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Did I get infected? (Oxy and Pilefile)


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17 replies to this topic

#1 Amy0

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Posted 29 March 2014 - 10:13 PM

Oxy and Pilefile torrents are showing up in my uninstall programs folder but when I click to uninstall it says "You do not have sufficient access to uninstall Oxy, please contact your system administrator." It says the same thing for Pilefile reminder. I've already tried using Malwarebytes and AdwCleaner and neither worked. 



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#2 Broni

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Posted 30 March 2014 - 01:21 PM

Possibly just registry leftovers but let's run some checks first.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 Amy0

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Posted 30 March 2014 - 06:56 PM

I believe they are install programs that got on my computer attempting to download a torrent. Every once an awhile they will pop up wanting to install something. I'll try the things you have suggested. Thanks! 



#4 Amy0

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  • Local time:04:21 PM

Posted 30 March 2014 - 07:57 PM

Okay here are all the logs. 

 

Results of screen317's Security Check version 0.99.81  
   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 12.0.0.77  
 Adobe Reader XI  
 Google Chrome 33.0.1750.152  
 Google Chrome 33.0.1750.154  
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 

Farbar Service Scanner Version: 25-02-2014
Ran by Amy (administrator) on 30-03-2014 at 19:58:23
Running from "C:\Users\Amy\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys
[2013-12-27 10:56] - [2013-09-03 23:11] - 0576512 ____A (Microsoft Corporation) 7C0E0EDF18D6CC565D7BFBB451709FA5
 
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2014-02-13 12:42] - [2013-11-01 01:53] - 2232664 ____A (Microsoft Corporation) DD4249F03598043DED6FA540EB14898A
 
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll
[2014-01-15 13:04] - [2013-10-31 01:56] - 0915968 ____A (Microsoft Corporation) 9DE3341BD4E14BC5FADFCAD3019F2D0D
 
C:\Windows\System32\bfe.dll
[2013-12-27 10:57] - [2013-10-10 05:20] - 0723968 ____A (Microsoft Corporation) 53AA55632B94622F2DC3695E86EF9363
 
C:\Windows\System32\drivers\mpsdrv.sys
[2014-01-15 13:04] - [2013-10-30 23:42] - 0074752 ____A (Microsoft Corporation) 4CCBBD4944777CA100B9A6C2F149A46F
 
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2013-12-29 12:50] - [2013-10-08 18:27] - 3279872 ____A (Microsoft Corporation) 311E5E1976E0BD9110A88B93158055D5
 
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll
[2014-03-12 16:06] - [2013-10-24 18:34] - 1571328 ____A (Microsoft Corporation) 8077537B1600AF493E7EE1A7A5C90799
 
C:\Program Files\Windows Defender\MsMpEng.exe
[2014-03-12 16:06] - [2013-10-25 03:34] - 0016048 ____A (Microsoft Corporation) 0BB1CEE3514CE93A0A4E6376A9038EFF
 
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****
 
 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Amy (administrator) on 30-03-2014 at 19:59:48
Running from "C:\Users\Amy\Downloads"
Microsoft Windows 8  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
802.11n Wireless LAN Card = Wi-Fi (Connected)
Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : AmysPC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.in.comcast.net.
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 70-18-8B-0E-4D-86
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 11:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 70-18-8B-0E-4D-87
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : BN11.com
   Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : D8-50-E6-07-A9-DA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : hsd1.in.comcast.net.
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 70-18-8B-0E-4D-85
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4deb:12fd:5f31:d3c2%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, March 29, 2014 11:03:09 PM
   Lease Expires . . . . . . . . . . : Sunday, April 6, 2014 10:38:29 AM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 259004555
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-B5-03-C6-70-18-8B-0E-4D-85
   DNS Servers . . . . . . . . . . . : 75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.hsd1.in.comcast.net.:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.in.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3cdc:3b41:9d23:a70(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3cdc:3b41:9d23:a70%18(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    google.com
Addresses:  2607:f8b0:4009:804::1008
 173.194.46.39
 173.194.46.33
 173.194.46.46
 173.194.46.40
 173.194.46.38
 173.194.46.37
 173.194.46.35
 173.194.46.41
 173.194.46.36
 173.194.46.34
 173.194.46.32
 
 
Pinging google.com [74.125.225.3] with 32 bytes of data:
Reply from 74.125.225.3: bytes=32 time=20ms TTL=55
Reply from 74.125.225.3: bytes=32 time=20ms TTL=55
 
Ping statistics for 74.125.225.3:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 20ms, Average = 20ms
Server:  cdns01.comcast.net
Address:  75.75.75.75
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=54ms TTL=51
Reply from 98.139.183.24: bytes=32 time=55ms TTL=49
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 55ms, Average = 54ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...70 18 8b 0e 4d 86 ......Bluetooth Device (Personal Area Network)
 14...70 18 8b 0e 4d 87 ......Microsoft Wi-Fi Direct Virtual Adapter
 13...d8 50 e6 07 a9 da ......Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
 12...70 18 8b 0e 4d 85 ......802.11n Wireless LAN Card
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.2     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.2    281
         10.0.0.2  255.255.255.255         On-link          10.0.0.2    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.2    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.2    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 18    306 2001::/32                On-link
 18    306 2001:0:9d38:6abd:3cdc:3b41:9d23:a70/128
                                    On-link
 12    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::3cdc:3b41:9d23:a70/128
                                    On-link
 12    281 fe80::4deb:12fd:5f31:d3c2/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [67584] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [55296] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [289280] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [72192] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [53760] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [355328] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/30/2014 07:14:10 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (03/30/2014 02:03:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.2.4.12952, time stamp: 0x52ef9531
Exception code: 0xc0000005
Fault offset: 0x00229bb9
Faulting process id: 0xa30
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/30/2014 02:02:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.3.4.31067, time stamp: 0x52e06630
Exception code: 0xc0000005
Fault offset: 0x00275de8
Faulting process id: 0xa30
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/30/2014 01:38:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.2.4.12952, time stamp: 0x52ef9531
Exception code: 0xc0000005
Fault offset: 0x00229bb9
Faulting process id: 0xa30
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/30/2014 01:16:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.3.4.31067, time stamp: 0x52e06630
Exception code: 0xc0000005
Fault offset: 0x00275de8
Faulting process id: 0x504
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/30/2014 00:50:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.2.4.12952, time stamp: 0x52ef9531
Exception code: 0xc0000005
Fault offset: 0x00229bb9
Faulting process id: 0x504
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/30/2014 00:49:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 33.0.1750.154, time stamp: 0x5323921f
Faulting module name: webplayer_win.dll, version: 4.2.4.12952, time stamp: 0x52ef9531
Exception code: 0xc0000005
Fault offset: 0x00229bb9
Faulting process id: 0x504
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (03/29/2014 11:04:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe, version: 1.0.0.2, time stamp: 0x53341aed
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000374
Fault offset: 0x000daa3c
Faulting process id: 0x1338
Faulting application start time: 0xThe_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe0
Faulting application path: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe1
Faulting module path: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe2
Report Id: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe3
Faulting package full name: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe4
Faulting package-relative application ID: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe5
 
Error: (03/29/2014 11:04:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe, version: 1.0.0.2, time stamp: 0x53341aed
Faulting module name: ntdll.dll, version: 6.2.9200.16578, time stamp: 0x515fac6e
Exception code: 0xc0000374
Fault offset: 0x000daa3c
Faulting process id: 0x1040
Faulting application start time: 0xThe_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe0
Faulting application path: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe1
Faulting module path: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe2
Report Id: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe3
Faulting package full name: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe4
Faulting package-relative application ID: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe5
 
Error: (03/29/2014 10:47:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamscheduler.exe, version: 2.0.23.0, time stamp: 0x52f2947e
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x770
Faulting application start time: 0xmbamscheduler.exe0
Faulting application path: mbamscheduler.exe1
Faulting module path: mbamscheduler.exe2
Report Id: mbamscheduler.exe3
Faulting package full name: mbamscheduler.exe4
Faulting package-relative application ID: mbamscheduler.exe5
 
 
System errors:
=============
Error: (03/29/2014 09:55:34 PM) (Source: Service Control Manager) (User: )
Description: The AFBAgent service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (03/27/2014 11:16:46 PM) (Source: Service Control Manager) (User: )
Description: The IePlugin Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/27/2014 08:04:09 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Re-markit service.
 
Error: (03/27/2014 07:34:34 PM) (Source: Service Control Manager) (User: )
Description: The Search Protect by Conduit Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/26/2014 05:57:59 PM) (Source: Service Control Manager) (User: )
Description: The AFBAgent service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (03/23/2014 05:23:21 PM) (Source: Service Control Manager) (User: )
Description: The AFBAgent service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (03/15/2014 09:52:57 AM) (Source: Service Control Manager) (User: )
Description: The Update Jump Flip service failed to start due to the following error: 
%%2
 
Error: (03/15/2014 09:50:04 AM) (Source: DCOM) (User: AmysPC)
Description: {D63B10C5-BB46-4990-A94F-E40B9D520160}
 
Error: (03/12/2014 07:50:27 PM) (Source: Service Control Manager) (User: )
Description: The AFBAgent service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
Error: (02/22/2014 04:59:55 PM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0x8000002a171\??\Volume{acc52c4d-eef3-457f-81de-2e6899c0db64}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{E86C8823-AED1-44D6-A65F-5BA891016E5C}
 
 
Microsoft Office Sessions:
=========================
Error: (03/30/2014 07:14:10 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161
 
Error: (03/30/2014 02:03:15 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.2.4.1295252ef9531c000000500229bb9a3001cf4c3eea107d58C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\webplayer_win.dll9023419f-b835-11e3-be7f-70188b0e4d86
 
Error: (03/30/2014 02:02:10 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.3.4.3106752e06630c000000500275de8a3001cf4c3eea107d58C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\webplayer_win.dll69855ce3-b835-11e3-be7f-70188b0e4d86
 
Error: (03/30/2014 01:38:57 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.2.4.1295252ef9531c000000500229bb9a3001cf4c3eea107d58C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\webplayer_win.dll2b0ef72e-b832-11e3-be7f-70188b0e4d86
 
Error: (03/30/2014 01:16:11 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.3.4.3106752e06630c000000500275de850401cf4c3801865a0bC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Release3.x.x\webplayer_win.dllfd509c5c-b82e-11e3-be7f-70188b0e4d86
 
Error: (03/30/2014 00:50:25 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.2.4.1295252ef9531c000000500229bb950401cf4c3801865a0bC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\webplayer_win.dll63910eb7-b82b-11e3-be7f-70188b0e4d86
 
Error: (03/30/2014 00:49:59 PM) (Source: Application Error)(User: )
Description: chrome.exe33.0.1750.1545323921fwebplayer_win.dll4.2.4.1295252ef9531c000000500229bb950401cf4c3801865a0bC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Users\Amy\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\webplayer_win.dll5441836d-b82b-11e3-be7f-70188b0e4d86
 
Error: (03/29/2014 11:04:21 PM) (Source: Application Error)(User: )
Description: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe1.0.0.253341aedntdll.dll6.2.9200.16578515fac6ec0000374000daa3c133801cf4bc4bcc2f429C:\Users\Amy\AppData\Local\Temp\Download_8289\The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exeC:\Windows\SYSTEM32\ntdll.dllfd60f11a-b7b7-11e3-be7f-70188b0e4d86
 
Error: (03/29/2014 11:04:18 PM) (Source: Application Error)(User: )
Description: The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exe1.0.0.253341aedntdll.dll6.2.9200.16578515fac6ec0000374000daa3c104001cf4bc4b8a3aa03C:\Users\Amy\AppData\Local\Temp\The Sims 3 pets keygen FAIRLIGHT.rarDownload_8E36\The_Sims_3_pets_keygen_FAIRLIGHT.rar_Downloader.exeC:\Windows\SYSTEM32\ntdll.dllfb6777fa-b7b7-11e3-be7f-70188b0e4d86
 
Error: (03/29/2014 10:47:37 PM) (Source: Application Error)(User: )
Description: mbamscheduler.exe2.0.23.052f2947eMSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd77001cf4bc12b57429aC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dlla6ffa642-b7b5-11e3-be7e-70188b0e4d86
 
 
=========================== Installed Programs ============================
 
7-Zip 4.65
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Alcor Micro USB Card Reader (Version: 3.9.145.62246)
ASUS InstantOn (Version: 3.0.4)
ASUS LifeFrame3 (Version: 3.1.9)
ASUS Live Update (Version: 3.2.2)
ASUS Power4Gear Hybrid (Version: 2.0.4)
ASUS Screen Saver (Version: 1.0.1)
ASUS Smart Gesture (Version: 2.1.3)
ASUS Splendid Video Enhancement Technology (Version: 2.01.0005)
ASUS USB Charger Plus (Version: 2.1.5)
ASUS WebStorage Sync Agent (Version: 1.1.18.159)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.7)
ATK Package (Version: 1.0.0027)
Azteca (Version: 2.2.0.97)
Bejeweled 3 (Version: 2.2.0.97)
BitTorrent (Version: 7.8.2.30445)
Cut the Rope (Version: 3.0.2.38)
D3DX10 (Version: 15.4.2368.0902)
Galería de fotos (Version: 16.4.3505.0912)
Galerie de photos (Version: 16.4.3505.0912)
Google Chrome (Version: 33.0.1750.154)
Google Update Helper (Version: 1.3.23.9)
Intel® Management Engine Components (Version: 8.1.0.1252)
Intel® Processor Graphics (Version: 9.17.10.2867)
Intel® SDK for OpenCL - CPU Only Runtime Package (Version: 2.0.0.37149)
Intel® Trusted Connect Service Client (Version: 1.24.388.1)
Malwarebytes Anti-Malware version 2.00.0.1000 (Version: 2.00.0.1000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 365 Home Premium - en-us (Version: 15.0.4569.1508)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Maker (Version: 16.4.3505.0912)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MyBitCast 2.0 (Version: 2.0)
Office 15 Click-to-Run Extensibility Component (Version: 15.0.4569.1508)
Office 15 Click-to-Run Licensing Component (Version: 15.0.4569.1508)
Office 15 Click-to-Run Localization Component (Version: 15.0.4569.1508)
Origin (Version: 9.2.1.4399)
Oxy
Peggle (Version: 2.2.0.95)
Penguins! (Version: 2.2.0.98)
Photo Common (Version: 16.4.3505.0912)
Photo Gallery (Version: 16.4.3505.0912)
PileFile reminder
Ralink Bluetooth Stack64 (Version: 9.0.717.0)
Ralink RT2860 Wireless LAN Card (Version: 1.2.0.41)
Realtek High Definition Audio Driver (Version: 6.0.1.6878)
Search Protect (Version: 2.12.11.11)
Shared C Run-time for x64 (Version: 10.0.0)
Software Version Updater (Version: 1.1.3.8)
Tales of Lagoona (Version: 2.2.0.110)
The Sims™ 3 (Version: 1.67.2)
The Sims™ 3 Pets (Version: 10.0.96)
Unity Web Player (Version: )
Update Installer for WildTangent Games App
WeatherBug (Version: 7.0.0.12)
WildTangent Games (Version: 1.0.0.0)
WildTangent Games App (Version: 4.0.10.5)
Windows Driver Package - ASUS (ATP) Mouse  (04/03/2013 2.0.0.16) (Version: 04/03/2013 2.0.0.16)
Windows Driver Package - Synaptics (SmbDrv) System  (12/20/2012 16.3.7.0) (Version: 12/20/2012 16.3.7.0)
Windows Live (Version: 16.4.3505.0912)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinFlash (Version: 2.41.1)
Y! Chat Messenger and Options (Version: 1.0)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 55%
Total physical RAM: 3981.71 MB
Available physical RAM: 1783.36 MB
Total Pagefile: 5133.71 MB
Available Pagefile: 2430.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.25 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:444.65 GB) (Free:377.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\AMYSPC
 
Administrator            Amy                      Guest                    
 
 
**** End of log ****
 
 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2013.10.02.12
 
Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16843
Amy :: AMYSPC [administrator]
 
3/30/2014 8:26:55 PM
mbar-log-2014-03-30 (20-26-55).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 212361
Time elapsed: 12 minute(s), 17 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.2.9200 Windows 8 x64
 
Account is Administrative
 
Internet Explorer version: 10.0.9200.16843
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.796000 GHz
Memory total: 4175130624, free: 2656473088
 
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 568814A2
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 1429953433
    GPT Header CurrentLba = 1 BackupLba 976773167
    GPT Header FirstUsableLba 34  LastUsableLba 976773134
    GPT Header Guid 65528235-ef85-4704-b6d1-7dabf0fa3db7
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 1429953433
    Backup GPT header CurrentLba = 976773167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 976773134
    Backup GPT header Guid 65528235-ef85-4704-b6d1-7dabf0fa3db7
    Backup GPT header Contains 128 partition entries starting at LBA 976773135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID c1223879-9ed5-4dd7-98a5-3bbe87de30
    FirstLBA 2048  Last LBA 206847
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 58fa7ef7-1d60-4edf-b95-ac3848736e2f
    FirstLBA 206848  Last LBA 2050047
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 2 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 4757782b-c8c7-42c3-b5d1-5eacdff5a295
    FirstLBA 2050048  Last LBA 2312191
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 3 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID acc52c4d-eef3-457f-81de-2e6899c0db64
    FirstLBA 2312192  Last LBA 934809599
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 4 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 122d0591-5cae-47d8-b5df-94764b0401d
    FirstLBA 934809600  Last LBA 976773119
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 


#5 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,709 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:01:21 PM

Posted 31 March 2014 - 10:08 AM

I still need MBAM and rKill logs


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 Amy0

Amy0
  • Topic Starter

  • Members
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Posted 31 March 2014 - 02:42 PM

Okay I have the rKill log but cannot find the MBAM log. I've checked both these places. C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt

Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

 

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 03/30/2014 08:39:57 PM in x64 mode.
Windows Version: Windows 8 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 03/30/2014 08:41:50 PM
Execution time: 0 hours(s), 1 minute(s), and 53 seconds(s)


#7 Amy0

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Posted 31 March 2014 - 02:45 PM

Found it

 

 

<?xml version="1.0" encoding="UTF-16" ?>
<mbam-log>
<header>
<date>2014/03/30 10:49:11 -0400</date>
<log>mbam-log-2014-03-30 (03-48-54).xml</log>
<isadmin>yes</isadmin>
</header>
<engine>
<version>2.00.0.1000</version>
<rules-database>v2014.03.30.02</rules-database>
<swissarmy-database>v2014.03.27.01</swissarmy-database>
<license>trial</license>
<file-protection>enabled</file-protection>
<web-protection>enabled</web-protection>
<self-protection>disabled</self-protection>
</engine>
<system>
<osversion>Windows 8</osversion>
<arch>x64</arch>
<username>Amy</username>
<filesys>NTFS</filesys>
</system>
<summary>
<type>threat</type>
<result>completed</result>
<objects>235872</objects>
<time>25205</time>
<processes>0</processes>
<modules>0</modules>
<keys>0</keys>
<values>0</values>
<datas>0</datas>
<folders>0</folders>
<files>0</files>
<sectors>0</sectors>
</summary>
<options>
<memory>enabled</memory>
<startup>enabled</startup>
<filesystem>enabled</filesystem>
<archives>enabled</archives>
<rootkits>disabled</rootkits>
<deeprootkit>disabled</deeprootkit>
<shuriken>enabled</shuriken>
<pup>enabled</pup>
<pum>enabled</pum>
</options>
<items>
</items>
</mbam-log>
 

Edited by Amy0, 31 March 2014 - 02:46 PM.


#8 Broni

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Posted 31 March 2014 - 04:50 PM

That's not the right one.

Run fresh MBAM scan.


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#9 Amy0

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Posted 02 April 2014 - 10:00 AM

I ran another MBAM scan and still can't find the log using the specified paths. Is there another place I could look. Sorry for the trouble. Usually I'm better at navigating a computer but I just got this laptop in December last year and I'm not fully familiarized with Windows 8 yet. 



#10 Broni

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Posted 02 April 2014 - 10:03 AM

Actually my apology.

My MBAM instructions were outdated because the new MBAM version barely came out.

 

Here are correct instructions...

 

Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


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#11 Amy0

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Posted 02 April 2014 - 10:09 AM

Ahhh okay I got it now. Thanks for your patience! Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 4/2/2014
Scan Time: 10:48:17 AM
Logfile: 
Administrator: Yes
 
Version: 2.00.0.1000
Malware Database: v2014.04.02.05
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Amy
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 237755
Time Elapsed: 17 min, 53 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.Amonetize.A, C:\Users\Amy\AppData\Local\Temp\setup.exe, Quarantined, [6e1f74b166151026580251eb22defe02], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#12 Broni

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Posted 02 April 2014 - 10:11 AM

Cool :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#13 Amy0

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Posted 03 April 2014 - 01:00 PM

Okay ESET didn't find anything so there is no log for that. Here are the others. 

 

# AdwCleaner v3.023 - Report created 03/04/2014 at 11:24:01
# Updated 01/04/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Amy - AMYSPC
# Running from : C:\Users\Amy\Downloads\adwcleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
Service Deleted : MgAssistService
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files (x86)\Mobogenie
Folder Deleted : C:\Users\Amy\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Amy\AppData\Local\SearchProtect
Folder Deleted : C:\Users\Amy\AppData\Roaming\Oxy
Folder Deleted : C:\Users\Amy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Mobogenie
Folder Deleted : C:\Users\Amy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Oxy
Folder Deleted : C:\Users\Amy\Documents\Mobogenie
File Deleted : C:\Users\Amy\Desktop\Mobogenie.lnk
File Deleted : C:\Windows\Tasks\AmiUpdXp.job
File Deleted : C:\Windows\System32\Tasks\AmiUpdXp
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Mobogenie.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKCU\Software\Escolade
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mobogenie
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v10.0.9200.16843
 
 
-\\ Google Chrome v33.0.1750.154
 
[ File : C:\Users\Amy\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [6646 octets] - [29/03/2014 23:00:24]
AdwCleaner[R1].txt - [2289 octets] - [03/04/2014 11:22:01]
AdwCleaner[S0].txt - [6581 octets] - [29/03/2014 23:01:31]
AdwCleaner[S1].txt - [2222 octets] - [03/04/2014 11:24:01]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2282 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 8 x64
Ran by Amy on Thu 04/03/2014 at 11:28:18.05
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Failed to delete: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{544FDFB1-B3BB-40C3-8E5F-1FB65573988D}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\Amy\appdata\local\cre"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 04/03/2014 at 11:32:39.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


#14 Broni

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Posted 03 April 2014 - 01:01 PM

How is computer doing?


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#15 Amy0

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Posted 04 April 2014 - 06:32 PM

It's running just fine. Every once and awhile that oxy and pilefile would pop up wanting to install but I haven't seen it in awhile although. Thanks for all the help. 






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