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Sudden Multi-Failing USB Ports


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#1 Sunharrow

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Posted 29 March 2014 - 08:24 PM

My current system was built in May of 2012 and has been rock solid until like now.

I have had 4 out of 6 USB ports fail on me in less than 48 hours. I can't scan, can't print and the only two that are working I have both my mouse and keyboard in them because I had to transfer them yesterday from the ports that I had them connected them to for almost 2 years. My printer was working fine yesterday and then that port failed today. I have tried booting and rebooting to no avail.

The motherboard is a Gigabyte Z77X-UD3H. If anyone can recommend to me a good solid Z77 board I'd appreciate it because if the last two ports go I won't be able to use my keyboard or mouse and then I'll have some real grief to deal with.

Any ideas would be most appreciated.

Thanks.



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#2 OldPhil

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Posted 29 March 2014 - 08:56 PM

It may not be hardware related, could just be corrupt USB files.  A possible fix is to delete all your USB items in Hardware then reboot windows will reinstall what it needs.


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#3 Sunharrow

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Posted 29 March 2014 - 08:58 PM

Thanks for the reply.  I'll give it a shot.



#4 Sunharrow

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Posted 02 April 2014 - 03:15 PM

Update:  Been working with Gigabyte support and after attempting to use my keyboard in all ports in BIOS and Safe Mode as per their instructions the 3.0 continued to fail.  So Gigabyte issued an RMA.  They concluded it was hardware and not software. 

 

I also ran my system in Linux Mint off of a DVD for further diagnostics and the same results occured.  

 

* If anything good came out of this I learned some valuable diagnostic steps.


Edited by Sunharrow, 02 April 2014 - 03:16 PM.


#5 Biffmo

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Posted 07 June 2014 - 09:18 PM

Hi, I have a very similar problem with  a GA-z77x-up4 TH. Over the course of 1 year all ports have failed except 2 in the rear for keyboard and mouse. I tried to connect keyboard in bios and safe mode with no luck. Can you please share with me the results you've had with Gigabyte?


Windows xp sp3




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