-C663-46D5-A91F-9F8511B73DD8}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{4161ED06-7248-4B17-A853-25A6A5E6FED7}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{43371F3D-546F-4D4C-AB9B-96377508CB95}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{43D9ED84-7ED0-4418-953E-C25D4B7CEA7E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{48116C40-1EDD-4768-8E09-F2C138F36B26}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{493484EA-91A3-45F6-9720-11BC57A0A8B2}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{4D457B5E-BB74-4947-9DE9-78EEAD367ECE}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{4D58F057-7157-49A7-8CFB-83BE97FBBBEC}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{4E2462A3-635D-493C-A9D3-8144856EC5C9}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{51799D61-7297-43DC-B06C-D7886310ABA6}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5200EECC-AF9B-42C4-9197-09029B6C1B1A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5276351C-9972-4DBF-BA5D-37969CD80D6A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{531BCD54-D226-47CC-9340-B52C8E59160D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{56A8FEEE-A817-49A1-B494-30DB27E641CB}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{58608107-03D8-4F05-8D76-46086E82A632}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5A33B55B-52D9-4FD0-913D-C46FD28B7B0A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5AECA37A-5F47-4A9C-AA39-52D6E6A6F29D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5D5CE3CD-15B3-4BBA-BFC8-F972FD3A69D5}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5D6FC6E6-9BEA-4049-B229-3A7514F215ED}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{5FA0C37D-A44F-4CD9-8962-676B5E19289D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{636C5050-382C-4775-88A8-AB7AA323B3E6}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{63C481DB-CDB6-4FFF-A977-EF31DFE463C8}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6405333D-764F-41D0-8C52-701A66380642}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{66D09718-F324-44A1-851F-0B77E696733B}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6772E9F9-7E87-4304-A196-4A916F6929AF}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{68F1098E-02A5-443A-B863-5FBC815DCE36}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6D689BF9-F14D-487B-A00F-FA73C953D082}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6D6DA1FF-EC73-4B97-B5AE-72C5C33F9D15}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6D8EEBEF-DB97-4314-B3A6-354EBE804A71}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6E090B5D-F177-44F8-9B9C-C56F2BAE6A82}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{6F223BE9-6AC0-4526-BCE0-A5F207EA8F64}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{72F8116D-A989-4EC9-A47F-B16C04B3B753}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{74F0F261-6C6B-44D9-8799-D7D2C5A25067}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{7588F972-459F-42AD-B9F6-75EC3C2D1F45}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{7637EAC0-C6B8-4713-80E8-B3074EB9C54C}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{7676DFEA-8839-4BFE-AF6E-9692C2EC00F9}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{786E2B22-B31E-465E-BC22-BB92081D094E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{791A7E15-E7B0-4A42-BECA-BACC71CB5E66}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{79A66B45-AB43-47B7-9502-4235433902C4}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{7BF6D50B-BA8A-452B-9869-0D3308BA56FC}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{7C2837D5-41AE-42BE-9B30-C89764995D42}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{804AE3E2-8EF7-449E-9BCD-5C743407C8D2}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{811A9C1A-B863-4155-90F3-2792CDD79E10}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{85F76943-B449-43D0-8DCC-E56AB2D48921}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{86218F15-B8BC-4E9E-9DD0-0696CD4423A3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{862EBBB2-FD9B-4B72-89AD-BB3256B75766}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{89A3B9F6-20CE-4872-8E73-2541AC402362}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{8BF7342F-8CD3-4888-A6B9-B2A53E4AE89F}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{8CE19BFC-3914-4360-AAE8-A141E26346E4}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{8D1CD118-7DA2-4568-AC88-011C64F7DC1D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{8ED11584-C717-4F9C-9FB0-2985CEAAF3A3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{8F70D732-A7ED-49ED-8627-5C0049C2A7EC}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9471C53B-492D-4692-808C-745A6A0D92F6}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{94976209-7D22-4A6B-AB49-32E051446C24}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{96F55975-10B4-47E6-A66F-B317B26096A0}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{977AA51A-B1F1-48C5-8BF9-4DBB95C72357}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{97B8C258-799A-4416-9819-A2B1E63CC874}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{99F6C4ED-8525-4B1E-885A-89BB1CC12979}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9B173CCC-E731-44B9-B4C9-FCC8A4CCAC64}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9BDF0B23-E23B-455C-A6E9-71E9C410523A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9C50544C-463B-4D41-9F59-E94EFE961BE4}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9D6EFEA2-6A1D-4774-A033-43AB3D7FC417}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9DC1881C-42CB-4C70-92C7-A36DF29966D7}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{9F7AD865-1409-4F4F-92FA-9E2D2B3BBF0C}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A2F282A7-B916-4AA0-86C4-9529B88808DB}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A34379AF-3EF2-4298-8D3B-0A0DB55DC145}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A3B6A809-7508-45E8-BD7C-13A76FEC020B}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A3F2D9AB-7084-4538-A1BC-5D58B769E507}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A844BC15-6692-4509-A209-47E83DA2FED6}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{A8EC1EF1-AC82-4DC8-9B1F-BE1B2D5C2A6C}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{AA7B8968-DEA0-4C4A-92D1-822DACA04AD3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{AAF74916-FC95-4F42-A951-2E48D068AF2E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{B2CAA571-6D32-4BB6-BD4A-1F534E6C309A}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{B2D83648-E73F-4B9B-86A9-FF71C47CC6BC}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{B42EA9F1-B8EE-4F83-8F29-59F83B0E546E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{B5C247D2-2560-4265-BDF1-D5756BDF70FF}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{BA667413-69B8-4599-B947-72FFF73D9947}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{BB7BA282-4301-4D42-97A4-CEDF8E91A952}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{BD3AAAB2-6F5D-4025-8F3E-B5EBF4A8D2A4}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{C04142A5-26A8-4FC5-A892-DB7231A458C2}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{C7F00BBD-372B-4A4B-BF11-91F334265DFE}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{C84524B7-B88E-4C50-BAD5-D571C855D919}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{CA6213FD-1569-47FF-8AE5-D870EE2AF64E}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{CA87B61D-CF92-48C9-B080-F0C07291CE33}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{CCC7EBA2-E7F8-4B04-905A-68AE97D51322}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{D164CF8E-1DEA-4894-86CA-7D87E1FC2AE1}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{D276978B-7314-4DF4-BCA7-D236E033C6F9}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{D487B91C-4717-41E3-9BDE-DEA1E0FB7964}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{D584DCB2-529F-475C-BC9A-82E19ED7CA4C}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DAB23169-3E87-49B3-A6C7-D813DA047AD1}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DB21B76D-6AC5-412E-BCB9-0AB4E8E83E53}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DC282A43-2394-4DE3-9EF5-E9D395F696F8}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DE5FF2C9-6F41-4206-ADB1-8C9880DF93A5}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DEC04124-946A-4979-B190-BE709146FD04}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{DF8F4D99-0723-4FDE-8E00-FECD912AB504}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{E235D455-B108-4EEC-8437-3700545152FF}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{E256D1E4-083D-459E-8EB6-408AFF2F1307}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{E374AA64-257A-475C-AE09-BBF2C50BA8E1}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{E52222FD-7427-4B87-9CCB-CF68F8DD8C37}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{E6538262-B18F-41C8-A0B3-C29F55D2B398}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EA698E73-255C-4D4C-83EA-B461246DC701}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EA91A949-878A-43B3-9130-A02430A66153}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EACB8DBF-C0A3-4880-8CBA-C4DD72F22731}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EB642694-9CAE-458F-85E1-B5DDD7F7513B}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EC1B2BF2-FCF4-4B41-BA53-EDB7635A3D95}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EC740C25-0946-4DC3-B04A-EF803590C1C7}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{EDB0C3D7-A15C-451B-9CDA-F8CBA624FCD2}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F15430E5-8B9F-4A0D-86C0-6AD75BD09101}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F206A9D5-52DD-469F-B340-214583EF001D}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F3E4D9C6-95BB-4C89-9307-D4EA088ED6F3}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F401876D-F48F-494C-80B2-038BD43B8632}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F4CC8EDD-2A68-4223-A23E-2FE5DF766E1C}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F59B90F5-3AB4-4F26-88CA-D661CD4334C0}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{F7380094-BC07-45F5-B592-94926F66E4A1}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{FD5533A2-5480-4885-B5E7-78D45502E7C8}
Successfully deleted: [Empty Folder] C:\Users\Jackie N\appdata\local\{FE22FE1B-5CBC-4B2D-8CBF-BC5177FDE2A9}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 31/03/2014 at 12:13:03.07
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thanks again Gary

#6 boopme

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Posted 31 March 2014 - 11:25 AM

I take it TDSS was clean so no log???
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Gary Simmons

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Posted 31 March 2014 - 02:01 PM

Hello Global Moderator

As per your direction I followed all instructions. Following the reboot I get the following message when the desktop appears.
There was a problem starting C:\Users\JackieN\AppData\Local\WhiteListing\Plugins\WhiteListing.dll
When I searched c drive for Users\JackieN the folder AppData does not appear in the list. Should I try finding it at the command prompt before windows opens?

Kindest Regards Gary

#8 boopme

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Posted 31 March 2014 - 02:06 PM

I suspect it to be an Extension in IE that needs to be disabled.
 

 

Look in the Extensions for WhiteListing or any thng you do not recognize and disable or delete it.
How to Disable Extensions in Internet Explorer


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Gary Simmons

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Posted 08 April 2014 - 03:49 PM

Hello Global Moderator

 

Thanks for the advise on managing addons

 

Regards Gary



#10 boopme

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Posted 08 April 2014 - 06:18 PM

All's goo now?



Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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